James Lauman
James Lauman at Audi Allentown
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James Lauman | Page 27

Service Advisor

Audi Allentown

4725 Hamilton Blvd
Allentown, PA 18103

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4.9
323 Reviews
4.9

323 Reviews

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323 Reviews of James Lauman

July 30, 2023

Dealership Rating
Employee Rating

Service advisors are always helpful and knowledgeable . Quick service and the technicians know what they are doing. More

by kim123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, Sijade Cromartie

Aug 03, 2023

Audi Allentown responded

Kim, thank you for taking the time to leave a review. We are grateful to hear that you had a professional and thorough experience with us. We appreciate your support!

July 30, 2023

Dealership Rating
Employee Rating

The customer service is always above and beyond, the truth be told it weren’t for good customer service I wouldn’t do business with the dealership. My closing argument is the service is awesome 👍 thank More

by FOXONE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, Sijade Cromartie

Aug 15, 2023

Audi Allentown responded

Hi FOXONE, thanks for the recommendation. Our team at Audi Allentown values your feedback and looks forward to seeing you again soon.

July 30, 2023

Dealership Rating
Employee Rating

Excellent service and friendly atmosphere! Always a great experience at Audi. Professional, dependable and courteous. More

by BDMILKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, Sijade Cromartie

Aug 11, 2023

Audi Allentown responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 29, 2023

Dealership Rating
Employee Rating

I have been getting my Q5 serviced here for about 3 years and I have nothing but great things to say. They take care of your car and you as well, very nice and on time with everything. More

by Ostrowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sijade Cromartie

Aug 16, 2023

Audi Allentown responded

Thank you so much for the great review, Ostrowski! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 29, 2023

Dealership Rating
Employee Rating

James is a great reason to keep coming to Audi Service. Always friendly with a genuine welcome in his greeting. Always looking for ways to make our service experience the best it can be More

by DMAC0513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, Sijade Cromartie

Aug 01, 2023

Audi Allentown responded

DMAC0513, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 28, 2023

Dealership Rating
Employee Rating

Courteous and polite fast and efficient and kept you informed throughout the whole process would recommend More

by GARRETMATTHEW596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, Sijade Cromartie

Aug 03, 2023

Audi Allentown responded

Thank you for taking the time to share your positive experience with us. We appreciate your feedback and look forward to serving you again in the future.

July 28, 2023

Dealership Rating
Employee Rating

Excellent dealership! Very clean and friendly, the staff was extremely helpful and they did everything in a timely manner. Highly recommend visiting! More

by DnC_1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Audi Allentown responded

Thank you for taking the time to leave a review. We greatly appreciate your positive feedback and are glad to hear that you had a good experience with our service department!

July 27, 2023

Dealership Rating
Employee Rating

Audi is a nice and friendly place and you should bring you Audi to this center thank you for helping me with my Audi More

by Malcolmrose453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, Sijade Cromartie

Aug 11, 2023

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

July 25, 2023

Dealership Rating
Employee Rating

Nate takes care of me every time I go there! He is outstanding and very knowledgeable. He makes my hectic life much easier, and I appreciate that. More

by Widowmakerds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick

Aug 11, 2023

Audi Allentown responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 24, 2023

Dealership Rating
Employee Rating

Audi Allentown service is fabulous. I will try to make this a 15 word review. More

by SGR_Allentown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, Sijade Cromartie

Jul 24, 2023

Audi Allentown responded

Thank you so much for the positive review of Audi Allentown! We appreciate your feedback, and hope to see you again soon.

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