James Mihalik

I love my Kia. MASON FROST is a trust- worthy realtor and so very helpful MASON FROST is a trust- worthy realtor and so very helpful More

Helpful 0

Report | Print

James was delightful to work with. Very knowledgeable about the vehicle, explained the car in detail. I am thrilled with the Sorento. Thank you James. about the vehicle, explained the car in detail. I am thrilled with the Sorento. Thank you James. More

Helpful 1

Report | Print

What a nightmare!!! NEVER BUY ANYTHING FROM THIS PLACE!!! The car salesmen started calling and harassing us over the phone the next day after we left this horrid place, because he was angry he lost the sale The car salesmen started calling and harassing us over the phone the next day after we left this horrid place, because he was angry he lost the sale after we walked out. I had to block him in my phone. He left angry filthy threatening voice messages. I have actually files a police report against him. When I called the general manager of the dealership to report it, he was rude and acted like he could careless. (I assume this is the norm at this place). Originally my wife and I had drove 65 miles across town to go look at a new KIA Nero EV, that they had on their website at this Sands KIA. We had called and talked to the salesman 2+ days prior and scheduled a day and time to come in and look at this new car. In the end, everything he told us was a complete lie. The salesmen turned into a complete psycho after we decide not to buy a car there. When I had called 2 days before this to get information about the vehicle, he told me the car comes with a level 2 charger already....it does not!!! The salesmen lied over the phone and told us that KIA gives you a 220v charger with a 3 prong dryer plug on it to charge the car. I asked this specifically, because we hired an electrician to install a new dedicated 50 amp 220v level 2 outlet in the garage. We tried looking up all the information on KIA's website, which did not state anything in detail, so I took this ignorant salesman's word.....big mistake! What you actually get, is a standard 110v trickle charger that take almost 3 days to charge the car. This is something no one would ever actually use, unless you don't actually plan on driving the car for 3 days. Be warned, this dealership will tell you anything just to sell you a car. They have no interest in what they sell, do not know anything about what they sell, and all they care about is getting your money. It is obvious that the management at this KIA dealership are the ones that set this deceptive car selling practice. I guess they think running the place like a shady used car lot is how you do business. They use every scam and lie that car dealers are known for, that make you hate car salesmen and car shopping. The list of negatives was endless at this place. Hidden prices and made up prices on all kinds of crap. Charging you $800 for an electric vehicle 1 year registration that only actually cost $32 in our state in reality. Charging you $1500-$2500 for so called dealer added equipment IE: Door guard, muffler bearings, blinker fluid, Johnson rods....lol. They lied about the real price of the car initially, telling us one price over the phone, and saying they are giving us all the factory discounts on the vehicle. In fact, they were adding 8k+ on top of the advertised price from their website. This is your typical crooked old school car sales game. I guess they must think everyone is as stupid as the people working there. I guess if you drop out of high school, and Walmart will not hire you, Sands KIA will hire you as one of their thug sales people. One of the most vile experiences ever! To top things off, when we tried to leave, they had parked a car directly in front of ours so we could not get out of the parking space. Then they could not find the keys to move it, an old trick they do so that you can't leave the dealership without them having their sales manager come out and try to save the botched and lost sale. If you have ever seen the movie "Something about Mary" the sales manager looked just like Matt Dillion's character in the movie with the ridiculous mustache and giant teeth. It's no wonder people would rather get a root canal over going to a car dealership. They are clueless morons at this place. Kia should be ashamed of themselves for letting this crap dealership even sell cars. We drove to a different dealership right after we left this awful place and bought the same exact car for thousands less and without the horrific experience. More

Helpful 3

Report | Print

Very nice This was my second time getting a car here. My experience was very good the last time, but it was better this time around. James was very helpful and This was my second time getting a car here. My experience was very good the last time, but it was better this time around. James was very helpful and knowledgeable. Very nice and always kept me informed All the staff there was friendly. I got a car i really like. More

Helpful 1

Report | Print