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Sands Kia

13474 N. Auto Show Ave, Surprise, Arizona 85388
Sales: (623) 474-3344
Service: (623) 474-3336

Makes: Kia|Service Center
 
Excellent
93% Recommend

Overall Rating 4.8

177 Lifetime Reviews

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Sands Kia Info
Hours
Amenities
About Sands Kia

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!

About This Dealer | Hours of Operation | Amenities

About Sands Kia

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!

Sales/Showroom

Monday 8:00 AM - 8:00 PM

Tuesday 8:00 AM - 8:00 PM

Wednesday 8:00 AM - 8:00 PM

Thursday 8:00 AM - 8:00 PM

Friday 8:00 AM - 8:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Service

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 7:00 AM - 5:00 PM

Sunday Closed

Parts

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 7:00 AM - 5:00 PM

Sunday Closed

  • Home of the $8.88 Oil and Filter change
  • Ipad 2 Loaners for Service Customers
  • After Hours Drop-Off
  • Automated Car Wash
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free WiFi
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Television
  • Vending Machines
177 Dealership Reviews
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Reason For Visit
Sales (New)

"Professionalism"

This is the second car we have bought from Belhem and on both occasions she has been helpful, knowledgeable, friendly, courteous, and a top notch salesperson. Thank Belhem. See you again.

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Sales (New)

"Brett Tumbarello is an excellent employee ."

I love Sands Kia . I recommend Sands Kia to every one who is buying a car Brett took excellent care of us ,we compleatly trusted him . He knew what we wanted and pull up with our perfect Van it was awesome . We got a lower intrest rate with Sands Kia . We got a bad deal with Midway Chevrolet and had lost hope of getting out of what Midway Chevrolet put us in and they wouldn't help us . Sands Kia helped get us out that horrible mess we were stuck with . Sands Kia did every thing to help us get out of a high intrest rate . We came out with a beautiful new Kia Sedona a much lower intrest rate , they care about us and made it affordable to buy a new van. I would never buy a car from anyone else but Sands Kia . My family and I will only buy from Sands Kia . We will be a loyal customer to Sands Kia for life. Thank you Brett for caring about us and listen to us and doing every thing in your power to help us . Thank you Sands Kia for Brett and your caring staff in Surprise Az , Because of Brett and your staff you have a customer for life . My Kids are becoming young adults and need a car and I will make sure they only buy at Sands Kia in Surprise Az . Sincerely yours The Nevin Family .

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Employees dealt with

Brett Tumbarello


Reason For Visit
Service

"Thanks for caring Stephen"

I have taken my KIA in for service on a regular basis for several years and dealt with Stephen each time. He is attentive, professional and friendly. I would highly recommend him. KIA is lucky to have him. He takes excellent care of his customers. Dick Prather

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Reason For Visit
Sales (Used)

"No pressure, extremely friendly and so helpful in all sales."

I walked into Sands Kia in surprise with the intention of just taking a look at the Kia. My husband and I are retired living in Sun City Grand so I am not new to purchasing autos. I had the Consumer Report in hand and it was obvious that Kia has come a long way in all aspects in autos reliability, hence this was not a blind purchase. Belhem Cummins was standing outside like she was just waiting for me. I ended up leaving with a Kia Optima. After driving a 2005 Cadillac Deville all these years I found the Optima to pretty much have all the bells and whistles the Cadillac has, but I enjoy driving this sporty mid-size car so much more. I found Belhem to be very professional and very well informed. This gal is a dream to work with. I would highly recommend this dealership to anyone. I still remember the torture in buying the Cadillac. The thought of going through that again almost made me sick. Belhem helped me find the right car with zero pressure and not once did I have to wait through the process of "I have to take this to my Manager." His name is Herb Dalton and he came over to me and what a nice guy he is. The price negotiation was over and agreed upon in short order. This is not a dealership that is looking to gouge you. We are looking forward to a long term relationship with all of them for years to come.

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Employees dealt with

Herb Dalton


Reason For Visit
Sales (New)

"Called before I bothered to drive ALL the way out there"

I described my situation to one of the Sales Managers over the phone and told them I was underwater in my car. He told me that "that's not a problem and we can get you out of your current loan." Well, they couldn't. We drove their car for close to 2 weeks and they called and said the "couldn't get my deal approved." We came to pick up our car and the registration was MIA and the $50 Mercedes AMG license plate frame was stolen out of it. They told me the car would be 'locked up' in the back but obviously with 300 miles extra on the car from when I traded it in and stuff being stolen out of it, obviously not. When I got into it after I returned their car, foul mouthed rap music was blaring on it. Makes me concerned that my car was being hot rodded around by a bunch of punk kids. They also lost the special screws that only Mercedes makes for my license plate. Now I have to go spend an arm and a leg on replacing them.. I am very disappointed in this dealership. They assured us 'the deal is done' but that was far from the truth. They allowed my Mercedes ML63 AMG SUV to be driven all over the place and when I got into it, trashy rap music was blaring on it. The Sands name has definitely took a huge 180 from when my parents and myself were purchasing cars from Roberto over at the Grand Ave store. I will not return ever. Belham was a great saleswoman. That's the only positive from it all. I didn't put her name on the names of people worked with because I don't want her to get a negative mark.

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Too Many


Reason For Visit
Sales (Used)

"Dental Assistant"

I had a great experience at Sands Kia in Surprise. Belhem has assisted me with purchasing two cars. She made sure all my questions were answered & I was completely satisfied. I have recommended friends & family & will definitely keep referring!

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Reason For Visit
Sales (New)

"If Jim did not get fired Run like hell from that lot!!!"

I got a better deal by over $600 dollars and he had the nerve to call me and chew me out, wouldn't even let me speak and then hung up on me! Very professional !!! I don't know about anyone but myself but a drive of 5 more mile to save over $600 dollars is well worth it to me!!! RUN from Big JIM!!!

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Employees dealt with

Jim


Reason For Visit
Service

"You can only try...."

I walked in to Sands to get my 2012 Soul serviced. I walked away with a 2014 SOUL. Belhem was wonderful. I told her my credit wasn't that great - that I was upside down on my current loan for the 2012. I told her is she could get me a loan with in reason that I could handle I would be very surprised. Her management team and finance department worked very hard for me to have this vehicle. And they did it. They entire sales team - very friendly; the customer was more important then the deal. I am very pleased with Belhem ('you can only try.') and try I did. Thank you Belhem. I would certainly recommend Sands KIA and the Sales staff.

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Reason For Visit
Sales (New)

"Sands Kia is a wonderful place to purchase a car !! "

The experience I had at Sands Kia was incredible. I worked with Belhem and Herb, they made sure to do everything in there power to get me the best deal possible. They were very honest and straight forward with me through out the whole experience. All of the staff I worked with were great ! I would recommend this dealership to anyone and to most definitely say talk to Belham and Herb first!

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Reason For Visit
Sales (New)

"Pleased "

The overall experience was great. Clayton and Dell the Finance Manager were friendly and fast. However we have had our car for a week now and still some issues are yet to be resolved and would like for someone to contact me.

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Employees dealt with

Clayton Trussell
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