James Reeder
James Reeder at Claremont Toyota
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James Reeder

Service Client Care Manager

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.9
18 Reviews
4.9

18 Reviews

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18 Reviews of James Reeder

May 01, 2024

Dealership Rating
Employee Rating

They have it running like a well oiled machine. .they get in you in and keep you posted and get you out within a timely manner. Very friendly and they have free water or sodas while you wait. I don’ More

by JCTAYLOR91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Claremont Toyota responded

JCTAYLOR91, thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with us. Providing excellent service in a timely manner is always our goal, and we're glad that you enjoyed our complimentary refreshments. We look forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 01, 2024

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Employee Rating

Great Service! Very happy with the work that was done on my vehicle and the professionalism of everyone involved. More

by SOFIA2487
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez , Armas, Oscar

May 02, 2024

Claremont Toyota responded

Hi Sofia, thank you for your kind words! We're thrilled to hear that you had a great experience with our service and team. We appreciate you taking the time to share your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 30, 2024

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Employee Rating

Very professional I like they took care of the recall same day of service Thanks More

by LLIRA77
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 01, 2024

Claremont Toyota responded

Hi LLIRA77, thank you for your kind words! We are thrilled to hear that you had a great experience with our service team. Providing efficient and professional service is always our top priority. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 30, 2024

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I very love this dealer , they servi Very good, anh make vey fast, about only 40 minutes finish More

by GIAPNGUYENDUCPHU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Munoz

May 01, 2024

Claremont Toyota responded

Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us and that our service was fast. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 30, 2024

Dealership Rating
Employee Rating

Arrived on time and my car was taken to get serviced right away. They have completed my service at the quoted time. More

by Stephanie Marte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

May 01, 2024

Claremont Toyota responded

Hi Stephanie! Thank you for taking the time to share your positive experience with us. We're glad to hear that your car was serviced promptly and efficiently. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 24, 2024

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Employee Rating

Great experience, fast and easy I don’t have any complaints… I will be returning soon for my next service on my truck More

by ESCOBALFABRIZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

Apr 25, 2024

Claremont Toyota responded

Hi ESCOBALFABRIZIO, thank you for sharing your positive experience with us! We are thrilled to hear that you found our service fast and easy. We look forward to welcoming you back for your next truck service. If you ever need anything, feel free to reach out. Thank you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 24, 2024

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Employee Rating

**third time I took car for service** did no explanation work done on this service...So left the 2 of 3 issues i ask to be looked at in the unknow. day light running lights fix.. How I do not know. radi More

by JAMMS324
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Edwin Alvarado

Apr 25, 2024

Claremont Toyota responded

Both your business and feedback are greatly appreciated. It's very discouraging to see that we've fallen short at each of your service visits. We pride ourselves on providing 5-star service each time, which is why we'd like to address each issue outlined in this review. Please contact us at your convenience. We are looking forward to speaking with you further about this. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 24, 2024

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Employee Rating

Great Service! !! It is my preferred service department. I have taken my Toyota to other local dealerships for service but Claremont Toyota is head and shoulders abo More

by JAPOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

Apr 25, 2024

Claremont Toyota responded

Thank you for the glowing review, JAPOL! We're thrilled to hear that Claremont Toyota has become your preferred service department. Providing top-notch service is always our priority, and we're happy to know that our efforts are appreciated. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 11, 2024

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Employee Rating

I came for a basic service(oil Change). It went as expected and had no complaints More

by BRANDEN721SMITH
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

Apr 12, 2024

Claremont Toyota responded

Hi Branden, thank you for choosing our service for your oil change. We're glad to hear that everything went smoothly and that you had a positive experience with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 09, 2024

Dealership Rating
Employee Rating

Car was serviced on time, Olivia kept me informed on the work being done and contacted me when work on the car was completed. More

by PTBUNCE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Acevedo

Apr 10, 2024

Claremont Toyota responded

Hi PTBUNCE49, thank you for sharing your experience with us. We're thrilled to hear that Olivia provided you with excellent service and kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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