"Gold Star Service in a Customer-Centered Atmosphere"
My old Chevy gave up on me about a month ago. The mechanic's prognosis wasn't good for my wallet, and I realized it was time to step up and get a new car. At first I was REALLY worried about having to make payments again: after a few years of having my old car paid off I didn't know if my budget could handle the weight of another hefty monthly bill. A close family member referred me to Gates GMC Buick Nissan. My mind was quickly put at ease when discussing money options with sales representative James Satalino. He was absolutely dedicated to putting me into a quality vehicle at a very reasonable price. The other sales staff I encountered were legitimately warm and inviting. I'd say that the level of service is light-years ahead of those "churn and burn" dealerships out there.
"Purchasing a new vehicle "
This is my third car bought from the Gates family and salesman Jimmy Satalino and it's the third time i left comepleted satisfied with the whole process. I would recommend Gates Nissan and Jimmy Satalino to anyone of my friends or family
"Easy and not stressful"
I drove an extra 40 minutes to go to Gates. I tried Nissan of Norwich and the person talking numbers with me treated me like I was stupid. He basically called me a liar. So I called Gates and talked to Tara. She took such good care of me and didn't do any double-talking. I got exactly what I wanted, and then some, and there was no stress. I highly recommend this dealership and Tara!
"Easy & efficient "
The Gates team makes the buying/leasing experience as easy and efficient as it can possibly get. They're up front, honest, and truly work to get the best deal for YOU! This was my second go-around and it was just as enjoyable this time as the last.
Gates gets it!
Other Employees Tagged:
"Great experience at Gates!"
Everyone at Gates was extremely helpful and welcoming. I came to Gates by referral from Jimmy Satalino, who gave me information and helped me get connected to the right people even on his day off.
Paul Bacon helped me find the car I wanted and get it that day! He was a pleasure to work with and was very knowledgeable. And he proves that everything really is better with Bacon. 😊
I highly recommend Gates Nissan for anyone looking for a car without wanting to deal with pushy salesmen or any hassle. Very happy with my purchase and experience at Gates!!! Thanks again to everyone who helped me get the car I wanted!
- paul mailloux
Gates Nissan helped me get into my dream car - 370Z.
They were wonderful to work with, the negotiates were painless, and I got what I hope for on my trade-in.
Dealing with Jim, Tara and Ryan was fantastic.
From the time I secured the deal to time I had it in my driveway was 1-1/2 days... awesome!
I will definitely consider Gates Nissan in the future
"Great experience "
- Simon @ Nordic
Gates and especially Jimmy Satalino made the process very smooth - no sneaky fees or surprises just a good deal done with good folks. I will be sending anyone I know to Gates.
Tomas Gates was very good following up to ensure the deal was done right.
Thanks very much.
"Great customer service!"
Last week I purchased a brand new GMC Sierra 1500. This was my first experience dealing with Gates, and I have to say I was highly impressed with the customer service experience I was given. Although shopping for a new car is always an arduous process, Gates went out of their way to tailor to my needs, and my schedule. My salesman, Jimmy Satalino went above and beyond, making sure that concerns I had with my purchase were being resolved even during his day off. All of the staff I interacted with were highly personable and friendly, and had a great sense of humor. I would definitely recommend Gates to friends and family and plan to come back for my next purchase.
"Buy your car here!!"
This is my second car from this dealership! My entire family buys here! They will bend over backwards to get you into the car you want! They will not pressure you or put you in a deal that isnt good for you! You will never be sad in your choice to buy here! The vehicles are all terrific!
Going into my car search I was looking for a used car because I thought that was going to be the only option I could afford. At Gates I was proved wrong! Jim Satalino found me a brand new car that was in my price range! He was super helpfull through every step of the process in the purchase of my first car! I would highly recommend him for your salesman the next time you are looking to buy a new car! Everyone at Gates were so helpful and friendly!