"Another Awesome Experience"
I just purchased my second vehicle from Gates and have nothing to say but great things about the employees. Ryan, Chris, and Jimmy are absolutely wonderful to deal with and I would recommend them to anyone!
"THE BEST experience EVER !!!"
I just brought home a brand new 2016 Nissan Rogue SV from Gates GMC Buick Nissan.
I have either leased or purchased a total of 4 cars recently for my 2 sons, my wife, and myself. In addition, I had good experiences with the most dealers (Town and Country BMW, Executive Acura, Schaller Honda, etc) because I do not visit the dealerships until I have a firm price in writing and I spend as little time as possible at a dealership.
I have to tell you that my experience with this dealership, Gates GMC Buick Nissan was the best, even better than BMW, Acura, and Honda dealerships. My salesman JIM SATALINO was wonderful from start to finish. He gave me a great honest numbers from the start via email/text and had a great communication until I picked up the car today. He even accepted my request to through in all-weather floor mats without giving me hard time. He was very professional, honest and sincere. He is NOT a typical car salesperson and that is a great complement!
I also had a great experience with a business manager CHRIS MESSLER. He never pressured me to buy anything extra and he was a gentleman from start to finish. We even talked about our family, etc.
In summary, I am 53 years old and purchased/leased many cars and this was the best experience by far with a car dealership. It took less than 2 hours for me today from arrival to driving out with a brand new Rogue.
"Excellent experience leasing my first vehicle!"
I went to look a few used trucks there and ended up leaving with a brand new Sierra! Tara was very knowledgeable and pleasant to work with; I would definitely recommend her. She made my first leasing experience stress free! Everyone was super friendly and it was definitely worth the hour + drive
"Lease a new Acadia"
It was a pleasure leasing our new Acadia from Jim Satalino and the other staff that we dealt with at Gates GMC. They are very Professional and honest. I can see why their customers keep coming back.
I started our correspondence by email, and was able to get a lot of information before making a trip to the Dealership. I won't hesitate to return to Gates or to recommend them to others.
"Great Group of people"
The staff at Gates is top notch! Everyone was very helpful and made my car buying experience stress free and fun. I will definitely be returning to this dealership in the future for any of my car needs.
"How it should be"
I almost made the mistake of buying my new truck at a different dealer in Connecticut...so glad I didn't. Gates and their team made my purchase easy and pleasant. Their sales team are very personable and helpful, not corny or annoying. It is the first vehicle I've purchased from them but probably not the last. I highly recommend them to anyone in the market.
"Quck easy and fun"
I came in to bring back my buick verano lease and get a new lease. I already had a car in mind and was able to find one there that fit exactly what i was looking for. Took it out for a test drive and then started the process to lease that vehicle. James was very helpfull and with a good sence of humor to help while we waited for paper work to be done and for the car to get ready for me to drive home. All in all was a great experence.
"2016 Acadia from the best dealership in New England!!"
Just picked up my second GMC Acadia and 3rd vehicle from Gates. The buying experience is always terrific and they make you feel welcome. Each person I dealt with went above my expectations and their honesty and straight forward approach is appreciated. Gates has a great team of employees and I plan on buying many more vehicles from them. Awesome experience again and top notch service from everyone at Gates!!
"Buying my first new car."
Test drove a used car, but Jim Satalino put all of the numbers in front of me and helped me see that I could actually afford a new car. Everyone I worked with had an exceptional attitude and were nothing but professional. They made this experience fairly easy and a bit less nerve wracking for me. I have nothing negative to say about my first new car purchasing experience.
"First rate, VIP treatment."
Outstanding treatment, professional and knowledgable staff. Vehicle prepared and delivered on time. Thorough and complete review of vehicle and all its options. Would recommend dealership and staff to others.