My Review Of MINI of Portland:
When my husband and I visited MINI of Portland, we had an idea of what we wanted, but seeing the cars in person made our decision much more difficult, so I was glad that Peter Hisey came out to greet us and show us the inventory. He showed us several models that weren't originally on our radar and when we left after that first visit, Peter asked us to go build our ideal MINI on the website and send it to him. A few days later, I finally got around to building my MINI on the web and called the next day to set up a test drive. Peter was super nice on the phone and when I told him we needed to test drive a manual and an automatic, he was very accommodating.
We went in and Peter showed us the specs of cars that were close to what I built on the web and offered to let us test drive whichever one was closest to what we wanted. Miraculously, he managed to have one that was about 90% of what I asked for, so we took that one for a test drive. After the test drive, Peter let my husband and me talk about it and was very hospitable while we went back and forth about whether we wanted to take the leap and buy a brand new car. He didn't hover, so we could have an honest discussion with each other about the decision, which I appreciated.
Once we made our decision, the process was as painless as can be expected when buying a car :) Peter and Jan both were very patient with us when we made mistakes on the info for the paperwork and they stayed late to make sure that everything would be ready the next day when we came back to pick up the car.
After the sale, Peter checked up on us and made sure that everything was going well and that we were happy. In addition, when we needed to replace a part (due to our own negligence), Peter worked hard for us to make the replacement easy and convenient as well as getting us a great price. He went far above and beyond the expected to help us and I am grateful for his help.
So, for the courtesy during the sale and the aftercare once we had possession of the car, I give Peter Hisey and MINI of Portland top marks.
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