Jan Jazrawi at MINI of Portland

Sales and Finance worked with my less than perfect credit score, as well as finding a vehicle that met most of my criteria...not easy tasks.
In spite of having what might be considered a 'captive market', due to the popularity and excellent price/value relationship of the MINI line, Peter Hisey was the most professional auto sales person with whom I have ever dealt! Additionally, the MINI facility (design/layout) is an excellent 'container' for the display, sale and service of MINIs. As a long-time professional in advertising and graphic design, I am quite sensitive to such things...hence my initial attraction to the MINI. FYI, my sister bought one last year and remains fanatically dedicated to it.

If MINI pays attention to customer reviews regarding desired features and or any negative product aspects, MINI should become one of the most sought after vehicles in the world. A across the board price drop to compete with the Mazda 3 series would, of course, not hurt...lol.

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When my husband and I visited MINI of Portland, we had an idea of what we wanted, but seeing the cars in person made our decision much more difficult, so I was glad that Peter Hisey came out to greet us and show us the inventory. He showed us several models that weren't originally on our radar and when we left after that first visit, Peter asked us to go build our ideal MINI on the website and send it to him. A few days later, I finally got around to building my MINI on the web and called the next day to set up a test drive. Peter was super nice on the phone and when I told him we needed to test drive a manual and an automatic, he was very accommodating.

We went in and Peter showed us the specs of cars that were close to what I built on the web and offered to let us test drive whichever one was closest to what we wanted. Miraculously, he managed to have one that was about 90% of what I asked for, so we took that one for a test drive. After the test drive, Peter let my husband and me talk about it and was very hospitable while we went back and forth about whether we wanted to take the leap and buy a brand new car. He didn't hover, so we could have an honest discussion with each other about the decision, which I appreciated.

Once we made our decision, the process was as painless as can be expected when buying a car :) Peter and Jan both were very patient with us when we made mistakes on the info for the paperwork and they stayed late to make sure that everything would be ready the next day when we came back to pick up the car.

After the sale, Peter checked up on us and made sure that everything was going well and that we were happy. In addition, when we needed to replace a part (due to our own negligence), Peter worked hard for us to make the replacement easy and convenient as well as getting us a great price. He went far above and beyond the expected to help us and I am grateful for his help.

So, for the courtesy during the sale and the aftercare once we had possession of the car, I give Peter Hisey and MINI of Portland top marks.

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I was looking at for a used car and stumbled on one I liked at Mini. I met with Peter Hisey and that was all it took. I felt like I was at the dealership working with someone that was just as much on my team as he was on Portland Mini's. His no pressure discussions with me on the vehicle sold me immediately and I just knew that everything presented to me was absolutely the honest truth on the car. I was offered without asking, the carfax! To date, in my lifetime, I have bought 14 cars. This was by far the most pleasant car buying experience I have had yet. After meeting with Peter and agreeing to buy the car, I was introduced to Jan Jazrawi in Finance. Another step, I usually can't stand in car buying, but again, at Mini, this was painless and amazingly quick!!!! I was offered different opportunities to purchase additional services without any pressure from Jan. The info was quick, precise and easy. I can't say enough about Portland Mini. I will check them out every time I am in the market for a car!

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Peter was great, fun to work with. We only came in to look and ended up driving home the 2013 Clubman. I love it!
Ja Jazrawi was also great ot work with. They both were repectful and recognized my husband's expertise with car sales experience. I felt the deal was fair.

The dealership is clean with many amenities for the customer.
Entire experience was friendly, professional and no pushy sales force.
Thank you

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My husband and I have visited other dealerships and where really disappointed in how they conducted business.After talking with Peter Hisey in the middle of the week about a Buick Rendezvous on their web site,we went to see the car on Saturday,test drove it and just love it. The services at Mini of Portland was super,very friendly staff,clean faultily and NO pushy sales people. Every question was answered and everyone was very helpful.We will be doing business with Peter Hisey and Jan Jazrawi again in the further. Thank you both very much for all your help,we hope to do business with you again.
We can highly recommend your dealership to everyone,who may be looking for a new or used car.

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It all began with a thought to downsize from my SUV. I was looking for a car that fit my lifestyle, and of course my personality. It didn't take me long to settle on the MINI Cooper Hardtop. On my first visit to the Dealership, I met Peter. We talked about the cars, about options, and the ultimate goal I was trying to achieve. I was there maybe 30 minutes before he gave me some material, options to think about, and sent me away. I expected to spend an hour or two haggling, but was surprised by his response and really appreciated the space. We continued to communicate non-stop for a week. Asking/answering questions to help me find the best situation that fit my goal and budget. Peter started working with Jan to get me into the best situation possible. Their dedication and patience (especially with my constant questions and requests for different information) made them incredible to work with, and I know it's not common for people to tell you that they actually ENJOYED a car-buying experience! These two guys are not only good at what they do, they have great personalities, too. You can bet I'll be highly recommending them and MINI of Portland to everyone I know :)

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Peter was fantastic to work with and made the process of car shopping enjoyable. Everyone we encountered at the dealership was friendly and very helpful.

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Everyone I worked with at Mini of Portland was patient, honest, and had my best interest in mind. I enjoyed doing business here, and I would highly recommend this dealership to anyone who was interested in obtaining a Mini.

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Everyone we worked with was friendly and professional. Peter was very responsive to my Internet inquiry and Jan was able to get our clear coat applied before our trip to Seattle just two days after we purchase the car.

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I ordered a new mini cooper s from Mini of portland, my ortoring advisor was very helpful and in the end he fixed a few miss communications and i was able to get the car exactly the way i wanted - I would easily recomment him to anyone looking for a new MINI

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