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Jason Bone
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Jason Bone | Page 8
JasonBone@dickscott.com, Sales Representative
Dick Scott Chrysler Dodge Jeep Ram
684 W Ann Arbor Rd
Plymouth, MI 48170
83 Reviews
83 Reviews
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83 Reviews of Jason Bone
October 13, 2018
Oil chnage Staff is always very friendly and responsive. What I appreciate about them most is that they are realistic on timing and expectations. No upsells or m Staff is always very friendly and responsive. What I appreciate about them most is that they are realistic on timing and expectations. No upsells or misleading sales tactics. More
by jasongraves12
Verified CustomerOther Employees Tagged: Sarah Ashworth, Noel Carter, Rob Goodlow, Butch Martin, Jim McCloud, Joe Nall, Harley Wood
Helpful 
October 12, 2018
Bad Service I had a remaining payed tire rotation service and explained before jobs start, but they snuck in that service charge without noticing me at the end. I I had a remaining payed tire rotation service and explained before jobs start, but they snuck in that service charge without noticing me at the end. I paid for 3 oil change and 3 tire rotation service, but 1 tire rotation was not completed. I had to explain may times that was paid previously and they finally removed but doesn’t seems to believe my word. They did not tell me changing 3 wiper blades costing $80.75. I only asked driver side blade and real window blade needs to be changed but they replaced passenger side blades anyway, but I did not argue and paid without saying anything because it may take more hours of explanation. Approximately had to wait 6 hours for 2 days. I have got oil change, clean and adjust brakes, wiper blades (3) change and replacing molding on passenger door. The total charge was $411.50. It seems too much charger and too many hours waiting. I was there for 2 days in a row, but they did not have the first day service information and nobody had record of what they did for my car, so I had to call my colleges to look for the invoice they gave me a day before. More
by ABH0
October 11, 2018
Excellent Service!!! Great customer service from start to finish and hot breakfast to boot, excellent touch and I highly recommend Dick Scott Dodge to anyone looking for a Great customer service from start to finish and hot breakfast to boot, excellent touch and I highly recommend Dick Scott Dodge to anyone looking for a new or used vehicle! More
by jwa1353
Other Employees Tagged: Ray Anderson, Rob Goodlow
October 04, 2018
Excellent communication and service The service dealer double checked my tires, explained why I the one was not repairable and ordered a new one for me They made sure I got home safe The service dealer double checked my tires, explained why I the one was not repairable and ordered a new one for me They made sure I got home safe and sound with transportation for me to use for my appointments. More
by gailpreston
October 03, 2018
New Key Fob I lost a key fob and called to find out what I could do. I was told to bring the car in and I did so. Work was done very quickly. Service advisor ( I lost a key fob and called to find out what I could do. I was told to bring the car in and I did so. Work was done very quickly. Service advisor (Jason) was very helpful. More
by metsfan
September 30, 2018
Jason was really great at listening. Jason is in your service department and I think he is new! He not only listened but met eye to eye communication, which is rare today! He answered Jason is in your service department and I think he is new! He not only listened but met eye to eye communication, which is rare today! He answered the problem. More
by Lilly!
Other Employees Tagged: Larry Welsh , Jim McCloud, Jason and Jim at the service desks in the service dept.!
September 20, 2018
Oil change extras The rep suggested a front end alignment but was not accurate on the cost of the service. I was quoted 49.99 and the service was actually 59.99 plus ta The rep suggested a front end alignment but was not accurate on the cost of the service. I was quoted 49.99 and the service was actually 59.99 plus taxes and shop fees, totaling 73 ish dollars I had not initially planned to spend. More
by cmbalagna
September 18, 2018
Awful new service advisor You need to retrain your new service advisor on customer service skills and how to treat a customer, didn't appreciate him asking another advisor to h You need to retrain your new service advisor on customer service skills and how to treat a customer, didn't appreciate him asking another advisor to handle me More
by jackie39161
September 16, 2018
Service Went in for an oil change and tire rotation, found out the front driver's side tire was out of alignment, so approved front end alignment. I asked ho Went in for an oil change and tire rotation, found out the front driver's side tire was out of alignment, so approved front end alignment. I asked how long it would take to have the vehicle serviced, I was told 1-1/2 to 2 hours. I was called to authorize the replacement of the air filter. I authorized the replacement and was told the car was completed once the air filter was replaced. I was being picked up by the shuttle driver and the driver hadn't arrived after 40 minutes so I called the dealership and was told that the alignment was not completed and that I would be called to let me know the service was completed and the shuttle driver was on his way. In total the service took 5-1/2 hours, which is a lot different than what I was told. More
by pgarcia3
September 16, 2018
Outstanding This dealership never seems to be a great service center. They always under promise and an go the extra mile to serve the customers. I will always dri This dealership never seems to be a great service center. They always under promise and an go the extra mile to serve the customers. I will always driver a hour from where I live to have service done here. More
by MWONNACOTT2000
Other Employees Tagged: Jason Scott , Rob Goodlow, Butch Martin, Jim McCloud, Joe Nall, Harley Wood
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