Jason Brown | Page 6

Pleasurable experience I purchased a new Ford Fusion from Joseph De Riggi and had a most enjoyable experience. Joseph had a good grasp of the technology on board this car a I purchased a new Ford Fusion from Joseph De Riggi and had a most enjoyable experience. Joseph had a good grasp of the technology on board this car and was very helpful teaching me safe operation. The fusion is loaded with some Very cool technology, every promise was kept, every detail was handled. More

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OMG love it Bernie and Jason went out of their way to get us the vehicle that we wanted. We wanted to get zero percent financing and the found us a Ford Edge that Bernie and Jason went out of their way to get us the vehicle that we wanted. We wanted to get zero percent financing and the found us a Ford Edge that was perfect. Even loved the color. Thanks for going the extra mile to find us the right vehicle. Bernie always makes us feel special. Don"t think we would shop anywhere else for vehicles. Once again thank you for everything More

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Bernie is da man This Ford Escape is the seventh car I have bought from Bernie over the past 40 years. I trust him to give me an honest, best deal for my money. Bern This Ford Escape is the seventh car I have bought from Bernie over the past 40 years. I trust him to give me an honest, best deal for my money. Bernie always takes time to make sure every detail is done right. More

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Honest, fair, professional After the purchase of four cars from this dealership, Paul has become a friend. He tells me the truth even if I wanted a different answer. He is a c After the purchase of four cars from this dealership, Paul has become a friend. He tells me the truth even if I wanted a different answer. He is a car nut and honestly likes machines. He has pointed me in a different direction if he did not have what I wanted. I feel he and this dealership actually have my best interest at heart. In addition, I have never been treated better nor with more dignity Dom Ruscitti More

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Real straight shooter! Car shopping is stressful for everyone, and these folks really knocked it out of the park for me! A really great bunch there. Check them out! Car shopping is stressful for everyone, and these folks really knocked it out of the park for me! A really great bunch there. Check them out! More

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Ford Escape Titanium Purchase Jason and Bernie made car buying a positive experience. The staff was friendly and welcoming. I would recommend this dealership to any prospective c Jason and Bernie made car buying a positive experience. The staff was friendly and welcoming. I would recommend this dealership to any prospective car buyers in the future. More

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Exceeded my expectations What an amazingly pleasant experience. This was a hassle free zero issue transaction, sale folks were professional and knowledgable. I'll go back ag What an amazingly pleasant experience. This was a hassle free zero issue transaction, sale folks were professional and knowledgable. I'll go back again an recommend. More

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purchased a new car The sales person was very knowledgeable about the Ford Fiesta. When I was ready to leave with my new car Jon Sat in the car with me and went over a l The sales person was very knowledgeable about the Ford Fiesta. When I was ready to leave with my new car Jon Sat in the car with me and went over a lot of the features and said that if I had any questions after I leave to just give him a call or stop back and he would be glad to help me. Mike in the Finance department was also very knowledgeable and quickly processed my loan application. Jason was also helpful when it came to explaining about the term of the loan and rates. More

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New Car Purchase Bernie is great to work with , I have purchased 8 vehicles from him since 2006 . One of the most important things to me in the service dept. any tim Bernie is great to work with , I have purchased 8 vehicles from him since 2006 . One of the most important things to me in the service dept. any time I have had any issues with service Bernie has been there to help resolve them . I would recommend Rock River Ford to anyone who is looking to buy new or used . If Bernie tells you he is going to do something you can bank on it , he is a man of his word . More

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Catastrophic failure of customer service Poor professionalism, no customer service. I have more to say about this dealership as a negative than I said through the whole buying process. I ha Poor professionalism, no customer service. I have more to say about this dealership as a negative than I said through the whole buying process. I have spent almost an equal amount of time trying to get them to fulfill their contract than I did while purchasing the car. I have filed professional level complaints with the BBB on them, though they are not accredited (wonder why). I went all the way to the top, Rick Stout, and for that I was granted a $25 mobile gift card to make up for the five different trips I have made down to the lot to speak with them. More

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