70 Reviews
Write a Review70 Reviews of Jason Brown
January 23, 2024
Jesse James was the best sales person I have ever sat with. He is transparent and his patience is unbelievable, he was just as excited as us when he was showing the car and all the features. Ask for JESS with. He is transparent and his patience is unbelievable, he was just as excited as us when he was showing the car and all the features. Ask for JESSE ! More
Other Employees Tagged: Metro Honda, Riverside Partners, Sam Jabbar, Karin Towle, Jose Cornieles, David Bivins, Ron Barahona, Deidre Daniels, Joe Diolosa , Jesse James Moat
January 22, 2024
I purchased many cars in my life but I never had this terrible experience .first when I got there they want to charge me destination fee 2500 dollars .then we make 1500 only but I discover from there web terrible experience .first when I got there they want to charge me destination fee 2500 dollars .then we make 1500 only but I discover from there web site after that distianation fee it was published as 1500 only .so they want to add 1000 for no reason.fter I finished the sale they told the car has only one key but they will make another for 150 ,they make it in 5 second and when I get the key I found original, so they to get anymore from you . I think the sale person his name Elias he just put that money in his pocket to give me the second which was already there. Another thing.the give the bill of sale had the wrong car color and the wrong trim and for a month now I am waiting thier Manger who is naked erfan or efran to email me the wright bill of sale. Almost a month now I have not recive my registration or plate and when I call no body know when they will have them and I will pick up them or will be email to Mr And when I call the customer service the hung up the phone I am just waiting a few days more to make a complain in chamber of commerce and consumer affairs. A More
Other Employees Tagged: Metro Honda, Jose Cornieles, Raychiel Lopez, David Bivins, Shawn Bertrand, Gabriel Martins, Deidre Daniels, Genaro Velez, Joe Diolosa , Elias is the scam sale person
January 17, 2024
I recently visited the my metrohonda dealer for a recall service on my car, and I must commend them for efficiently addressing the recall. The technical aspect of the service was top-notch, and I left feeli service on my car, and I must commend them for efficiently addressing the recall. The technical aspect of the service was top-notch, and I left feeling assured about my vehicle's safety. However, there's room for improvement in the customer experience. At times, I felt ignored by some service personnel while others assisted different customers. Enhancing customer interaction would contribute to an even more positive overall experience. Overall, I appreciate their commitment to resolving recalls promptly, and I hope they can refine the customer experience for a well-rounded service. More
Other Employees Tagged: Metro Honda, Gabriel Martins , Jesse
January 17, 2024
Accommodating staff respectful honest Cheerful price lo car reasonable Fast processing same day of car lease ! lo car reasonable Fast processing same day of car lease ! More
Other Employees Tagged: Sam Jabbar, Raychiel Lopez
January 17, 2024
MetroHonda was the best car buying experience by far. Salesman was genuinely friendly, finance department was quick and efficient. Salesman was genuinely friendly, finance department was quick and efficient. More
Other Employees Tagged: Metro Honda, Sam Jabbar
December 18, 2023
I contacted the dealership via a web request on a car I saw on one of the major used car websites. The dealership reached out via text and when I told them I was interested in finding the out the door pri saw on one of the major used car websites. The dealership reached out via text and when I told them I was interested in finding the out the door price, I was told they don’t discuss numbers of over the phone and I would have to come into the dealership. I promptly told her that I don’t live in the same state and that wouldn’t be possible. I was interested in, purchasing the vehicle and having it shipped. Brittany, the receptionist told me I would not be able to speak to anybody “ that they don’t discuss numbers over the phone” (she was not very service oriented at all, I mean, if you’re not going to sell a car over the Internet, then don’t advertise them on the Internet) even after trying to call for over five times to speak to a sales person. Finally, after about the seventh attempt, somebody different answered the phone and I asked to speak to a manager. Jason Brown, one of the managers there helped me and gave me some figures and I asked him to send me the buy sheet. Unfortunately, Jason left out several critical fees so when the buy sheet was sent, it was for more than what we had discussed, so I decided to keep looking. A day or two had passed when I received a text from Joe Diolosa, a sales manager in the company inviting me in to view their inventory, when I told Joe that I was just about ready to purchase from another dealership and the price he asked me to wait to see if he could match the price. Joe called me back in about 10 minutes and said “great news” that he was able to match the price and that he would be sending me over the buy sheet and he needed to ask me a few additional questions and would call me back shortly to collect what he needed. Well, long story short, after multiple attempts to call Joe back and about five days, I have now been told that they can no longer honor that price. In the meantime, I have lost my other deal, and this car was for my daughters 16th birthday. I know why these folks were stalling, they were hoping to be able to sell the vehicle during the meantime to someone else, so they didn’t have to tell me that they were not going to honor the deal, looking for the easy way out. I have tried several times to speak to the general manager, the general sales manager, etc. and nobody at the dealership feels compelled to standby their word. A shame that a dealership behaves in this manner and now my daughter doesn’t have the car she thought she was getting for her birthday. More
Other Employees Tagged: Metro Honda, Jose Cornieles, Joe Diolosa , Brittany
November 03, 2023
Metro Honda never disappoints Easy to work with Salesman David was knowledgeable, professional and patient. No sales pressure Highly recommend with Salesman David was knowledgeable, professional and patient. No sales pressure Highly recommend More
Other Employees Tagged: David Bivins
October 29, 2023
An overall excellent experience, and a good price. Will definitely go back to them for our next vehicle. Will definitely go back to them for our next vehicle. More
Other Employees Tagged: Shawn Bertrand
October 24, 2023
Buying a car from Genaro was the best and easiest experience i could have ask for thank you! experience i could have ask for thank you! More
Other Employees Tagged: Metro Honda, Jose Cornieles, Genaro Velez, Joe Diolosa
September 22, 2023
Great dealership. Very accommodating and friendly. Not pushy and make you feel comfortable with the deal agreement being negotiated throughout Very accommodating and friendly. Not pushy and make you feel comfortable with the deal agreement being negotiated throughout More
Other Employees Tagged: Metro Honda, Sam Jabbar , Jesse James