Jason Stacy | Page 8

Customers service issues Hello, The day I traded my vehicle in on another vehicle has turned out to be a very unpleasant experience due to more than one reason with this deae Hello, The day I traded my vehicle in on another vehicle has turned out to be a very unpleasant experience due to more than one reason with this deaership .The times you call to speak with anyone directly at the dealership you generally have to leave a message & get no response! I would not purchase another vehicle from this dealer. They don't seem to appreciate you once the deal is done & also watch for added extended warranty payments that are added in your vehicle loan ! Never will I do business here again. The only person that I had any good feedback on would be the salesman & management just is NOT helpful! More

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Best experience yet!!! I couldn't ask for better costumer service, they definitely took great care of us and will definitely be back to purchase again. Our overall experienc I couldn't ask for better costumer service, they definitely took great care of us and will definitely be back to purchase again. Our overall experience was outstanding and will definitely recommend this dealership to friends and family. More

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A great experience buying an SUV I want to brag on this dealership for two major things. First, I had a great experience buying a used Xterra through Steve Restivo, who was friendly a I want to brag on this dealership for two major things. First, I had a great experience buying a used Xterra through Steve Restivo, who was friendly and helpful even though he had plenty of other things going on. The negotiating process was fine, and he treated me as he would have wanted to be treated, and I think a fair deal for us all. I left happy. Later I discovered an issue with the rear hatch not locking, and due to my negligence, waited a couple of months before bringing it to the dealership's attention. There was no discussion of warranty or anything at all like that; Jason Stacy said he would get it fixed, and Steve Restivo followed up immediately, and orchestrated everything from their side. He simply asked when I wanted to come in and get it fixed, and it was done in an hour, at no cost at all to me. I expected a good experience because this dealership was recommended to me, and I can now honestly recommend it to anyone out there who's looking for a great car at a good price, from people who back up their products. I will be their customer again, too, I'm sure. More

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BEST EXPERIENCE EVER! We could not have been more pleased and delighted with the honest, friendly, professional, and down-to-earth atmosphere at this place! The deal we got We could not have been more pleased and delighted with the honest, friendly, professional, and down-to-earth atmosphere at this place! The deal we got...was the best we could find ANYWHERE in the U.S. Really! The car buying process was low-key, no pressure, no games, and we were in and out with our new car super quick! You can tell that this place is full of happy people with good attitudes! They seem to really enjoy helping their fellow man; which can be rare these days. We can't wait to pop back in and say hello during our first oil change! We will be sending every single friend and family member to Cool Springs Nissan. They do so much for their community, AND for children with special needs which is near and dear to our hearts! The BEST dealership EVER! More

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I have never had such a great experience purchasing a vehicle, they really exceeded all my expectations. Matt and Jason were great to work with! I will be recommending them to all my friends and family. vehicle, they really exceeded all my expectations. Matt and Jason were great to work with! I will be recommending them to all my friends and family. More

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Michael Brown is a good honest, no pressure salesman that you don't find very often. The dealership seems to care for it's customers and has a good service dept. This is the second vehicle that I have bought you don't find very often. The dealership seems to care for it's customers and has a good service dept. This is the second vehicle that I have bought in less than a year from Michael at this dealership. More

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I originally had a poor experience at the dealership for multiple reasons. Two days later the called me to rectify the situation. It was mediocre. Their service turned around at that point. multiple reasons. Two days later the called me to rectify the situation. It was mediocre. Their service turned around at that point. More

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Everyone was very knowledgeable about the vehicle i was interested in. They gave me first class service and I feel like I received a great deal for my new Altima. They also gave me a fair price for my tr interested in. They gave me first class service and I feel like I received a great deal for my new Altima. They also gave me a fair price for my trade, and both Greg and Jason were very helpful throughout the whole process. Thought it would have taken a lot more time and haggling, but it was the best car buying experience for me. More

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