Jason Turrell | Page 2
Service Manager
Bellingham Ford Lincoln
1820 James Street
Bellingham, WA 98225
We are so excited to announce the return of Jason Turrell as our Service Department Manager! Jason essentially grew up here while this was the former Diehl Ford. His Father Ed Turrell was the long time Service Department Manager, and Jason followed in his footsteps. After taking a break from the retail side of Automotive for the last 4 years Jason has come back to lead our amazing team, and is ready to grow the department to it's fullest potential. We are excited and proud to have him as part of the Bellingham Ford Family!
Read more36 Reviews
Write a Review36 Reviews of Jason Turrell
January 16, 2024
Friendly, fast service at a good price. Good communication and piece of mind knowing they know my vehicle. Good communication and piece of mind knowing they know my vehicle. More
Other Employees Tagged: Lori Schwartz, Robert Cunningham
January 13, 2024
Prompt and courteous service, a big improvement over the last time I inquired about service from another employee who is no longer there. last time I inquired about service from another employee who is no longer there. More
Other Employees Tagged: Camille Kim
December 29, 2023
Outstanding service. Vehicle was picked up at our house and delivered. communication with the service department was excellent, Vehicle was picked up at our house and delivered. communication with the service department was excellent, More
Other Employees Tagged: Lori Schwartz, Robert Cunningham
December 06, 2023
I brought my 1995Ford Truck in for a check on a couple issues that recently concerned me and it was a choice to use Bellingham Ford as I have had this vehicle serviced at this location several times ov issues that recently concerned me and it was a choice to use Bellingham Ford as I have had this vehicle serviced at this location several times over the course of 15+ yrs. It was a preventative approach in an effort to avoid a potential serious engine failure. During the drop off / check-in process, I explained to the advisor that there was a water pump seal issue that I wanted diagnosed. I pointed out a visible issue with the intake hoses prior to handing over the keys etc. They have an authorization form that requires a signature, on that form is a area to note a request for limitations prior to work performed. It was very busy, I was not aware of that and it was not pointed out prior to me leaving the dealership. The Advisor did not confirm to me that it was blank and should be filled in by me once I signed. Subsequently, I was charged 2 hours ($350 +tax) diagnostic services. The invoice did not offer specific details on some of the requested inspection. This is a 28 year old and relatively easy to access the components that were mentioned in contrast to 2023 and newer models. Based on the Technicians evaluation, a 2 hour service charge is excessive. I contacted the Service Manager regarding the charge and he responded that the charges were" Fair and Justified". I have owned this vehicle for 20 years and have complete understanding of the labor times for most basic repairs as a result of prior long term maintenance. This charge was extreme, simply stated. I can No longer recommend this dealership. I More
November 12, 2023
wi fi good on time with services free coffee :) Clean area FRIENDLY Staff no pressure easy to work with area FRIENDLY Staff no pressure easy to work with More
Other Employees Tagged: Lori Schwartz
October 07, 2023
No pressure sales. Upper management is accessible if you wish. Outstanding valet service to your home or other local places. Upper management is accessible if you wish. Outstanding valet service to your home or other local places. More
Other Employees Tagged: Charlie in Service
October 01, 2023
The people are helpful and courteous. Jason is a great manager and very helpful. Gordie Jason is a great manager and very helpful. Gordie More
Other Employees Tagged: Jack Barton, Michelle Starkey
September 01, 2023
The diagnostic and repair was done quickly. Staff was friendly, informative and responsive to my questions. Staff was friendly, informative and responsive to my questions. More
Other Employees Tagged: Robert Cunningham
August 18, 2023
The Service department lied to me for 5 weeks. When I got tired of being patient and lied to I escalated up the ladder to upper management, again, AFTER 5 WEEKS on being patient. When I did I was When I got tired of being patient and lied to I escalated up the ladder to upper management, again, AFTER 5 WEEKS on being patient. When I did I was further lied to until finally I had enough dishonesty. I sat down with the Service manager and he made more promises he didn’t keep. He knew I was going on vacation and needed a vehicle so he said he’d get me into one but he didn’t. Then, when I posted on my Facebook page about my experience he refused to work on my vehicle and now, while I’m on vacation, he’s parking my truck at my home and leaving the keys in it. Ford Motor Company says, “they’re independent dealers and basically can do whatever they want. No more Fords for me. No wonder they’re a declining market. More
Other Employees Tagged: Julian Greening