Jay Hawkins
Jay Hawkins at Brilliance Honda of Crystal Lake
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Jay Hawkins | Page 2

Sales Associate

Brilliance Honda of Crystal Lake

680 W Terra Cotta Ave
Crystal Lake, IL 60014

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4.8
28 Reviews

Dealership Experience

6 yrs, 6 mos

Industry Experience

14 yrs, 6 mos

4.8

28 Reviews

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28 Reviews of Jay Hawkins

July 23, 2022

Dealership Rating
Employee Rating

This was a very pleasant experience from beginning to acceptance of my vehicle and even beyond. The whole experience was a breeze. More

by docpro777
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Darrell Herbert, Thomas Keefe

Jul 28, 2022

Brilliance Honda of Crystal Lake responded

Docpro777, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you so much again for your feedback! We hope you have a great day! -Brilliance Honda of Crystal Lake

June 30, 2022

Dealership Rating
Employee Rating

Had an unpleasant experience with the finance 'guy' , but otherwise everyone was very helpful and friendly. More

by harwick4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Megan Deters, Dan Schmidt , Jon Nello

June 22, 2022

Dealership Rating
Employee Rating

Experience with Jeff, Jay and Vince was great. All personal were helpful and very friendly. More

by supervece,
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Fournier, Vince Wadman

Jun 24, 2022

Brilliance Honda of Crystal Lake responded

Supervece, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Thank you so much again for your feedback! We hope you have a great day! -Brilliance Honda of Crystal Lake

May 06, 2022

Dealership Rating
Employee Rating

Great salesman-Jay Hawkins. No tricks or hidden charges. Everything was straight forward. Good bye. More

by jamax
Friendliness
Price
Recommend Dealer
Yes
May 13, 2022

Brilliance Honda of Crystal Lake responded

Hi Jamax! We're so happy we were able to help you out! We're looking forward to your next visit with us! -Brilliance Honda of Crystal Lake

May 02, 2022

Dealership Rating
Employee Rating

J Hawkins handled our lease close and purchase perfectly and seamlessly! Awesome! Every step of the process was explained to us clearly with the great attention to detail and we felt he took into considerat More

by Sks777
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Cassell

May 12, 2022

Brilliance Honda of Crystal Lake responded

Sks777, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Brilliance Honda Of Crystal Lake

March 26, 2022

Dealership Rating
Employee Rating

Not pressured we were presented with the new car fell in love with the looks and color of the car. Tested the driving and handling too my satisfaction 😌 More

by Big_frank49@att.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2022

Brilliance Honda of Crystal Lake responded

Hi Big_frank49@att.net, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Brilliance Honda Of Crystal Lake

February 21, 2022

Dealership Rating
Employee Rating

Pretty straight forward. No pushy sales person.Buying experience was very good from Jay Hawkins of sales to Business/Finance office of Darrell.I wasn’t pressured into getting More

by MudFlaps
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darrell Herbert

Feb 25, 2022

Brilliance Honda of Crystal Lake responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Brilliance Honda of Crystal Lake

December 18, 2021

Dealership Rating
Employee Rating

Jay & Darrell made my experience very pleasant! It was a very smooth going process. They were both very nice & answered all my questions & communicated well. I am very satisfied and happy with my new car :) More

by audreyking
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darrell Herbert

Dec 21, 2021

Brilliance Honda of Crystal Lake responded

Audrey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! -Brilliance Honda of Crystal Lake

November 29, 2021

Dealership Rating
Employee Rating

Everyone was helpful~ especially during this crazy time to buy a car!! Gave a great and honest value for the trade in too! More

by ckul03
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Cassell

Dec 03, 2021

Brilliance Honda of Crystal Lake responded

Hi Ckul03, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Brilliance Honda of Crystal Lake

November 09, 2021

Dealership Rating
Employee Rating

Leased a second CRV in early November. Jay Hawkins was great to work with even though new inventory was a week to week basis. Test drove a '22 CRV just to make sure we liked that same model (previously h More

by D&J Spear
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darrell Herbert

Nov 14, 2021

Brilliance Honda of Crystal Lake responded

Hi D&j Spear, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brilliance Honda Of Crystal Lake! Feel free to reach out to us if you need anything. Have a wonderful day. -Brilliance Honda of Crystal Lake