Jaylen Murray
Jaylen Murray at San Antonio Dodge Chrysler Jeep Ram
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Jaylen Murray | Page 2

Product Specialist

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

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5.0
23 Reviews
5.0

23 Reviews

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23 Reviews of Jaylen Murray

July 22, 2023

Dealership Rating
Employee Rating

Best customer service I’ve had at a dealer, gave me several options and valued my time. More

by BRIANROBERTS13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nabil Dayekh, Spencer Ramos, Brian Wells , Leilani Rodriguez, Christopher Trevino

Jul 23, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, Brian, and don't hesitate to reach out if you need anything else. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

June 11, 2023

Dealership Rating
Employee Rating

Very helpful and informative staff who cares about getting customer’s needs taken care of. Was a great experience. More

by alexthola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Erazo , Keith Howard

Jun 12, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for sharing about your experience with San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! calvinjones@sanantoniodcj.com GSM

May 30, 2023

Dealership Rating
Employee Rating

Jaylen is a cool guy, he's got a good head on his shoulders and will go far More

by kennethstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nabil Dayekh , Christopher Trevino

May 31, 2023

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that Jaylen was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram! calvinjones@sanantoniodcj.com GSM

April 28, 2023

Dealership Rating
Employee Rating

We'll be seeing you again in the years to come. We love our 2023 Jeep Wrangler Sport!! More

by jldrld73
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Cecena-Ruiz, Shawn Dunn, Christopher Trevino

Apr 28, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Enjoy your new Jeep Wrangler! calvinjones@sanantoniodcj.com GSM

April 24, 2023

Dealership Rating
Employee Rating

Jaylen and team was great with helping find a vehicle with the features I was looking for. Excellent customer service! More

by Jlpair21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nabil Dayekh, Saechelle Lugo

Apr 24, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing San Antonio Dodge Chrysler Jeep Ram! calvinjones@sanantoniodcj.com GSM

April 05, 2023

Dealership Rating
Employee Rating

The minute I arrived there was jaylen waiting to help. I was having a hard time letting go of my Jeep since I loved it so much but the team reassured me and my experience was awesome. More

by deniseu68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Spencer Ramos, Dennis Erazo, Brian Wells , Keith Howard

Apr 06, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your wonderful review! We are thrilled that Jaylen had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing San Antonio Dodge Chrysler Jeep Ram! calvinjones@sanantoniodcj.com GSM

April 05, 2023

Dealership Rating
Employee Rating

We had a very. pleasant experience at this dealership. I would recommend them to anyone. More

by alempg1322
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nabil Dayekh

Apr 06, 2023

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram! calvinjones@sanantoniodcj.com GSM

March 18, 2023

Dealership Rating
Employee Rating

Jaylen carried himself with great integrity. Willing to admit his mistake and options to correct it. Jaylen didn’t have the support from his manager team. They weren’t as willing to correct the More

by n_hernand24
Recommend Dealer
Yes
Mar 20, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. calvinjones@sanantoniodcj.com GSM

March 10, 2023

Dealership Rating
Employee Rating

I would have given a great review hadn't it been for the fact they tried to slide in a $2500 "RECON" fee after the deal was made, which upset me and we agreed to $995 "RECON fee, was told "all" vehicles are More

by RAFAEL MARTINEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dennis Erazo , Shawn Dunn, Christopher Trevino

Mar 14, 2023

San Antonio Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience, Rafael, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue to conversation, please feel free to contact us directly or let us know the best way to contact you and we will reach out. MoHernandez@sanantoniodcj.com General Manager

Mar 14, 2023

RAFAEL MARTINEZ responded

There is nothing you can do, The only way to make this right is to give me back the $999 you charged me for "RECON" meaning reconditioning fee, I was told ALL vehicles get, This was a newer truck (2022) how much can you recondition it to, This was an extra charge to make up some of the cost because I went in there knowing what the trade-in value was on my, This is the ONLY way to make it up but I know you won't. Good luck ever getting me back to your location, it's pretty bad when I have to reach out to the previous owner for the 2nd key fob I was promised and NEVER got from the dealership.

January 20, 2023

Dealership Rating
Employee Rating

Very helpful and friendly, would recommend to family or friends to come vist here when they get a chance More

by jcoleman666
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Spencer Ramos

Jan 22, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. calvinjones@sanantoniodcj.com GSM

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