Jeannie Converse

Very friendly and knowledgeable staff. Always have vehicle ready in a reasonable time. Vehicle is also returned clean. Always have vehicle ready in a reasonable time. Vehicle is also returned clean. More

by victorypete69 Verified Customer Verified Customer

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My wife, our 8-month-old daughter, and I drove into Las Vegas from out of town to look at vehicles at another dealership, but unfortunately the experience there wasn’t what we had hoped for. Before heading Vegas from out of town to look at vehicles at another dealership, but unfortunately the experience there wasn’t what we had hoped for. Before heading home, we decided to stop by Findlay Lincoln, and I’m so glad we did. From the moment we walked in, Alan Rothenberg and the entire team made us feel welcome. They were friendly, professional, and never made us feel pressured. Alan took the time to answer all of our questions, made sure we were comfortable throughout the entire process, and was especially kind and patient with our daughter. It really felt like they cared about us as people, not just as customers. The vehicle-buying process was one of the easiest and smoothest I’ve ever experienced. Everything was straightforward, efficient, and surprisingly quick, with no unnecessary hassle or games. Alan made sure we understood everything every step of the way and went above and beyond to make the experience enjoyable. After the way we were treated, I honestly don’t think I’d choose another dealership or another salesperson for future vehicle purchases. If you’re looking for outstanding customer service and a dealership that truly values its customers, I can’t recommend Alan Rothenberg and everyone at Findlay Lincoln enough. Thank you all for turning what started as a frustrating day into such a great experience! More

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People were friendly and knowledgeable - I didn’t have to wait long for answers or to arrive at an acceptable deal. wait long for answers or to arrive at an acceptable deal. More

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Micala is possibly the best salesperson whom I have dealt with in all my car buying experiences. She knew answers for all my questions whether car related, finance or registering and delivering the vehicle. with in all my car buying experiences. She knew answers for all my questions whether car related, finance or registering and delivering the vehicle. It was the best car buying experience we have ever had. More

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I recently purchased a new Lincoln Nautilus from Findlay Lincoln, and the experience was fantastic from beginning to end. Buying a car can sometimes feel stressful, but this was one of the easiest and sm Lincoln, and the experience was fantastic from beginning to end. Buying a car can sometimes feel stressful, but this was one of the easiest and smoothest purchases I've ever made. Everyone was professional, friendly, and easy to work with, and the dealership itself is beautiful and first class. Silas Walker was great throughout the entire process. You can tell he's been doing this for a long time because he knows exactly how to take care of customers without being pushy. He listened to what was important to me, worked with me on a few requests I had, and made sure everything came together exactly as promised. It's rare to find someone who is both knowledgeable and genuinely enjoyable to work with. Jeannie in Finance was equally impressive. She made the paperwork process quick, straightforward, and stress-free, which is not always the case when buying a vehicle. Overall, I couldn't be happier with my experience at Findlay Lincoln. The customer service, professionalism, and attention to detail were outstanding. If you're in the market for a Lincoln, I highly recommend asking for Silas Walker. He made the entire experience easy and enjoyable. More

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Amazing customer service, the staff that assisted me answered all of my questions and were very knowledgeable of the vehicle and all of its features. answered all of my questions and were very knowledgeable of the vehicle and all of its features. More

by ADRIAN96792 Verified Customer Verified Customer

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I didn't feel pressured and they got the deal I needed done for me. Everyone in sales and finance were absolutely fantastic! done for me. Everyone in sales and finance were absolutely fantastic! More

by CYNDI1230 Verified Customer Verified Customer

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This dealership rocks! Not only are they efficient but they are also kind and made my transaction seamless!! Thank you team Findlay! Not only are they efficient but they are also kind and made my transaction seamless!! Thank you team Findlay! More

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I had the pleasure of working with Craig Jones, and he made the entire buying experience fun, easy, and stress-free. He went above and beyond every step of the way, was incredibly knowledgeable, and is ge made the entire buying experience fun, easy, and stress-free. He went above and beyond every step of the way, was incredibly knowledgeable, and is genuinely one of the nicest people I’ve met. Everyone at the dealership was fantastic to work with—from Steve to Jeannie—and I truly couldn’t have asked for a better car-buying experience. I highly recommend this dealership! More

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I wasn't expecting much when we came to see the vehicle. I figured it would be the same horrific experience I've had so many times before. Bait and switch, or long hours of going back and forth in the finan I figured it would be the same horrific experience I've had so many times before. Bait and switch, or long hours of going back and forth in the finance office over paint protection... None of that happened here!!!! Alan was a complete professional and completely transparent from start to finish! He had the vehicle prepped and ready! He understood our needs and showed us all the features of the vehicle while my wife was driving. Even though we weren't buying a Lincoln, Alan made sure we got the full Lincoln experience! And if this is how every vehicle is sold at this location...I might be buying a few Lincoln's in the future! We've bought 8 vehicles in the last 10 years and this is by far the best dealership experience we've ever had! More

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