Jeff Gilbert

My wife, our 8-month-old daughter, and I drove into Las Vegas from out of town to look at vehicles at another dealership, but unfortunately the experience there wasn’t what we had hoped for. Before heading Vegas from out of town to look at vehicles at another dealership, but unfortunately the experience there wasn’t what we had hoped for. Before heading home, we decided to stop by Findlay Lincoln, and I’m so glad we did. From the moment we walked in, Alan Rothenberg and the entire team made us feel welcome. They were friendly, professional, and never made us feel pressured. Alan took the time to answer all of our questions, made sure we were comfortable throughout the entire process, and was especially kind and patient with our daughter. It really felt like they cared about us as people, not just as customers. The vehicle-buying process was one of the easiest and smoothest I’ve ever experienced. Everything was straightforward, efficient, and surprisingly quick, with no unnecessary hassle or games. Alan made sure we understood everything every step of the way and went above and beyond to make the experience enjoyable. After the way we were treated, I honestly don’t think I’d choose another dealership or another salesperson for future vehicle purchases. If you’re looking for outstanding customer service and a dealership that truly values its customers, I can’t recommend Alan Rothenberg and everyone at Findlay Lincoln enough. Thank you all for turning what started as a frustrating day into such a great experience! More

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People were friendly and knowledgeable - I didn’t have to wait long for answers or to arrive at an acceptable deal. wait long for answers or to arrive at an acceptable deal. More

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Micala is possibly the best salesperson whom I have dealt with in all my car buying experiences. She knew answers for all my questions whether car related, finance or registering and delivering the vehicle. with in all my car buying experiences. She knew answers for all my questions whether car related, finance or registering and delivering the vehicle. It was the best car buying experience we have ever had. More

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I didn't feel pressured and they got the deal I needed done for me. Everyone in sales and finance were absolutely fantastic! done for me. Everyone in sales and finance were absolutely fantastic! More

by CYNDI1230 Verified Customer Verified Customer

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This dealership rocks! Not only are they efficient but they are also kind and made my transaction seamless!! Thank you team Findlay! Not only are they efficient but they are also kind and made my transaction seamless!! Thank you team Findlay! More

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I wasn't expecting much when we came to see the vehicle. I figured it would be the same horrific experience I've had so many times before. Bait and switch, or long hours of going back and forth in the finan I figured it would be the same horrific experience I've had so many times before. Bait and switch, or long hours of going back and forth in the finance office over paint protection... None of that happened here!!!! Alan was a complete professional and completely transparent from start to finish! He had the vehicle prepped and ready! He understood our needs and showed us all the features of the vehicle while my wife was driving. Even though we weren't buying a Lincoln, Alan made sure we got the full Lincoln experience! And if this is how every vehicle is sold at this location...I might be buying a few Lincoln's in the future! We've bought 8 vehicles in the last 10 years and this is by far the best dealership experience we've ever had! More

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Alan Alica,and Jeff were amazing. I highly suggest this dealership. They are very kind,classy,and provide personal attention. You feel like a VIP when they are speaking with you. Anyo I highly suggest this dealership. They are very kind,classy,and provide personal attention. You feel like a VIP when they are speaking with you. Anyone looking for a 1st class experience please contact Alan and you will be highly satisfied with you transaction. More

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Most accommodating people we have ever bought a car from. We have now bought 3 new vehicles from them and will encourage our sons to buy from Findlay when they are ready for a new car. We will do the same. We have now bought 3 new vehicles from them and will encourage our sons to buy from Findlay when they are ready for a new car. We will do the same. "Friendly Findlay" should be there motto. Final note, we do not live in Nevada. We live in Wyoming. It is worth the trip for us to work with the professionals, Craig, Steve, Jeff, Megan, Jeannie, and the entire staff. More

by BETHNOLAN333 Verified Customer Verified Customer

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Over all a pleasant experience. Beautiful car. I think we will really enjoy it. Alan was very helpful and patient with us. There is only negative comment, but to be realistic realis Beautiful car. I think we will really enjoy it. Alan was very helpful and patient with us. There is only negative comment, but to be realistic realistic, we spent more than we anticipated. However, we got what we wanted with all the bells and whistles. More

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Excellent! I did my homework on the vehicle I intended to purchase before arriving. Carey Rodgers was assigned to guide me through the process and answer all my I did my homework on the vehicle I intended to purchase before arriving. Carey Rodgers was assigned to guide me through the process and answer all my questions. Very knowledgeable, friendly, and a pleasure to deal with, couldn't have asked for a better person. Thank you Carey! Seriously, ask for Carey the second you arrive at the dealership! More

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