25 Reviews
Write a Review25 Reviews of Jeannine McElroy
November 19, 2018
Awesome My experience with Rosevill Toyota was Spectacular quick easy and and fun. My experience with staff was trustworthy confident competent relationship My experience with Rosevill Toyota was Spectacular quick easy and and fun. My experience with staff was trustworthy confident competent relationship- building professional and knowledgeable More
Other Employees Tagged: Chris Scarbrough , Shane Oneill, Girl ? who connected ph etc
October 31, 2018
Painless Great customer service and very courteous about my needs. I would definitely recommend the sales as well as service department to all my friends and f Great customer service and very courteous about my needs. I would definitely recommend the sales as well as service department to all my friends and family. More
Other Employees Tagged: Dan Wermuth, Branden Rush, Chris Martinez, Thue Lee, Tony Bernasconi , Melissa Cole, Scott Mackey, Ray Rangchi
October 24, 2018
Great customer service Everyone was very friendly and helpful. I would recommend this dealership to anyone. The dealership is very clean. Lots of gifts to buy in the parts Everyone was very friendly and helpful. I would recommend this dealership to anyone. The dealership is very clean. Lots of gifts to buy in the parts department More
Other Employees Tagged: Branden Rush, Chris Martinez, John Brunet, Thue Lee, Tony Bernasconi , Henley Hernandez, Scott Mackey, Linh Nguyen, Shane Oneill
October 21, 2018
Phenomenal 1st class service is what I’ve come to expect at Roseville Toyota and they never let me down. Thank you for continued excellence and expertise. 1st class service is what I’ve come to expect at Roseville Toyota and they never let me down. Thank you for continued excellence and expertise. More
Other Employees Tagged: Jim Stockman
October 21, 2018
Tire pressure appointment - 2017 Camry Low tire pressure light came on. I don’t know much about tires much less how to put air in them and check the pressure. I contacted the service center Low tire pressure light came on. I don’t know much about tires much less how to put air in them and check the pressure. I contacted the service center. After explaining the issue, he went told me how I could fix the problem myself and even recommended my visiting a gas station. I suggested I bring it in. He was able to get me in that afternoon. He confirmed there was no charge for the service. I arrived, was told it would be about a 30 minute wait. The service was done sooner than expected. I approved a car wash. I went and gave the concierge my paperwork. This is where it gets interesting. I waited and waited for my car for over 30 minutes. Another concierge came over and asked if I needed help. Told her I was waiting for my car. She went to check the status and told me it would be a few more minutes. When I got my car back, the first thing I noticed was the air freshener gauge had been turned to the high position (I keep it low) and the smell of vomit. (Not me!). I did notice my car was cleaner than normal. It took rolling down the windows and turning up the vents to get rid of the smell. I was happy with the service, however, if there was a mishap then the service team should have been more honest. More
September 27, 2018
Truck purchase Outstanding cusomer service from everyone involved in my purchase thanks again. It was a very smooth process and I am happy with every aspect of the s Outstanding cusomer service from everyone involved in my purchase thanks again. It was a very smooth process and I am happy with every aspect of the service. More
Other Employees Tagged: Jacob Tawney, Marissa Wittmann
August 22, 2018
car buying made fun! This is the 3rd car I have purchased from Roseville Toyota. Each experience has exceeded the last. I would not go anywhere else. This is the only deal This is the 3rd car I have purchased from Roseville Toyota. Each experience has exceeded the last. I would not go anywhere else. This is the only dealer I would ever consider using. The internet division is amazing. Finance makes things actually fun. More
Other Employees Tagged: Mike Jaquez , Everyone
June 14, 2018
Great service Everyone was so helpful. They will trade you like family and explain everything to you. I will recommend every to Roseville Toyota. Linh was the best Everyone was so helpful. They will trade you like family and explain everything to you. I will recommend every to Roseville Toyota. Linh was the best salesman I’ve ever deal with. More
Other Employees Tagged: Branden Rush, Chris Martinez, John Brunet, Thue Lee, Tony Bernasconi , Melissa Cole, Scott Mackey, Linh Nguyen, Shane Oneill
June 06, 2018
Great friendly customer service Everyone was very friendly and helpful. Never had a bad experience here. Everyone from service to the Internet sales staffs, the sales manager and the Everyone was very friendly and helpful. Never had a bad experience here. Everyone from service to the Internet sales staffs, the sales manager and the finance department.....all thumbs UP. More
Other Employees Tagged: Chris Martinez, John Brunet, Thue Lee , Scott Mackey, Linh Nguyen, Shane Oneill
May 31, 2018
Great Job. My wife and I had a great experience at Roseville Toyota. It was quick and understandable. I explained to my salesman Dominic what I wanted and he del My wife and I had a great experience at Roseville Toyota. It was quick and understandable. I explained to my salesman Dominic what I wanted and he delivered. Ryan in finance answered all of my wife and my questions and kept our time in financing to a minimum. Marissa gave us a hands on demonstration of our new cars standard and optional features, which did help us. Thanks again. More