Jeff Brown | Page 7

Lincoln MKX It was a good experience, but I feel they could have explained the features about the car more and showed us where stuff was, including how to start i It was a good experience, but I feel they could have explained the features about the car more and showed us where stuff was, including how to start it. Also, I feel like there was more wiggle room on the price. Everyone was super nice though, including Roger, our sales guy. He took good care of us and even offered to buy us water/ soda out of the vending machine while we waited. The wait was long, but I guess that could be a good sign too, because there were multiple people buying that night. More

Helpful 0

Report | Print

Excellent and fast sales process! Matt (Stratton?) was extremely helpful and efficient. He was able to effectively communicate with me while I was working, and he was able to quickly c Matt (Stratton?) was extremely helpful and efficient. He was able to effectively communicate with me while I was working, and he was able to quickly come back with the payment and terms I desired. I will definitely pass his name along! More

Helpful 0

Report | Print

Great salesman I went to look for a car and didn't think i could get financed but my sales guy Mike Routt not only got me financed but got me a great rate. Mike is t I went to look for a car and didn't think i could get financed but my sales guy Mike Routt not only got me financed but got me a great rate. Mike is the best salesman i have ever dealt with and will not buy a another car from anyone else. More

Helpful 0

Report | Print

Best dealership in Cincinnati I got a new Fusion from Mike in September but was in a wreck and it got totaled. Everyone at the dealership helped me through the process to get it re I got a new Fusion from Mike in September but was in a wreck and it got totaled. Everyone at the dealership helped me through the process to get it replaced. My new Fusion is just like the one I lost and I couldn't be happier with Castrucci Ford. More

Helpful 0

Report | Print

Best Customer Service! After shopping at many different locations, the car that was perfect for me, was at Mike Castrucci Ford in Alexandria. The sales team there was aweso After shopping at many different locations, the car that was perfect for me, was at Mike Castrucci Ford in Alexandria. The sales team there was awesome, the experience was so painless and I left with my new car on Friday night. Friendly, Knowledgeable and Easy to work with, three of the most important factors of any team, can be found at Mike Castrucci in Alessandria. Thank you to Matt and Jeremy for my new car that I absolutely love!!! More

Helpful 0

Report | Print

Purchased a new Flex We encountered Friendly and professional staff at Mike Castrucci Ford. Nathan and Mike were knowledgeable and enthusiastic about the Fird Flex we want We encountered Friendly and professional staff at Mike Castrucci Ford. Nathan and Mike were knowledgeable and enthusiastic about the Fird Flex we wanted to purchase More

Helpful 0

Report | Print

A+++++++++ If there is such a thing as a perfect car-buying experience, we had it yesterday. Our first contact at the dealership was Mike Routt, who spent much q If there is such a thing as a perfect car-buying experience, we had it yesterday. Our first contact at the dealership was Mike Routt, who spent much quality time with us, showing us cars and explaining features of the model we had chosen, in his very down to earth and sincere manner. He appraised our trade-in and worked with us on financing, and when we thought we were all set, we asked about the possibility of getting the color we wanted with an additional option at a higher cost. Without knowing for sure if we would go with the more expensive model, he worked to make that model available to us and provided comparison pricing. Other car-buying experiences have left me wondering if it was the right deal, or sorry that I didn't get the opportunity to ask all the "what-if" questions that I wanted to. But after working with Mike, I felt we made absolutely the right choice in make, model and dealership. Definitely the best car-buying experience ever! More

Helpful 0

Report | Print

New Car Purchase I was looking to upgraded autos for as minimal amount as possible. Mike Silvatti was very helpful in getting me the vehicle and price I was wanting a I was looking to upgraded autos for as minimal amount as possible. Mike Silvatti was very helpful in getting me the vehicle and price I was wanting and working with me on taking delivery of the vehicle once it arrived. Out of all the dealerships I have bought cars from, this one by far made me feel like I was dealing with family members. That includes Jeff Brown in finance, He made signing all the paperwork as easy as ordering dinner at a restaurant. I will definitely recommend going to Mike Castrucci in Alexandria, Ky. to all my friends More

Helpful 0

Report | Print

Excellent and quick service I want to start saying that my experience with Mike Castrucci Ford has been excellent. I tired other Ford dealers from Indiana and Ohio, and even from I want to start saying that my experience with Mike Castrucci Ford has been excellent. I tired other Ford dealers from Indiana and Ohio, and even from my past experience from the military being station around the country Mike Castrucci has been the BEST. I walked out with a brand new 2017 Explorer exactly how I wanted it. Scott Fluegel was my sales representative and he was very professional from the beginning. Thanks to Scott, Jeff and everyone from the staff! I am very pleased with my new SUV. More

Helpful 1

Report | Print

bought a preowned fusion friendly and helpful sales staff,no pressure, decent prices. the salesman chris acree was very patient and helpful and jeff brown in the finance offic friendly and helpful sales staff,no pressure, decent prices. the salesman chris acree was very patient and helpful and jeff brown in the finance office was very easy to talk with and very good at his job More

Helpful 0

Report | Print