Jeff Johnson | Page 2

the best i have ever had The atmosphere actually felt welcoming and the people were in fact nice. It was amazing. I was upside down in my car. I actually had been to another d The atmosphere actually felt welcoming and the people were in fact nice. It was amazing. I was upside down in my car. I actually had been to another dealership where they threw my keys at me and told me I was buried and to kick rocks. Thankfully I tried Frontier. They worked magic and I drove away in my dream car. They are my dealership for life. More

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Jeff Johnson and Frontier Toyota took great care of us! Jeff Johnson, Internet Manager, and Frontier Toyota made a dealer trade to get our Avalon in the desired color and options, and at the right price. T Jeff Johnson, Internet Manager, and Frontier Toyota made a dealer trade to get our Avalon in the desired color and options, and at the right price. The overall sales process was quick and painless. I plan to buy my next Toyota from Jeff and Frontier. More

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Exceptional Service and Value! Jeff Johnson, the Internet Manger with whom we transacted, did an exceptional job for us. He was honest, approachable, and accommodating. He answere Jeff Johnson, the Internet Manger with whom we transacted, did an exceptional job for us. He was honest, approachable, and accommodating. He answered our many questions, went along on a test drive, and was able to negotiate an excellent value on a new vehicle for our daughter (2014 Toyota Corolla LE). We are most appreciative and grateful to him for his excellent work! More

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Jeff Johnson was great!!! Jeff was fabulous and direct when questioned. Everything he said was true Which can't be said for a lot of dealerships. I would definitely return If Jeff was fabulous and direct when questioned. Everything he said was true Which can't be said for a lot of dealerships. I would definitely return If he was my salesman. More

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Great Buying Experience!!! We were shopping for a certified used vehicle for my father-n-law and was able to narrow down to Frontier Toyota as one of the few dealers that we wan We were shopping for a certified used vehicle for my father-n-law and was able to narrow down to Frontier Toyota as one of the few dealers that we wanted to visit. This dealership was our first choice to visit due to their multiple inventory of the specific vehicle we were looking for. Our great experience with this dealership started when we arrived at the dealership to meet with Jeff Johnson, who was the sales person that showed us the few vehicles that we were shopping for. I liked the fact that Jeff was friendly and not aggressive in the selling points. He covered all the basics about the car and was friendly with sharing with us some personal things about himself. He took the time and allowed us to test drive a couple vehicles. When we decided to sit down and negotiate, both Jeff and Kevin Kelly, who is the assistance sales manager were very engaged and willing hear us out on our offer. In the end, we walked away with a car that my father-n-law really liked at a price that worked for both sides. We are out of town shoppers and had to drive 3 hours to this dealership but I must say that it was well worth it. I definitely would recommend anybody looking for a vehicle to visit Frontier Toyota in Valencia, Ca and meet with Jeff or Kevin. We look to do business again hopefully soon. More

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First-Class Experience! How we ended up at Frontier is an entire odyssey unto itself -- I'm just very glad we did. I started out using the Edmunds program, which opened the How we ended up at Frontier is an entire odyssey unto itself -- I'm just very glad we did. I started out using the Edmunds program, which opened the floodgates to virtually all Toyota dealers in Southern California! In the span of a couple days, I was receiving calls and emails from Longo, Hamer, Simi Valley, North Hollywood and Downtown LA. What ultimately sold me on Frontier was #1, participation in the Costco Auto Buying Program. That led me to Jeff Johnson, a true prince and fine human being who became my contact person throughout the entire purchasing experience. He helped me pick out the perfect car for my wife, guided me through a painless series of choices and options, thanks largely to the wisdom of the designers of the 2014 Corolla. Once we knew the model (S) and features (driver's convenience package) - the only tricky part was nailing the colors and waiting to see that my wife indeed liked what we had chosen. Financing is financing - you have to keep your wits about you. But I must say that Norm made me a happy man by working to meet our criteria by getting us genuine Toyota backing. Although we already had 5.49 locked in through our credit union, we came in during a spring sales event that offered rates as low as 1.9%. We understood upfront that a term as long as 72 months would not qualify for the bottom rate, but I felt that the 3.9 we received was more than fair and honest. Speaking of which, our deal was complicated by a trade in that we hadn't fully paid off. Once again, Frontier gave us great value and removed the hassle of having to list the vehicle ourselves. I had a number in my head and they met it. This just made the whole process as painless as it could have possibly been. Finally, I have to go the extra mile and commend the post-sales team led by Sanjay Gupta, the enthusiastic head of sales. He let us know in no uncertain terms that the whole Frontier team stood behind us. He answered all questions about the buying experience, guided us through our odd questions about Entune and the alarm system we bought in financing. He even made sure we spoke to a care specialist who taught us how to treat the paint/wheels/interior and keep our car looking showroom terrific. There is one final point/issue that I wish to be very clear on. Search the internet for "Karr alarm" and you will receive lots of confusing information about whether you should agree to have this activated on your new vehicle. Upon consideration, we said yes. Then I spent the next 48 hours debating the wisdom of my choice. Let me assure you that I am relieved that I did. Louis, the on-site Karr tech was a great guy to talk to about the programming and settings. We LOVE how the unit integrates with our system and allows us to keep only the original Toyota fob for activation. Since we have a push-button/keyless start, this removes all the hassles of an additional trigger. Also, it's great knowing that Frontier stands behind Karr and that we can find Louis whenever we have more questions. So far, the settings are perfect. We activated passive mode and have received no false beeps, whistles or alarms. The starter kill works. It's been absolutely spot on. And oh -- calling around Southern California convinced me that I couldn't find a comparable unit to work with my new 2014 Corolla anywhere near the price. So yeah, thank goodness I said yes. A final bonus, if you need one, is that Frontier has an online parts site with rates comparable to national competition. The best "part" is that we can pick up anything we order at Frontier and avoid the shipping charges! With Saturday service and a staggering workbay that looks like something out of Pixar - these guys look like they've come straight from central casting. Whenever I walk in, I feel like I'm being filmed for a Toyota commercial. After dealing with almost every Toyota dealer in Southern California, we feel fortunate to have ended up at Frontier. We hope the next 10 years will back up this initial experience. But we feel so confident that we even discussed buying an FRS instead of the Subraru BRZ, just because we LOVE the way Frontier Toyota took care of us. We hope your trip is equally as rewarding. Best wishes, Bryan & Julie More

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Happy customer! I had a great experience at Frontier Toyota. Jeff and the rest of the staff we're friendly and very professional. I had a horrible experience at NoHo I had a great experience at Frontier Toyota. Jeff and the rest of the staff we're friendly and very professional. I had a horrible experience at NoHo and had the complete opposite experience at Frontier. I will definantely recommend Frontier to anyone looking for a car. Thanks again JEFF!!! More

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My Experience We were directed to Frontier Toyota by Costco in Burbank. I came in to the dealership with my 79-year-old father to by a new car for him. This entail We were directed to Frontier Toyota by Costco in Burbank. I came in to the dealership with my 79-year-old father to by a new car for him. This entailed my father test driving a Camry as well as a Prius, as well as having to secure a new insurance policy before we could purchase a car. This made for a rather lengthy, and potentially tedious, process. However, Jeff Johnson, the salesperson who was helping us, could not have been more patient and courteous while answering all my father's questions, and taking us through all of the details of the cars themselves, as well as through all the paperwork. In my opinion, and in my dad's, the treatment we received from Jeff was exemplary -- friendly, well-informed, polite and considerate. Our experience was excellent. More

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Jeff Johnson helped me get the best price for my new car. However, we were late by one week but he stood by his word and gave us the same price which is great. He was fast, pleasant and very helpful. He h However, we were late by one week but he stood by his word and gave us the same price which is great. He was fast, pleasant and very helpful. He helped us getting the best financing as well available from Toyota otherwise we were quoted a higher interest rate by a credit union. Everything went so smooth. Finally, I will say Jeff Johnson is a great salesman and he knows how to sell and make the customers to come back again. More

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Great truck buying experience! Went to Frontier to trade in my Ford F 150 in search for a new Tacoma. Jeff Johnson made it a very pleasurable experience looking for the perfect tru Went to Frontier to trade in my Ford F 150 in search for a new Tacoma. Jeff Johnson made it a very pleasurable experience looking for the perfect truck. He was very straight to the point with everything. The specific tacoma I was looking for was not at the dealer at the time. Therefore, Jeff did some research and was able to find my truck in less than a week!!! Not only was Jeff very helpful, but the financing was a breeze and very straight forward as well. I would recommend Frontier Toyota and dealing with Jeff Johnson to anyone! Loving my new 2014 Toyota Tacoma!!! More

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