Jeff Johnson | Page 3

Just signed our third lease with Jeff Johnson and Mungenast Lexus. Continues to be an easy and straightforward experience! Looking forward to the next one. Mungenast Lexus. Continues to be an easy and straightforward experience! Looking forward to the next one. More

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Compared to the other well known luxury car dealership Compared to the other well known luxury car dealership we visited, Mungenast and our consultant, Jeff Johnson were breaths of fresh air. Jeff exceede Compared to the other well known luxury car dealership we visited, Mungenast and our consultant, Jeff Johnson were breaths of fresh air. Jeff exceeded our expectations in every regard. We got a great car at a fair price and were treated royally throughout. More

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My mother finally decided to buy a new car. It was the first time in decades that she has made a major purchase without my father. We were fortunate to work with Mr. Jeff Johnson at Mungenast Lexus. Mr. J first time in decades that she has made a major purchase without my father. We were fortunate to work with Mr. Jeff Johnson at Mungenast Lexus. Mr. Johnson was very patient with my mom. He sat with my husband and mother for several hours as they went over all of the financing options and explained the entire process. We appreciated Mr. Johnson's honesty, patience, and calm approach. My family would definitely recommend working with Mr. Jeff Johnson for your next car purchase. More

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Working with Jeff Johnson was a complete pleasure. His very low key, non pressure demeanor was very much appreciated. He was professional, very knowledgeable and gave us a fair price. very low key, non pressure demeanor was very much appreciated. He was professional, very knowledgeable and gave us a fair price. More

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Outstanding Experience My wife and I had the pleasure of working with Jeff to purchase a new GX. We greatly appreciated Jeff for his laid back nature and straight forward, p My wife and I had the pleasure of working with Jeff to purchase a new GX. We greatly appreciated Jeff for his laid back nature and straight forward, professional approach. We very much enjoyed working with Jeff and would highly recommend him and Mungenast to anyone interested and searching for a five-star gentleman. Thanks Jeff! More

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The Best Purchasing Experience in over 10 cars! From the moment I reached out online, the staff were pleasant and helpful, but not pushy. Eventually I visited the dealership and they allowed me plen From the moment I reached out online, the staff were pleasant and helpful, but not pushy. Eventually I visited the dealership and they allowed me plenty of time to peruse and then asked if I would like help, but again, were not pushy. Jeff (a 19 year employee) greeted me, answered my questions and made it a pleasant experience. I left and returned a few days later and spoke with another team member and rather than feeling like I was infringing, I felt they were all on the same team - a first in our car buying experience! They made it the transaction seamless while entertaining my children and treating me with respect. They helped transfer my belongings, loaned me a car for lunch while additions were being added to my new purchase and had a technology specialist set up the features. It was a truly positive purchasing experience and I highly recommend them! More

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Awesome. Friendly. Smiles. Very happy we found our vehicle at Mungenast because I know I am in good hands to care for the vehicle. Enjoyed working with the people. Feel cared Very happy we found our vehicle at Mungenast because I know I am in good hands to care for the vehicle. Enjoyed working with the people. Feel cared for. Thank you. More

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No hassle transaction!!! Jeff Johnson was easy to work with, straight-forward and didn't try any of those haggle tricks most car sales people are known for. I was treated lik Jeff Johnson was easy to work with, straight-forward and didn't try any of those haggle tricks most car sales people are known for. I was treated like royalty and would recommend this dealership and this salesman to anyone. Expect excellence!!!! More

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My husband & I took delivery of our certified pre-owned vehicle on 1/29/13. Our visit was nothing but Exceptional. We were so impressed on the many services and ammenities customers are offered pre-owned vehicle on 1/29/13. Our visit was nothing but Exceptional. We were so impressed on the many services and ammenities customers are offered when doing business with this dealership, that our minds were made up to return to when ready to make our purchase. From our sales associate Jeff, to Mike to ? who explained the features of the vehicle each were very professional, friendly, outgoing and seemed to love their careers. There were imprefections noted prior and after taking ownership of the vehicle, however, we were assured that everything will be taken care of as soon as possible. Our finanical manager was very helpful in explaining any questions and ensuring all document needed were available. We are looking forward to driving our new vehicle, the customer service when needed & the friendly atmosphere demostrated among all of the employees. I would like to say thanks to everyone for making this buying experience one to remember. We've already shared with family/friends how happy we are with Mungenast Lexus of St. Louis. Something to think about to enhance the customer service experience (if buyers would like a photo taken with their new vehicle). This was done on our purchase from another pre-certified dearlership in a calendar form, which was a nice surprise. Humm..... Mr. & Mrs. Henton More

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I normally do not take the time to sit down and write a review or fill out a survey but I had to share my new vehicle purchasing experience. I set out looking for an IS F on line and eventually filled out review or fill out a survey but I had to share my new vehicle purchasing experience. I set out looking for an IS F on line and eventually filled out a credit app on the Lexus Financial web site late one night. First thing the next morning I received an e-mail and a phone call from my sales person John. It was his day off but he was more than happy to talk to me and get more information on the exact car I was looking for. After a little work John found the ONE and ONLY IS F in the color combo I wanted down in Florida. I stopped by the dealership with out an appointment to see John and try to get the ball rolling on the potential purchase of the IS F. John was with another customer at the time. That is when both Jeff and Becky offered to help me. I explained I was Working with John. They both told me they were more than happy to answer any questions I had and to let me test drive a couple of vehicles while John was with another client. Jeff and Becky spent an hour going over vehicle features, options etc and answering my questions. Jeff and Becky had no interest in taking away a sale from John but were just genuinely happy to help me. My service advisor Marty spotted me getting into one of the Demo's and came out and took the time to go over service intervals with me. He then offered to go on the test drive with me which he did. After returning to the dealership and speaking with John I decided to pursue the IS F. John explained that getting a limited production car from another dealer 3000 miles away could be difficult especially at the particular dealer this car was at. That is when Susan went to work and was able to negotiate a dealer trade. Yay Susan. John presented a price on this car that was approved by Brian. Brian took the time to come in and explain the pricing and thank me for the business. The price was better than other dealers advertised internet pricing so I said yes and was off to see Mike in Finance. Mike Baek was just a pleasure to deal with and made the whole finance process quick and painless. After signing the paperwork I was on my way home to await the arrival of my new car from Florida. I got a call from Mike the next day. He stated there was a small problem with the paperwork and asked if I would mind signing a new contract. I thought to myself here we go. My experience has has been great till now. He told me that he had actually got me approved for a lower interest rate than I was initially quoted and had previously agreed too. Mike even stayed an hour after closing to wait for me to come in and sign the new loan papers. He saved me about $1200 over the life of the loan. This is our Fifth Lexus and this dealership is why. More

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