Susan Brockmeier
Delivery Coordinator
Mungenast Lexus of St. Louis
13700 Manchester Road
Manchester, MO 63011
67 Reviews
Write a Review67 Reviews of Susan Brockmeier
March 21, 2024
We went to Mungenast Lexus late Fall 2023 to view options for a new SUV. We met Nate Hopson. Nate went through options and encouraged us to look through floor inventory. He was helpful, informative and had a for a new SUV. We met Nate Hopson. Nate went through options and encouraged us to look through floor inventory. He was helpful, informative and had a relaxed presentation. We explained this was the beginning of our search and had to check out other SUVs. Nate thanked for allowing him to show Lexus SUV choices. Late January we returned to Mungenast having decided that we definitely wanted a Lexus. Mr. Hopson was glad to see us back and then explianed the differences in the fleet of SUVs that Lexus makes. Nate encouraged us to test drive any models that we needed to check out. That day we knew that RX350 Hydrid would be our next automobile. Nate checked with floor manager, John, about incoming inventory. A auto was scheduled to be built in late February and arrive mid -late March. We were excited and ready as soon as possible. Mr. Hopson kept us informed of the progress of SUV in the manufactoring and delievery. We got calls and really appreciated Nate's attention to our car. We picked up today. It is everything Nate and other staff had told us. Nate escorted us through the signing , payment, and new auto instruction. Nate was wonderful to work though this big purchase. Everyone, Susan, Nancy and David especially , made this a good experience . Thanks Nate and entire Mungenast staff with whom we worked. Jane and William Patrick Gibson More
Other Employees Tagged: John Uglow, Nate Hopson , Nancy gave me the Systems check out. Thank goodness. David did our financial checkout. He was very enthusiastic about Lexus brand.
March 19, 2024
Nate Hopson did a great job of selling me my new SUV. He was very professional, knowledgeable, and patient. He went out of his way to make sure that i was happy with my purchase. Robert Miller was v He was very professional, knowledgeable, and patient. He went out of his way to make sure that i was happy with my purchase. Robert Miller was very helpful with my financial needs. He was also very patient and informative. The entire staff at Dave Munganest were very friendly. They are always available to answer any questions and schedule ongoing services. More
Other Employees Tagged: Nate Hopson, B.J. Springett, Josh Clark , Robert Miller
March 01, 2024
The staff at the dealership are very professional and accommodating. I felt that everyone wanted me to be happy with every aspect of my interaction. Specifically my sales rep Sherry, sales manager, John. accommodating. I felt that everyone wanted me to be happy with every aspect of my interaction. Specifically my sales rep Sherry, sales manager, John. Also Susan, the accessories rep. And finally Rob the financial services rep. Really a great team! Also the hostess in the waiting area went out of her way to make sure I had what I wanted in the way of refreshments. After the sales completion, Haylie Cordia did a great job explaining the electronics of my ne vehicle to me. More
Other Employees Tagged: John Uglow, Sherry Overhoff , Rob Miller in Finance was very helpful andHaylie Cordia in Technical Support was Great
February 28, 2024
I just purchased a Lexus from Mungenast Lexus of St. Louis, and it was the easiest experience I have ever had with purchasing a new car. This great experience started with the professional approach prov Louis, and it was the easiest experience I have ever had with purchasing a new car. This great experience started with the professional approach provided by Nate, the sales consultant. With Nate, I was able to quickly come to an agreed upon price for my new Lexus and valuation of my trade-in vehicle. I will be purchasing new vehicles from Mungenast in the future because of my experience. More
Other Employees Tagged: Nate Hopson, Bric Flint
January 06, 2024
Nate Hopson is the best. Friendly, honest, responsive, available. You would be lucky to work with him. Friendly, honest, responsive, available. You would be lucky to work with him. More
Other Employees Tagged: Nate Hopson, Marty Laaksonen, B.J. Springett, Brendan Laaksonen , John in Finance
November 20, 2023
Had a great experience at Mungenast Lexus of St. Louis. We worked with Spencer O'Brien, who was awesome! Exceptional service from Spencer, Rob Miller in Finance and and Sherry Overhoff, who went ove Louis. We worked with Spencer O'Brien, who was awesome! Exceptional service from Spencer, Rob Miller in Finance and and Sherry Overhoff, who went over all of technology features. Top notch service from each. The showroom is beautiful, as is the lounge. Best experience ever buying a car. We are loving our new RX 350! More
Other Employees Tagged: Sherry Overhoff, Spencer O’Brien
October 12, 2023
We just purchased a new Lexus RX350 through Nate Hopson at Mungenast Lexus. Our experience was first class from the moment we walked onto the campus. Nate provided very personalized attention to learn wh at Mungenast Lexus. Our experience was first class from the moment we walked onto the campus. Nate provided very personalized attention to learn what we were looking for. He worked with us to select the right vehicle and put a deal together. We highly recommend Nate if you're in the market for a quality vehicle. Bric, Susan and Haylie were also great to work with. More
Other Employees Tagged: Nate Hopson, Bric Flint , Haylie - vehicle introduction - 5 stars
July 07, 2023
Our car buying experience was excellent. Everyone was very professional, informed, and gracious. Nathaniel was the epitome of who a non-overbearing car salesman should be. My wife is very pl Everyone was very professional, informed, and gracious. Nathaniel was the epitome of who a non-overbearing car salesman should be. My wife is very pleased with the purchase and we will recommend Mungenast and Nate to all of our family and friends. More
Other Employees Tagged: Nate Hopson, Bric Flint, Sherry Overhoff
April 30, 2023
Just picked up my new "23 Lexus RX 350 in a beautiful Copper Crest color. The team at Mungenast is superb. I've bought many vehicles here over the years and keep coming back to them. They treat you li Copper Crest color. The team at Mungenast is superb. I've bought many vehicles here over the years and keep coming back to them. They treat you like family...best people in the auto biz. I'd highly recommend them to anyone buying or selling a vehicle. A special thanks to Nate Hopson, Susan Brockmeier, Sherry Overhoff & Rob Miller. You all made the transaction a pleasant one for sure. More
Other Employees Tagged: Nate Hopson, Sherry Overhoff
March 13, 2023
Mungenast Lexus dealership was wonderful! Mike Medlin, our salesman, as well as all of the employees we dealt with, were A friendly, very informative, respectful. Mike, Skylar Rhoads, Susa Mike Medlin, our salesman, as well as all of the employees we dealt with, were A friendly, very informative, respectful. Mike, Skylar Rhoads, Susan Brockmeier, and Brick Flint made this the easiest and most satisfying car buying experience. More
Other Employees Tagged: Bric Flint, Michael Medlin , Skylar Rhoads