"Best Car Purchase Experience"
We recently purchase two new vehicles from Team Toyota at Glen Mills. Our experience with the sales staff, specifically Robert Urban and Jeff Kenny was tremendous. Rob was very personable and had a relaxed approach when dealing with us, this made our buying experience enjoyable.
"Very happy customer "
They provided fair and efficient sales service! After spending days and hours in dealerships I was able to drive home from team Toyota in the exact car I wanted feeling like I got a great deal! Thanks!!!
Everything they tell you at Team Toyota is a lie.
Told me a three year lease would come with three years of Toyota Care...LIE
Told me Toyota Care comes with synthetic oil...LIE
Told me they would send my cosigner a prepaid envelope to send the lease back...LIE
As a result my license plates and registration came after the temps expired
Also was told inspection would be taken care of...LIE
They also gave me the wrong VIN so my insurance was wrong
Would not go back or recommend.
"They worked out a great price on Saturday and we settled..."
They worked out a great price on Saturday and we settled the following Friday giving them only two hours notice. Fantastic service on short notice!!
"I purchased my Rav4 three years ago and at that time was..."
I purchased my Rav4 three years ago and at that time was impressed with the friendliness of Jeff Kenny, the General Sales Manager. I took advantage of Obama's cash for clunkers policy and took a very worn out work van in for trade. Jeff worked me and advised me like a friend. He helped me to get the monthly payment that I could afford. He also recommended that I use the dealership for regular service visits to maintain the health of my vehicle. The quality of the vehicle is not worth mentioning, it's a Toyota! It's great! The most unbelievable thing about the purchase of my vehicle is that I look forward to going there to have it serviced. Mike Stover in the service department provides good service not only on the phone while making the appointments, but gives personal service while I'm there. Not like other greaseball car service men that I have had in the past. He may recommend some preventative maintenance but doesn't get pushy or give me dooms day scenarios if I pass on his recommendations. I trust him. This is just the tip of the iceberg for this dealership. When you take car in for service I recommend waiting while it is serviced. They have Saturday hours, A spacious TV room, a place for kids to play, and free internet. Did I mention the free coffee machine and donuts!
Other Employees Tagged:
Mike Stover, Jeff Kenny
"This place is the best. I didn't feel taken advantage of..."
This place is the best. I didn't feel taken advantage of because of being a woman buying her car alone. Other places treated me like an idiot. Carousel Toyota treated me with respect.
Other Employees Tagged: