Jeff Miller | Page 3

Jeff Miller is one of the best service advisors I have dealt with through many various manufacturing brands in the last 40 years. He is very knowledgeable, honest, and efficient, along with excelling at dealt with through many various manufacturing brands in the last 40 years. He is very knowledgeable, honest, and efficient, along with excelling at customer service. I trust him and Metro Lexus to service my Lexus, and keep it dependable for me. More

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Great customer service. Very helpful and explained everything in good detail.I would definitely take my car here again! Very helpful and explained everything in good detail.I would definitely take my car here again! More

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I have leased 3 Lexus RX350 vehicles from the Lexus dealership on Brookpark in Cleveland. It was a wonderful experience each time. Worked with Terry Ramey today and she explained all my options to m dealership on Brookpark in Cleveland. It was a wonderful experience each time. Worked with Terry Ramey today and she explained all my options to me. She spent a lot of time helping me reach a decision that was best for me. She is a valued member of your team. More

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Great! Service staff is Informative & they do a great job of making everything run smooth during my stay. I would recommend them to you..... Service staff is Informative & they do a great job of making everything run smooth during my stay. I would recommend them to you..... More

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Great! Service staff is Informative, thorough, timely and professional. Will certainly return when in need. Service staff is Informative, thorough, timely and professional. Will certainly return when in need. More

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The dealership is comprised of professionals who show respect to their customers. We were treated as consumers whose time is valuable and who had expert knowledge of the product in question since we wer respect to their customers. We were treated as consumers whose time is valuable and who had expert knowledge of the product in question since we were repeat customers. The environment/waiting area was comfortable and the amenities were not lacking. More

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The dealership has a nice group of people working there. From the service department to the sales department to the finance department. Terry in Sales, Sarah in Finance and Jeff in Service were all very hel From the service department to the sales department to the finance department. Terry in Sales, Sarah in Finance and Jeff in Service were all very helpful. More

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Overall good experience. Multiple changes in vehicle pricing caused confusion between me and the sales consultant resulting in my walking away from the purchase. Eventually Multiple changes in vehicle pricing caused confusion between me and the sales consultant resulting in my walking away from the purchase. Eventually a manager contacted me by phone and honored the price I had found online allowing me to purchase it at a lower price. I found a few issues with the vehicle when I returned home after purchase. Service department rectified all issues free of charge. They did a great job! More

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The dealership is in excellent condition. The people are very friendly. We had excellent service. The people are very friendly. We had excellent service. More

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Metro Lexus went out of their way to make sure my experience was absolutely stellar. Angelique was more than a person selling a car, she was completely honest, understanding and professional. The bes experience was absolutely stellar. Angelique was more than a person selling a car, she was completely honest, understanding and professional. The best experience to date, and looking forward to purchasing multiple vehicles from this establishment. 🙂 More

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