Jeff Miller
Jeff Miller at Metro Lexus
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Jeff Miller | Page 9

Service Advisor

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
114 Reviews

I graduated from Cleveland State University with a Bachelor’s degree in Communications with emphasis in Public Relations and Marketing. I have been in the automotive industry for 19 years. I was with Mercedes Benz 13 years. I have been with Metro Lexus 2.5 years.

5.0

114 Reviews

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114 Reviews of Jeff Miller

October 27, 2021

Dealership Rating
Employee Rating

Jeff Miller as usual is excellent. Attentive to detail and proactive in his communication while while explaining in simple terms the work that was done and may be needed in the future. A trust worthy Lexu More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2021

Metro Lexus responded

We're delighted to hear that Jeff has made such a fantastic impression on you! Thank you for taking a moment to reflect on your experience - the entire Metro Lexus team appreciates the support. Take care!

September 28, 2021

Dealership Rating
Employee Rating

Excellent team work! Kevin in the Sales Department is courteous as well as prompt in responding to any questions I had. More

by me
Recommend Dealer
Yes

Other Employees Tagged: Kevin McGuire

Sep 29, 2021

Metro Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Kevin and the Metro Lexus team. Congrats on your new vehicle, and we hope to see you back for your first oil change!

September 21, 2021

Dealership Rating
Employee Rating

Excellent facilities but more importantly superior personal. I was treated promptly and courteously by everyone I dealt with. Your dealership has first class people from sales and support to your serv More

by MFELBERBW
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Abed Darwish, Josh Jancha , Skylar Lippiatt

Sep 21, 2021

Metro Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful and friendly purchase experience working with the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

September 01, 2021

Dealership Rating
Employee Rating

The sales rep was fantastic and the entire process went great. Even the vp greeted us and made us feel welcome. Delivery was a fantastic More

by Careysmiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marisa Bekoscke , Bosko Golubovic

Sep 01, 2021

Metro Lexus responded

We are so happy to hear the Metro Lexus team could deliver this level of service. Thank you for your support and we hope you enjoy your new ride. Take care!

August 27, 2021

Dealership Rating
Employee Rating

This Lexus dealership should give a training session to other dealerships. They understand the importance of the customer experience! I would highly recommend both sales, support and service at Metro Lexu More

by Ann Marie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sustersic, Tori Grinzinger , Denae Jones, Skylar Lippiatt

Aug 27, 2021

Metro Lexus responded

Feedback from our valued guests truly makes our day! Thank you for giving the Metro Lexus staff such a special shoutout. We will be sure to pass along your thanks to everyone. We appreciate your support, Ann, and hope to see you again next time!

August 22, 2021

Dealership Rating
Employee Rating

Just had my ES 350 serviced at Metro Lexus. Jeff Miller took care of getting me in and out efficiently, with a loaner ready upon my arrival. Jeff explained all the services to be done and worked with me to More

by juezvillanueva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Metro Lexus responded

We're so glad we made your recent service experience a great one. Thank you for trusting the Metro Lexus team with the care of your Lexus ES 350 - we hope to have the pleasure of working with you again down the road!

Aug 23, 2021

juezvillanueva responded

Thanks again.

June 30, 2021

Dealership Rating
Employee Rating

We have dealt with Kevin and metro Lexus for many years and cars Kevin always treats us with respect and honesty Kevin is the best More

by Kappy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Marisa Bekoscke, David Weaver, Cordis Bunch , Kevin McGuire, Meagan Muniz

Jul 01, 2021

Metro Lexus responded

We appreciate the kind feedback! Hearing that Kevin went the extra mile to assist with your purchase made our day. Drive safely, and we hope to see you back at Metro Lexus down the road!

June 24, 2021

Dealership Rating
Employee Rating

Christian is great to work with! He is very knowledgeable and helpful! We love our new car! More

by Brandon S
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Miller , Denae Jones

Jun 24, 2021

Metro Lexus responded

Brandon - Thank you for the great review! We are thrilled to hear that you had such a successful time working with Christian. Drive safely in your new vehicle, and we hope to see you back next time! - The Metro Lexus team

June 24, 2021

Dealership Rating
Employee Rating

Our sales process was amazing here at Metro Lexus. I was referred to Christian Miller through the service department. My wife’s lease was coming to an end which we had previously purchased it from Classic. More

by masellk3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Christian Miller

Jun 24, 2021

Metro Lexus responded

Thank you for taking the time to leave us a review! We are proud that we earned your business here at Metro Lexus, and we will certainly let Christian and Dave know that you appreciate their help. We hope that you and your wife continue to enjoy the Lexus RX 350!

June 18, 2021

Dealership Rating
Employee Rating

Bob is a terrific salesman to work with. He meets our needs and make sure we are a happy customer. He is very knowledgeable and helpful in finding the best car for us. More

by Palagyi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patty Reeves, Tom Brennan, David Weaver , Bosko Golubovic, Desiree Payne

Jun 18, 2021

Metro Lexus responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received working with Bob. It makes our day to know our staff makes sure our guests go home in vehicles they love. Enjoy the new ride and thanks for visiting Metro Lexus!

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