Meet Jeff, a seasoned Automotive professional with over three decades of experience in the automotive industry. With a career spanning such a significant period, Jeff has witnessed the evolution of the automotive landscape firsthand, adapting and thriving in an ever-changing market. But Jeff's story extends far beyond the showroom floor. Having weathered personal storms, including the loss of a beloved wife to cancer, Jeff has emerged not only as a resilient professional but also as a committed fundraiser for cancer research. Driven by a deep sense of purpose, Jeff channels personal tragedy into meaningful action, tirelessly advocating for advancements in cancer treatment and support for affected families. However, Jeff’s dedication doesn’t stop there. As an advocate for children, Jeff recognizes the importance of nurturing and empowering the next generation. Whether through mentorship programs or community initiatives, he works tirelessly to create opportunities for others.
Read moreDealership Experience
7 yrs, 2 mos
Industry Experience
30 yrs, 5 mos
176 Reviews
Write a Review176 Reviews of Jeff Sustersic
December 31, 2023
Our experience with Tori and Metro Lexus was excellent! We would highly recommend them to anyone looking for a new car! We would highly recommend them to anyone looking for a new car! More
Other Employees Tagged: David Weaver, Tori Neiderer
December 31, 2023
Tori went above and beyond to help both my husband and I find the perfect Lexus for each of us.She was so fabulous with her interactions with my husband's purchase over the summer, that I went to her as wel find the perfect Lexus for each of us.She was so fabulous with her interactions with my husband's purchase over the summer, that I went to her as well when I was ready to trade in my Audi. She welcomed me back to the Lexus family and patiently kept looking for a slightly used RX350L that had everything that I wanted. She called me when the perfect car came in, and I trusted her so much, that I bought it sight unseen based on her opinions of the car. I couldn't be happier with Tori and the entire sales team at Metro Lexus! More
Other Employees Tagged: Tori Neiderer , Eric Kibort
December 11, 2023
Great people here at Metro Lexus. Simon and the sales leadership team were fantastic. Truly enjoyed the process and they made me feel at home. In addition, I've been working with J Simon and the sales leadership team were fantastic. Truly enjoyed the process and they made me feel at home. In addition, I've been working with Jeff in Service for a few years now and he has been amazing. Knows my vehicles and is always willing to answer my call with questions I have. More
Other Employees Tagged: Michael Gleydura, Jeff Miller, Simon Kucharewicz
December 05, 2023
It was a pleasure dealing with Tori. She had great communication and responses throughout our process and a can-do attitude and determination to break through any hurdles with a sense of She had great communication and responses throughout our process and a can-do attitude and determination to break through any hurdles with a sense of humor. She made our buying experience at Metro Lexus a positive one! More
Other Employees Tagged: Tori Neiderer, Jannelle Giacomo
November 18, 2023
October 18, 2023
Great people. .Great service..Great cars This was my fourth purchase from Metro Lexus brookpark rd. Cleveland .Great service..Great cars This was my fourth purchase from Metro Lexus brookpark rd. Cleveland More
Other Employees Tagged: Michael Gleydura, David Weaver, Jeff Miller
September 27, 2023
I bought a new LX 600. It was beautiful. I have a tough schedule to work with, everyone was super kind and helping. Definitely recommend this dealer & Terry provided the ex It was beautiful. I have a tough schedule to work with, everyone was super kind and helping. Definitely recommend this dealer & Terry provided the experience that I was looking for. Grateful she was my representative! More
Other Employees Tagged: Terry Ramey, David Weaver
August 30, 2023
I had an exceptional experience at the Metro Lexus with Ryan. He displayed an impressive knowledge of the vehicles, answering all my questions and helping me find the perfect model. His professionalism and Ryan. He displayed an impressive knowledge of the vehicles, answering all my questions and helping me find the perfect model. His professionalism and friendly demeanor made the entire purchase process smooth and enjoyable. I felt valued as a customer, and his attention to detail ensured that every aspect of the purchase was handled seamlessly. I'm thrilled with my new GX 460 and the outstanding service I received. A five-star rating is well-deserved for this skilled and attentive salesman! More
Other Employees Tagged: Michael Gleydura, David Weaver, Ryan Yee
July 25, 2023
Lori Frank was quite helpful and detail oriented. She worked with us throughout an unanticipated hic-up, prior to the delivery of our car. She and the entire management staff, top to bottom, made s She worked with us throughout an unanticipated hic-up, prior to the delivery of our car. She and the entire management staff, top to bottom, made sure that we were ultimately pleased, during the entire process, which may have been quite trying for them, as I am meticulous by nature. Both my wife & I have never experienced, in any other car dealership being treated in such a positive manner, always feeling "special" and "appreciated" as a customer. Nothing but praise for all involved in our purchase of a Lexus! More
Other Employees Tagged: Tom Brennan, David Weaver , Lori Frank
July 02, 2023
Just leased a 2023 IS 300 AWD. I have known and worked with the management, sales, and service team, not only as a customer but as part of this team in the past. Knowing what went I have known and worked with the management, sales, and service team, not only as a customer but as part of this team in the past. Knowing what went on behind the scenes truly showed the class, integrity, and above all honesty of this team. This is why I do not hesitate to contact them first when looking for a vehicle. Peter, Jeff, Dan, David and Terry, Thank you! More
Other Employees Tagged: Terry Ramey, Peter Mapp, David Weaver