Capital Ford
Raleigh, NC
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1,502 Reviews of Capital Ford
I was pleased with my experience with the dealership. The salesperson was friendly and knowledgeable. He offered me several options to consider and was never pushy. The salesperson was friendly and knowledgeable. He offered me several options to consider and was never pushy. More
We really appreciated, the service we received, purchasing our Ford Focus!! Alonzo, the sales rep, was so nice, very helpful, and knowledgeable!! In the credit dept., Zackary, was patient and will purchasing our Ford Focus!! Alonzo, the sales rep, was so nice, very helpful, and knowledgeable!! In the credit dept., Zackary, was patient and willing, to answer all our questions, until we were satisfied, and told us we, could call him anytime!! Lisa Bolton, the head, of the credit dept. helped us immensely!! We are so glad, that we dealt, with Capital Ford!! Thanks, to everyone!! More
Tim was very knowledgeable about my vehicle choice. He was able to get me in a new truck versus the used one I had planned to purchase. I am very pleased with my purchasing of a new F250 He was able to get me in a new truck versus the used one I had planned to purchase. I am very pleased with my purchasing of a new F250 More
I never had a bad experience since I have been using this dealership for over 20 years. The service is great. The dealership itself has grown and offers many services. They are not stagnant using thrme the dealership for over 20 years. The service is great. The dealership itself has grown and offers many services. They are not stagnant using thrme the same model as used in thr past. All I can say is keep up the good work! More
Service exceeded expectations! Time was prompt, follow up on time. Everything was great with this store Time was prompt, follow up on time. Everything was great with this store More
Capital Ford is Excellent and will Always be the dealer where I buy my future Ford Explorers. Will is AN Excellent employee and Always treats all customers EXCELLENT!! where I buy my future Ford Explorers. Will is AN Excellent employee and Always treats all customers EXCELLENT!! More
The customer service was fantastic. The process was relatively quick for what it is. Everyone was nice. But the knowledge of the car was lacking. I feel like salesman should know the ca The process was relatively quick for what it is. Everyone was nice. But the knowledge of the car was lacking. I feel like salesman should know the car he is selling. I didn’t get any real answers to any of my questions. Second, the detailing of the car was not noticeable. I’m not sure what their process is but there was dried dark corn syrup splattered randomly throughout the interior and it had not been vacuumed. If it had, it was thorough. Lastly, the screws used to put plate on were not correct. The tips were sharp instead of blunt. So I now have a dent/slight puncture from both screws used. Like I said, the customer service was good and the people were nice. But it’s the details that matter. More