Jeffrey Krasner | Page 10

Outstanding Sales Associate and Dealership I begin my review with Jimmy "The Whiz Kid" Eldean. An outstanding individual who is bright, knowledgeable, articulate and caring whose motto " We wil I begin my review with Jimmy "The Whiz Kid" Eldean. An outstanding individual who is bright, knowledgeable, articulate and caring whose motto " We will make it happen"reflects his philosophy and attitude.attitude. toward the customer. This is my third time out if the box with Jimmy and the experience in working with him has just been delightful. Additionally, kudos to Daniel Bortolussi the manager for running an outstanding dealership. He has never failed to stop by and say hello when I am there for service or the leasing of a new vehicle. I would be remiss If I did not mention Shawn Merrick who completed the transaction smoothly and efficiently in rapid time. A real professional. Of course I stopped by to say hello to Jeff Krasner who runs a wonderful service department and I already have my six month service booked with Alyssa Barile. In the final analysis dealing with the Chambers organization is like dealing with family. It is truly a wonderful experience. More

Helpful 0

Report | Print

Smart buyers by from herb chambers I have purchased 3 new trucks from Herb Chambers Toyota/Scion of Auburn and I can honestly say I have never had a easier purchase of a new vehicle. In I have purchased 3 new trucks from Herb Chambers Toyota/Scion of Auburn and I can honestly say I have never had a easier purchase of a new vehicle. In addition my 2 daughters have leased 3 new vehicles with the same, outstaning level of customer satisfaction. I worked with salesman Anthony Murgo and he was extremely courteous, and answered all our questions in detail. He made the selection and purchase process fun and easy. He is a true professional and I highly recommend him. In addition the tone of the dealership is set at the top by General Manager Dan Bartolussi. I can't say enough good things about the customer service and they make every effort to get you the best possible price, with no exception. It doesn't stop in sales either, Jeff Krasner service manager has the same exacting standards, "please the customer" I can honestly say my entire family is now committed to Herb Chambers Toyota of Auburn for all of our vehicle needs. Respectfully Andy Borraccino More

Helpful 0

Report | Print

Best all around, thank you Mark Hoenig and Jeff Krasner I just took possession of my 2nd Avalon from Herb Chambers working with Jeff Krasner and Marque Hoenig. They certainly know how to run a business and I just took possession of my 2nd Avalon from Herb Chambers working with Jeff Krasner and Marque Hoenig. They certainly know how to run a business and get the job done with the customer top of mind. They also service our 2006 Avalon and have is humming like it is brand new, and my husband's Jeep Grand Cherokee. There is no reason to ever venture elsewhere. No hassle deals or trying o get you to do extra repair work, straight forward the whole way. Excited to hear that they are expanding the service area that Jeff Krasner leads. They are so good that they need to expand for customers know it is the place to go no matter how far away, and we are 30 minutes from there! Just Great! More

Helpful 1

Report | Print

Did not stand behind a Toyota Product 2015 Toyota Highlander XLE 4,500 mi. Blue tooth has failed and dealer and MFC. say its my problem. After 12 service calls and visits. ?? 2015 Toyota Highlander XLE 4,500 mi. Blue tooth has failed and dealer and MFC. say its my problem. After 12 service calls and visits. ?? More

Helpful 1

Report | Print

Very satisfied We have had a wonderful experience with sales and service. We have purchased 2 vehicles through sales person Marque Hoenig and highly recommend him. We have had a wonderful experience with sales and service. We have purchased 2 vehicles through sales person Marque Hoenig and highly recommend him. Service has been excellent as well. More

Helpful 0

Report | Print

Toyota Repair My family has purchased over the years 5 + cars from Herb Chambers Toyota ( Auburn,Ma.) Ive also referred many of my friends to purchase Toyota from y My family has purchased over the years 5 + cars from Herb Chambers Toyota ( Auburn,Ma.) Ive also referred many of my friends to purchase Toyota from you. I just had a situation with a Toyota Highlander that I purchased. They as a team went above and beyond my expectations To help my family out. Mr Eldean new I currently lost my job which moved out of state. They did a great job Fixing my vehicle. With Xmas around the corner this was a financial obstacle we couldn't afford. thank you to the team that made the repair happen. sincerely yours Edward Maryyanek More

Helpful 0

Report | Print

Great Experience Everyone that I came into contact at Herb Chambers Toyota was very professional and courteous. They all extended themselves and went out of their wa Everyone that I came into contact at Herb Chambers Toyota was very professional and courteous. They all extended themselves and went out of their way to make my experience a pleasure. More

Helpful 0

Report | Print

Exceptional Service We have a 2012 Highlander and there were some minor issues with the Compass and Bluetooth. I got in touch with the sales manager, Jeff, to discuss th We have a 2012 Highlander and there were some minor issues with the Compass and Bluetooth. I got in touch with the sales manager, Jeff, to discuss the issues via email. Unbeknownst to me, Jeff was on vacation but still coordinated my service appointment with Doug back at the office. Doug had us come in the very next morning to fix the issues himself. We feel very lucky to have worked with Jeff and Doug. These guys are truly professionals and are highly customer-focused. They went way above and beyond our expectations. I do not normally write reviews, but when you have service this great, I have to share. I will certainly buy my next truck at Herb Chambers Toyota of Auburn thanks to them. More

Helpful 0

Report | Print

11 year customer of this dealership I have been an 11 year customer of this dealership. They have always gone overboard to give me a quality experience whether working with sales or serv I have been an 11 year customer of this dealership. They have always gone overboard to give me a quality experience whether working with sales or service. This is the second car I have bought from Monte. Both Monte and Mike made the deal happen for me with 0 hype and 0 runaround. Other salesmen were very quick to help out at ALL times through the entire experience. A fine and cohesive team indeed! And a special thanks to the service team and director Jeff Krasner who have always delivered servic levels WAY above and beyond my expectations. This si a quality organization across all levels. More

Helpful 0

Report | Print

Excellent Service Experiences I have been using Herb Chambers Toyota to service my Saturn for several years. I have been in for everything from routine oil changes and tire rotati I have been using Herb Chambers Toyota to service my Saturn for several years. I have been in for everything from routine oil changes and tire rotations to new tires and brakes. Each time I have visited the service I have received has been top quality, competitively priced and performed with the the time frame that was promised. I'd highly recommend the service department. More

Helpful 0

Report | Print