Jeffrey Krasner | Page 3
Service Director
Herb Chambers Toyota of Auburn
809 Washington St
Auburn, MA 01501
103 Reviews
Write a Review103 Reviews of Jeffrey Krasner
December 29, 2022
All aspects of toyota of auburn are excellent. I leased my car from this dealership with great confidence in getting a great price. It doesn't stop there. I only take my car for maintenance and I leased my car from this dealership with great confidence in getting a great price. It doesn't stop there. I only take my car for maintenance and repairs here as well. It is a little out of the way, but well worth it. From being greeted by Matt, always great catching up with him. To how Kevin and the rest of the crew handles getting information to uou about what is happening or what needs to happen. The man at the top, Jeff, keeps the service area moving, clean, and professional. My maintenance service was really quick today, maybe 30 minutes. That is from drop off to in the car driving away. I appreciate the thoughtfulness of the entire group with considering weather and allowing me to not leave the building to get in my car to drive away, really top service. Thank you all. More
Other Employees Tagged: Daniel Bortolussi, Alyssa Moran, James Banach, Dat (Brian) Le , Cameron Irvine, Matt, Kevin
November 18, 2022
The service provided was fantastic. Drove into the service bay using their automatic door system, was immediately greeted by a very friendly representative who explained I didn’t have Drove into the service bay using their automatic door system, was immediately greeted by a very friendly representative who explained I didn’t have to wait, and no appointment would be necessary for my 10,000 miles oil change and service. Thank you for a great experience! More
Other Employees Tagged: Alyssa Moran, James Banach, Dat (Brian) Le , Cameron Irvine
November 15, 2022
They are so polite courteous and kind and they get you exactly what you're looking for exactly what you're looking for More
Other Employees Tagged: Alyssa Moran, James Banach, Dat (Brian) Le , Cameron Irvine
October 10, 2022
Once again, after 20 plus years Herb Chambers Toyota Auburn (Jeffrey Krasner) never disappoints! Exceptional customer service, knowledge, and professionalism. Would not go anywhere else! Auburn (Jeffrey Krasner) never disappoints! Exceptional customer service, knowledge, and professionalism. Would not go anywhere else! More
Other Employees Tagged: Alyssa Moran
September 27, 2022
Professional, communicative, friendly! It was great service at this dealership! I would highly recommend! Herb Chambers Toyota of Auburn! Alex was great to work with! It was great service at this dealership! I would highly recommend! Herb Chambers Toyota of Auburn! Alex was great to work with! More
Other Employees Tagged: Daniel Bortolussi, Alex Montes
September 07, 2022
Herb Chambers of Auburn has always treated me very fairly and respectfully. I've dealt with salesmen, service dept. and service manager and have been extremely pleased with everyone. I would highly recomme and respectfully. I've dealt with salesmen, service dept. and service manager and have been extremely pleased with everyone. I would highly recommend Herb Chambers of Auburn ! More
July 28, 2022
The service takes too long and way over priced. The service manager is a real a**. The advisors are generally helpful but the manager brings the entire dealership down. The service manager is a real a**. The advisors are generally helpful but the manager brings the entire dealership down. More
Other Employees Tagged: Alyssa Moran, Dat (Brian) Le
July 14, 2022
Cam did not handle my issue. I had to go to his boss to get help. He didn’t return my phone calls. He left me hanging for 6 weeks I had to go to his boss to get help. He didn’t return my phone calls. He left me hanging for 6 weeks More
Other Employees Tagged: Cameron Irvine
June 04, 2022
Service replaced caliper that ended up being faulty. Brought it back and they claim caliper is working fine, however it is not. I asked repeatedly for them to explain to me their logic in determining Brought it back and they claim caliper is working fine, however it is not. I asked repeatedly for them to explain to me their logic in determining that the caliper is working properly and they couldn’t, caliper is not functioning properly and they refuse to show me. Service did not drive the vehicle to test it and claimed there was no issue I “just needed brakes”. Bringing it back to our regular mechanic to fix their mistake as we had brakes done recently. Nothing but problems with this dealership. Avoid if you can More
Other Employees Tagged: Alyssa Moran, Dat (Brian) Le