Jeffrey Krasner
Jeffrey Krasner at Herb Chambers Toyota of Auburn

Jeffrey Krasner | Page 3

Service Director

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

4.6
103 Reviews
4.6

103 Reviews

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103 Reviews of Jeffrey Krasner

December 29, 2022

Dealership Rating
Employee Rating

All aspects of toyota of auburn are excellent. I leased my car from this dealership with great confidence in getting a great price. It doesn't stop there. I only take my car for maintenance and More

by Ellismar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Bortolussi, Alyssa Moran, James Banach, Dat (Brian) Le , Cameron Irvine, Matt, Kevin

Jan 03, 2023

Herb Chambers Toyota of Auburn responded

Thank you for trusting Herb Chambers Toyota of Auburn with your automotive needs! Matt, Kevin, Jeff & the rest of the team are grateful for your support and look forward to seeing you next time. Take care!

December 20, 2022

Dealership Rating
Employee Rating

Went there yesterday and met the nicest and most knowledgeable person ever. I will definitely go back and highly recommend Jeff Krasner. More

by levins.carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2022

Herb Chambers Toyota of Auburn responded

Thank you for the kind review! Jeff & the team appreciate your support and look forward to seeing you again next time here at Herb Chambers Toyota of Auburn!

November 18, 2022

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Employee Rating

The service provided was fantastic. Drove into the service bay using their automatic door system, was immediately greeted by a very friendly representative who explained I didn’t have More

by kendall.russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran, James Banach, Dat (Brian) Le , Cameron Irvine

Nov 18, 2022

Herb Chambers Toyota of Auburn responded

Thank you for your review, Kendall! We're honored that our team provided you with an excellent service appointment! We look forward to seeing you next time at Herb Chambers Toyota of Auburn!

November 15, 2022

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They are so polite courteous and kind and they get you exactly what you're looking for More

by Kelliperrera29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran, James Banach, Dat (Brian) Le , Cameron Irvine

Nov 16, 2022

Herb Chambers Toyota of Auburn responded

Thank you for sharing this wonderful feedback! It's our privilege to serve you and we look forward to doing so again in the future. Take care! - The Herb Chambers Toyota of Auburn Team

October 10, 2022

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Employee Rating

Once again, after 20 plus years Herb Chambers Toyota Auburn (Jeffrey Krasner) never disappoints! Exceptional customer service, knowledge, and professionalism. Would not go anywhere else! More

by kathie0212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran

Oct 11, 2022

Herb Chambers Toyota of Auburn responded

Thanks for the five stars, Kathie! We're glad to hear that Jeffrey could assist you during your visit with us here at Herb Chambers Toyota of Auburn. We hope to see you back!

September 27, 2022

Dealership Rating
Employee Rating

Professional, communicative, friendly! It was great service at this dealership! I would highly recommend! Herb Chambers Toyota of Auburn! Alex was great to work with! More

by Kborraccino
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Bortolussi, Alex Montes

Sep 29, 2022

Herb Chambers Toyota of Auburn responded

Alex really is a great person to work with, and we're glad you got the opportunity to do so! Thank you for taking the time to leave Herb Chambers Toyota of Auburn this awesome five-star review!

September 07, 2022

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Employee Rating

Herb Chambers of Auburn has always treated me very fairly and respectfully. I've dealt with salesmen, service dept. and service manager and have been extremely pleased with everyone. I would highly recomme More

by atkocius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2022

Herb Chambers Toyota of Auburn responded

Thanks for the five stars! We're honored to hear that your visit with us here at Herb Chambers Toyota of Auburn was such a positive one. We hope to see you back!

July 28, 2022

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Employee Rating

The service takes too long and way over priced. The service manager is a real a**. The advisors are generally helpful but the manager brings the entire dealership down. More

by Alex D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alyssa Moran, Dat (Brian) Le

Aug 01, 2022

Herb Chambers Toyota of Auburn responded

Thank you for reaching out, Alex. I appreciate you taking the time to share this feedback and will make sure it gets addressed with the appropriate members of our team. If you have any additional questions or concerns, please feel free to contact me directly. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

July 14, 2022

Dealership Rating
Employee Rating

Cam did not handle my issue. I had to go to his boss to get help. He didn’t return my phone calls. He left me hanging for 6 weeks More

by None
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Cameron Irvine

Jul 20, 2022

Herb Chambers Toyota of Auburn responded

We regret that you weren't satisfied with your car and appreciate you leaving us this honest feedback. We encourage you to reach out if you have any additional feedback to share with us so we can help improve your experience. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

June 04, 2022

Dealership Rating
Employee Rating

Service replaced caliper that ended up being faulty. Brought it back and they claim caliper is working fine, however it is not. I asked repeatedly for them to explain to me their logic in determining More

by Bassett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alyssa Moran, Dat (Brian) Le

Jun 08, 2022

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this feedback. I'm sorry to hear you're not satisfied with the service provided by our team and will make sure the situation gets looked into in greater detail. If you'd like to speak with us further, please feel free to contact me directly. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

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