Jen Fossey
Jen Fossey at Rudy Luther Toyota
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Jen Fossey

Sales Consultant

Rudy Luther Toyota

8805 Wayzata Boulevard
Golden Valley, MN 55426

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4.8
51 Reviews

Languages Spoken

English English

Vietnamese Vietnamese

4.8

51 Reviews

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51 Reviews of Jen Fossey

November 29, 2023

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Employee Rating

I am enjoying my new RAV4 Limited. There are many upgrades from my previous RAV and Toyota has done a great job with the integrations. The upgraded radio package is definitely addi More

by Mnkazoo
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Dec 15, 2023

Rudy Luther Toyota responded

Thank you for providing such a detailed review. We are delighted to hear that you are pleased with your recent upgrade to the RAV4 Limited, which indeed comes equipped with a wide array of features that many desire. It brings us great satisfaction to know that your experience with our sales team was positive. Congratulations on your new vehicle purchase, and we look forward to the opportunity to serve you again in the future.

November 27, 2023

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I am enjoying my new RAV4 Limited. There are many upgrades from my previous RAV and Toyota has done a great job with the integrations. The upgraded radio package is definitely addin More

by Mnkazoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2023

Rudy Luther Toyota responded

Thank you for providing such a detailed review. We are delighted to hear that you are pleased with your recent upgrade to the RAV4 Limited, which indeed comes equipped with a wide array of features that many desire. It brings us great satisfaction to know that your experience with our sales team was positive. Congratulations on your new vehicle purchase, and we look forward to the opportunity to serve you again in the future.

September 25, 2023

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Waiting time for my new Prius was frustrating, but not under the dealership’s control. Our salesperson, Jen Fossey, was terrific! She continued to communicate with us throughout the process and was very e More

by sidandbrian
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

July 12, 2023

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Dan and Jen were very patient and thorough as I traded in a 2020 Camry for a model they both recommended , a Crown Hybrid . I am enjoying their recommendation . More

by gohagan
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Dan Thai, Josh Hartigan

Jul 13, 2023

Rudy Luther Toyota responded

Hello! Thank you so much for your amazing review. We are so happy to learn you are loving your new Crown! Dan and Jen are the dream team, and we're happy that they were able to assist you. Have a great day!

June 22, 2023

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Everything is top notch: mechanical service, customer service, supply of loaner vehicle…all very good. Thank you, Rudy Luther Toyota. xxxxxxto Jen Fossey who kept us through the year-long wait for our hy More

by Bouchards
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Terry Johnson, Josh Hartigan

Jun 28, 2023

Rudy Luther Toyota responded

Thank you so much for your kind words and positive feedback. While we understand the wait time for many new Toyota models can be very long, we are always here to assist our customers any way we can. We very much appreciate your patience and your business and we will be sure to pass along your review to Jen as well. Congratulations on your new Rav4 Hybrid and we hope to see you in again for your first oil change!

April 08, 2023

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O rating called to check on availability of vehicle was told they would not sell to me because I had a Iowa phone number they only sell to Minnesota and Wisconsin More

by repting
Sales Price Transparency
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Purchase Time
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Recommend Dealer
No
Apr 12, 2023

Rudy Luther Toyota responded

Hi there, we totally understand your frustration and know how tough it is for many customers trying to find vehicles in this market. With the current shortages (and many vehicles still taking several months to fulfill demand), we are trying to focus on our local customers to ensure they have vehicles available to them. Since Wisconsin's border is only 30 minutes from the Twin Cities, we've decided as a store to allow these customers to purchase from us as well. Should production increase enough, we may revise our policy - Iowa would likely be one of the next states that we would work with. We would like to politely ask you to revise your review to untag any employees. We would hate for this to damage their reputation on DealerRater. Thank you in advance.

March 18, 2023

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A successful business hires good employees who provide excellent customer service. Rudy Luther Toyota at Golden Valley is lucky to have sales person like Jen Fossey. She has helped us in purchasing Toyota More

by andrewyusong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2023

Rudy Luther Toyota responded

Jen is such a rockstar, isn't she?! We are so lucky to have her here as part of the RLT fam. We are thrilled to know you had an excellent experience with our team and that we could get you into the right vehicle. We just know you will love your Rav4 for many years and adventures to come. Let us know if you need anything in the future!

January 19, 2023

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Jen was great! She was very helpful and seemed to care about me and my final decision More

by Elihenderson99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2023

Rudy Luther Toyota responded

Thank you for leaving us a review, Eli! Jen is the best, isn't she? We're so happy to have been able to help you get the perfect vehicle. :) Come see us again in the future!

November 24, 2022

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Didn't take long to get vehicle i wanted. Sales staff amazingly friendly willing to inform about any questions. Facility is probably the nicest I've ever been in. Makes one not want to leave More

by R.abbas38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Li

Nov 25, 2022

Rudy Luther Toyota responded

We're so happy to learn that you didn't have to wait too long to get your vehicle and that you had such an amazing experience with our team. Let us know if you need anything and congratulations on your purchase!

October 30, 2022

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Employee Rating

Appreciate the follow thru both in email and text messages, and for adjusting tire pressure to match what the factory specifications call for. Thank you. More

by Mnkazoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nick Laakkonen

Nov 03, 2022

Rudy Luther Toyota responded

It's our pleasure! We're happy to have been able to assist you with your recent visit. Come see us again!

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