Jenel Braley | Page 3

I’ve never been so excited to write a review before (I don’t do it very often) - my dad and I have been searching for the perfect Jeep Cherokee for me for about a month and a half, and the one’s I’ve foun don’t do it very often) - my dad and I have been searching for the perfect Jeep Cherokee for me for about a month and a half, and the one’s I’ve found had either sold immediately, had cosmetic defects, etc… I found Elmwood through Cars.com, and I made an inquiry immediately on one of their 2019 Jeep Cherokee Limited’s - one of their representatives (Jenel, specifically) called maybe 5 minutes after I had put in a request to see the car - and booked an appt for Saturday. It was a few days before my appt, and my dad and I had visited a few other dealerships to shop around at other dealerships that had made endless promises to us, and we ended up getting screwed elsewhere. Finally, I decided to call Elmwood to see if I could come that same day we had been shopping around, and they immediately said come on down! I was so excited because this Jeep had everything and more that I could ever dream of for a car. My dad and I were pleasantly greeted by Matt S and he took care of us from there on out. My dad is extraordinarily protective and will do just about anything to get his daughters/sons a good deal that he believes in and feels confident in. Matt was knowledgeable about every question or concern that we had, and made us feel more than confident that he could get us something that would work for our needs. The service that he provided was absolutely exceptional. We buy cars almost yearly and after leaving we couldn’t believe we hadn’t found this place sooner. Vinny also, an absolute pleasure to work. Him and my dad were joking around and having fun, and he had treated me as if I was his own - keeping my best interest at the top of his priorities while working with me. Car dealerships typically aren’t considered friendly or fun environments most of the time, and Elmwood provided just that service - that we’ve never experienced before. I was able to take the car home the next day. I typically have to end up waiting a week at other dealerships. Overall, Unbelievable service and I truly cannot wait for other family members & my friends to go check them out for their next car purchase! More

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Always so helpful and accommodating while never too much sales pressure. Car buying process is fully smooth and easy. Been buying amd leasing vehicles from Elmwood for 12 years and always consistent. My mos sales pressure. Car buying process is fully smooth and easy. Been buying amd leasing vehicles from Elmwood for 12 years and always consistent. My most recent experience getting my new Grand Cherokee 4xE with Matt was better than ever. More

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Ronald was great salesman! "definitely recommend to any one in need of purchasing a car "definitely recommend to any one in need of purchasing a car More

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The show room is new and well designed and the sales team is excellent. They have a great selection of new and used vehicles. is excellent. They have a great selection of new and used vehicles. More

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Great experience overall, Ronald was great, and Jenel was very responsive, Vinny and Mark were straight forward and honest, it made making this purchase very easy, I would highly recommend this dealership, l very responsive, Vinny and Mark were straight forward and honest, it made making this purchase very easy, I would highly recommend this dealership, low pressure, great response time, and fair pricing. More

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Clean, awesome show room! Lots of vehicles to choose from new and used! Lots of staff ready to help the moment I walked through the door! Lots of vehicles to choose from new and used! Lots of staff ready to help the moment I walked through the door! More

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Another great experience at Elmwood. Richard Miranda is a top notch salesman, made the process super easy. Everyone from Richard to Ben to Jim in service as well as Becca Medeiros in th Richard Miranda is a top notch salesman, made the process super easy. Everyone from Richard to Ben to Jim in service as well as Becca Medeiros in the internet depth made the experience superior. Highly recommended!! More

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We couldn’t be happier with our used car purchase from Elmwood Dodge. Marcio got us started and Mike Santos was the best salesman we have dealt with in a very long time! He is very knowledgeable and was a Elmwood Dodge. Marcio got us started and Mike Santos was the best salesman we have dealt with in a very long time! He is very knowledgeable and was able to answer all our questions. They worked with us on the price and were very patient with the fact that our private lender took longer than usual with the money transfer. The car was ready to go when we arrived to pick it up. Everyone we dealt with for this purchase was polite, kind, and courteous. We would highly recommend Elmwood Dodge and will look to them first the next time we need a vehicle. More

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This dealer was easy to find in East Providence, and they had a very nice salesman and business manager. The vehicle purchased was just a year old so not much dealer prep was needed. They did perform a quic had a very nice salesman and business manager. The vehicle purchased was just a year old so not much dealer prep was needed. They did perform a quick shampoo of the seats for me which successfully removed all stained areas. Cracked windshield was allowed for me to have repaired near my NH home so I could purchase and drive the truck home that same day. Missing spare key was diligently sought by the salesman (Justin) over a three week period following the sale, and was finally provided by the prior owner. The only thing I can suggest for Elmwood is they make it a point to retrieve the spare keys upon taking possession of trade-ins. Internet department, although requested, did not communicate well on timely status of vehicle availability. Great communication during and after the sale by Justin. More

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Always so helpful and quick to interact with you when you walk through the door. I couldn’t have asked for a better experience walk through the door. I couldn’t have asked for a better experience More

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