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Jenna Sellstrom
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Jenna Sellstrom | Page 2
SALES - Internet/BDC Director
Crown Buick GMC
2121 Clearview Pkwy
Metairie, LA 70001
37 Reviews
Dedicated to delivering a seamless online sales experience for our valued customers at Crown Buick GMC. With a passion for automotive excellence and marketing, I lead our team in providing top-notch service in the virtual showroom. Let's connect and make your online car-buying journey exceptional. 504-262-0784
Read moreDealership Experience
3 yrs, 9 mos
Industry Experience
3 yrs, 9 mos
Languages Spoken
English
37 Reviews
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37 Reviews of Jenna Sellstrom
November 30, 2023
Always purchase my vehicles from Crown and never had a complaint. However this time who ever serviced my car left grease on hood and door handle. I would think the service department would be a little cle complaint. However this time who ever serviced my car left grease on hood and door handle. I would think the service department would be a little cleaner. Think if they opened the driver door where else did they place greasy hands next. More
by cfdad
Verified CustomerOther Employees Tagged: Wayne Bourg, Kwanza Washington, Robin Gurtner
Helpful 
November 19, 2023
They are good, but need more attention what the customer said. Then, it will be great. said. Then, it will be great. More
by SEONGMY
Other Employees Tagged: Wayne Bourg, Kwanza Washington, Amy LeBlanc, Robin Gurtner , Katelyn Normand
November 10, 2023
Highly recommend Crown Buick GMC! Truly the best, also the internet department were much help! Truly the best, also the internet department were much help! More
by Marie
Other Employees Tagged: Amy LeBlanc , Katelyn Normand
November 03, 2023
Crown always takes care of me. Even if things don’t always go right, they make sure that it went right for me. That’s why I make the trip and pass up three other dealerships to tak Even if things don’t always go right, they make sure that it went right for me. That’s why I make the trip and pass up three other dealerships to take my vehicle to crown. More
by MATTHEWDUFRENE
Other Employees Tagged: Wayne Bourg, Kwanza Washington, Amy LeBlanc, Robin Gurtner , Katelyn Normand
October 26, 2023
Everything went well Thanks for your time also everyone was very nice and friendly with me was very nice and friendly with me More
by CANNPOLE
Other Employees Tagged: Wayne Bourg, Kwanza Washington, Amy LeBlanc, Robin Gurtner , Katelyn Normand
October 01, 2023
It was the longest I’ve ever been on hold waiting to get my truck repaired my truck repaired More
by Renfred
Other Employees Tagged: Wayne Bourg, Kwanza Washington, Amy LeBlanc, Robin Gurtner , Katelyn Normand
September 28, 2023
Brought my Tahoe in Sept. 18, 8:30 am for 2 minor repairs. Was asked if I could do without my car for 2 or 3 days. I was fine with that. I called service the afternoon of the 18, 8:30 am for 2 minor repairs. Was asked if I could do without my car for 2 or 3 days. I was fine with that. I called service the afternoon of the 20th. The receptionist contacted the service advisor Katelynn and her response was she would call me when the car was diagnosed. Car was there 3 days. It needed an alignment and a door lock repaired. The alignment was not done correctly the first time and had to be redone. The door lock was simple with limited automotive knowledge it needed an actuator 99% of the time. I finely got in touch with the service advisor the evening of the 21st. Still no one working on my car and couldn’t tell me when it would be ready. Called again the evening of the 22nd service advisor had left for the day 4:30 pm. I called again on Saturday the 23rd. Only one advisor working Chris he did his best to find out what was going on with no results the technician was not working Saturday and Katelynn was on vacation. Now it’s Monday the 25th I call to talk to a service director went to her voice mail. No return call. 3 hours later I get a call from Chris my car was ready he was pushing to get it done. This was 2:30 pm they had my car for 8 days. I had plans to go out of town on Saturday the 23rd. Had to cancel my hotel reservation and the trip because function I was to attend was on Monday the 25th. This was the worst experience I’ve ever had with a dealership’s service department. Not sure if I’ll return to Crown Buick in the future. My thanks to Chris for getting my car ready. He was the only person who commented with me and new I was very frustrated. More
by stevepw49
Other Employees Tagged: Brandy Mayer , Chris, 5 stars Katelynn 1 star
August 17, 2023
Easy to work with everyone is very helpful and everyone went beyond to help me . went beyond to help me . More
by GARCIA.ELVIS
Other Employees Tagged: Wayne Bourg, Joe Grego, Kwanza Washington, Amy LeBlanc, Robin Gurtner, Sandy Cox , Katelyn Normand
August 13, 2023
This dealership has it all new cars used cars and a full service department the waiting area is amazing and very comfortable service department the waiting area is amazing and very comfortable More
by Nolafefe26
Other Employees Tagged: Katelyn Normand, Kaitlin Dauzat (5 Stars) She went over and beyond and I'm thankful
July 19, 2023
They are very efficient and kind, always tak good care of my car and never not impress me my car and never not impress me More
by ALISONSTEPHENS245
Other Employees Tagged: Scott Sparks, Wayne Bourg, Kwanza Washington, Amy LeBlanc, Robin Gurtner, Sandy Cox, Kimble Wright , Al Chen, Katelyn Normand
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