Jennifer Nelson | Page 13
Service Adviser
Herb Chambers Kia of Burlington
93 Cambridge St
Burlington, MA 01803
141 Reviews
Write a Review141 Reviews of Jennifer Nelson
January 19, 2019
Efficient I scheduled an oil change the day before and was able to drop off and pick up my can the next day. Each visit only took a few minutes. Efficient and I scheduled an oil change the day before and was able to drop off and pick up my can the next day. Each visit only took a few minutes. Efficient and Friendly. I was also informed of a couple factory service alerts, one of which was completed and the other, for which a part was ordered will be performed the next time I come in for service. No need for a special trip which is excellent. More
January 11, 2019
Oil and Filter Change Free coffee and wi-Fi. Magazines to read. In and out less than an hour. Car vacuumed and cleaned. Service people very pleasant and friendly. When Free coffee and wi-Fi. Magazines to read. In and out less than an hour. Car vacuumed and cleaned. Service people very pleasant and friendly. When presented with ill service technician explained what was done. More
Other Employees Tagged: Jennifer,Nelson
January 08, 2019
Herb Chambers Burlington I’m not sure of the woman’s name but she was truly excellent. It was my first time at the dealership and she went through everything with me and she h I’m not sure of the woman’s name but she was truly excellent. It was my first time at the dealership and she went through everything with me and she helped with a refund that my previous dealership never bothered to tell me about. Extremely courteous and professional. More
January 07, 2019
A transfered customer As coming from York Kia of Medford a abrupt exit i fell welcomed as a customer in your Burlington location.Jennifer was my first impression in the Bur As coming from York Kia of Medford a abrupt exit i fell welcomed as a customer in your Burlington location.Jennifer was my first impression in the Burlington location and with a person like that in a key position I can only offer my praise and respect for your business. I look forward to doing a lot of business here. More
December 23, 2018
Great service So far, I always have a great experience when I go to this dealership. I went for an oil change yesterday, and as always, Jennifer was very nice and h So far, I always have a great experience when I go to this dealership. I went for an oil change yesterday, and as always, Jennifer was very nice and helpful. The lady at the front desk was very nice too. She made fresh coffee, which was very nice. More
Other Employees Tagged: Lady at the front desk, I don't know her name.
December 22, 2018
Good Service Warm greeting when I arrived. Pleasant exchange about the holiday prior to business . I was there for routine oil change and recalls, There is a comfo Warm greeting when I arrived. Pleasant exchange about the holiday prior to business . I was there for routine oil change and recalls, There is a comfortable waiting room, refreshments and a clean restroom. More
Other Employees Tagged: Diego Barreto
December 03, 2018
Great Service! This is the first time I visited KIA of Burlington. I was a customer of KIA of Medford. As in my past experiences with the KIA dealerships, KIA of Bur This is the first time I visited KIA of Burlington. I was a customer of KIA of Medford. As in my past experiences with the KIA dealerships, KIA of Burlington and their service area were clean and people friendly, can you ask for more? I forgot, they are open early on Saturday too. More
November 25, 2018
Top Notch Service at Herb Chambers Kia of Burlington As a customer of Herb Chambers Kia of Burlington for around seven years now, I can report that in all that time I've never had a negative experience w As a customer of Herb Chambers Kia of Burlington for around seven years now, I can report that in all that time I've never had a negative experience with Sales or Service. I don't know what else there is to say. The people are all friendly and service oriented. The only complaint I could muster up is the parking is tight. I feel for the staff having to maneuver vehicles there. They make it work, though and really, the experience us about the people and the relationships built. A+ to all the staff. More
Other Employees Tagged: Diego Barreto, Senee O’Connell, Cesar Arbelae, John Francis, Julian Aguirre , Stu - Business Manager.
November 24, 2018
Excellent as always. I’ve been coming to Kia Burlington for over a year now and have worked with Diego, Jen and Cesar for the entire time. Each time I come, I am greeted b I’ve been coming to Kia Burlington for over a year now and have worked with Diego, Jen and Cesar for the entire time. Each time I come, I am greeted by name and welcomed so warmly, which means a lot to me! They have always gone to great lengths to make sure my car leaves the premises better than it came in, and that is for every single visit. I’ve never had a problem at this dealership and will keep going! Blessed to see these guys and gal a few times a year! More
Other Employees Tagged: Diego Barreto, Cesar Arbelae , Tom O’Donnell
November 17, 2018
High Expectations Met and Beyond!? I am continually impressed by the service department at the herb chambers Kia dealership in Burlington,Ma. From the minute I step in the door to the I am continually impressed by the service department at the herb chambers Kia dealership in Burlington,Ma. From the minute I step in the door to the last step out of the building. They listen to my concerns and offer suggestions which can be helpful as I learn my car over time. Very reasonable costs for service and service was done quickly. More
Other Employees Tagged: Diego Barreto