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Jennifer Perez
Jennifer Perez at Elder Ford of Tampa
Refer Me

Jennifer Perez | Page 24

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

Contact Me
4.8
250 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

3 yrs, 5 mos

Languages Spoken

English English

4.8

250 Reviews

Write a Review

250 Reviews of Jennifer Perez

November 15, 2022

Dealership Rating
Employee Rating

Very professional and very helpful. I would definitely go back and recommend anyone to go there. More

by Julio Murria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 17, 2022

Elder Ford of Tampa responded

Hi Julio, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

November 15, 2022

Dealership Rating
Employee Rating

Great service, we were in and out in no time and the area to wait is comfortable! More

by utsoftball19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Dan Beavers, Nicole Dobbs, Andrew Gentile, Peter Nieves, James Decaro , BJ Llanos, Luis Nunez, Brandon Rodriguez

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Nov 17, 2022

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Feel free to reach out to us if you need anything. Have a wonderful day.

November 14, 2022

Dealership Rating
Employee Rating

Surprisingly they were ready when I got there a little took an hour I was surprised that they didn’t fill my windshield wiper cleaner it was empty don’t know why More

by punky101cd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea , BJ Llanos, Brandon Rodriguez

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Nov 17, 2022

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and we're extremely disappointed to hear of your negative experience with our dealership. We would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if we still can. We take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. We would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 11, 2022

Dealership Rating
Employee Rating

Good service ang quick I was relieved with a smile and everybody was so nice More

by silviapadilla0516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea , BJ Llanos, Brandon Rodriguez

Helpful
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November 11, 2022

Dealership Rating
Employee Rating

Great staff, reliable, friendly, fast, great service, painless transaction, great value, knowledgeable, easy to talk to, everything in this dealer is great. Would definitely recommend to friends and fami More

by Ramsesmendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nacer Menouni , Reinaldo Duarte

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Nov 18, 2022

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 10, 2022

Dealership Rating
Employee Rating

Very pleased with service and associates. Did have to make two visits to the dealership. More

by dlorion72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea , BJ Llanos

Helpful
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Nov 18, 2022

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 08, 2022

Dealership Rating
Employee Rating

Service advisor was amazing highly recommended her, service was easy thanks to the service advisor More

by DILLONSCHLARBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 14, 2022

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

November 05, 2022

Dealership Rating
Employee Rating

Ali badgered me to by the car! They sold me a car that had 2400 miles, not new and had damaged rear tires! Finance didn’t try to save me any money! Just added the same service pack More

by CTWHYHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Syed Ali , Jeffrey Camara, Robo and Josh were excellent!

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Nov 11, 2022

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 05, 2022

Dealership Rating
Employee Rating

I had a good experience, everyone that I talked to was nice and open to help More

by Luke joubert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Nov 11, 2022

Elder Ford of Tampa responded

Hi Luke, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 05, 2022

Dealership Rating
Employee Rating

Good service, no issues. .. Took care of any problems and or issues that came up. More

by Scotty
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robo Rivera , Brandon Rodriguez

Helpful
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Nov 11, 2022

Elder Ford of Tampa responded

Hi Scotty, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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