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Jennifer Royce
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Jennifer Royce | Page 2
Sales Consultant
Lexus of Akron-Canton
1000 Interstate Parkway
Akron, OH 44312
39 Reviews
Languages Spoken
English
39 Reviews
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39 Reviews of Jennifer Royce
March 06, 2024
I really did not work with Jennifer. I ordered my car with Ruth Ham 10/12/24. Ruth would call sporadically about other Rx 350H that became available. I waited until my choice came in and I ordered my car with Ruth Ham 10/12/24. Ruth would call sporadically about other Rx 350H that became available. I waited until my choice came in and picked up my vehicle 1/31/23. Ruth had moved to another position but was there when I got my car. I am so glad I waited for the vehicle I wanted. I had ordered all weather mats when I ordered the car. I reminded several individuals about the mats but still they were not available at the time I picked up the car. They were ordered and arrived within a week. This is not my first Lexus purchased at Akron Canton Lexus. Both my husband and I have been satisfied with the service we have received over the years. One recommendation would be to fix the car wash as it is always broken. In fact, I was going to bring my car in for a car wash February 19 but it was not functioning. More
by flyaxa
Other Employees Tagged: Ruth Ham, Shab Tadayon, Nikolas Rair, Jannelle Giacomo
Helpful 
March 05, 2024
Jennifer was extremely Professional and courteous. She found exactly the vehicle we wanted, and we will definitely be recommending her to our friends and family. She found exactly the vehicle we wanted, and we will definitely be recommending her to our friends and family. More
by chintakshah
Other Employees Tagged: Shab Tadayon
March 05, 2024
Made car shopping very pleasant, LOVE my RX350! Thank you Jennifer for all your help. Thank you Jennifer for all your help. More
by shoenfelt.9
Other Employees Tagged: Shab Tadayon, Jannelle Giacomo
March 02, 2024
A dealership is all about its people. And with folks like Jennifer Royce and Ruth Ham, you got a winner in Akron. This was a completely remote purchase, I had never done one, and it was a And with folks like Jennifer Royce and Ruth Ham, you got a winner in Akron. This was a completely remote purchase, I had never done one, and it was a major purchase and a major decision. What made it easier is the immediate response and friendly nature of Joyce. She got back to me quickly, no matter how ridiculous my questions were. She provided me all the details, specs, price information, and other things I needed courteously and thoroughly. I would never have made this purchase with Akron Lexus (which is an hour and a half from where we live in Pittsburgh) if Joyce didn’t make me feel like I was in trusting hands. Then, when the time came to dot the i’s and spend the bucks, Ruth was also prompt and courteous and walked my wife through some complicated financial stuff such as wiring the money and taking care of all the taxes. I hope this review gets to the right people, the other survey I filled out was not as accurate. Did it too early in the morning! Thank you, I would do business with Akron Lexus again. More
by bgarrison1215
Other Employees Tagged: Ruth Ham
February 27, 2024
After 14 Hondas and an Acura, I decided to look around for my next vehicle. I walked into Lexus without much of an idea of what I wanted. Jennifer was patient in helping me explore. I didn't expect to b for my next vehicle. I walked into Lexus without much of an idea of what I wanted. Jennifer was patient in helping me explore. I didn't expect to buy a car that day, but I did. My Lexus experience thus far is nothing short of fantastic. More
by Dtriplett
Other Employees Tagged: Jannelle Giacomo, Veronica Ostrowske , Drew Spargrove
February 25, 2024
Josh Jancha, Nik Rair and the entire service team always do a terrific job servicing my Lexus RX450h. Kudos to the whole team at Lexus of Akron-Canton. Would not go ANYWHERE else to service my Lexus. Was a do a terrific job servicing my Lexus RX450h. Kudos to the whole team at Lexus of Akron-Canton. Would not go ANYWHERE else to service my Lexus. Was a busy Saturday and came in without an appointment. Even so, my vehicle was serviced quickly and efficiently. Pro tip: Try the coffee, its is WAY better than Starbucks. Cheers! More
by GoBucks84
Other Employees Tagged: Shelley Turpin, Tammy Ponomarenko, Mark Stacy, Kari Scherer, Nikolas Rair, Yoko Tsutsui, Michael Gentile , Josh Jancha
February 20, 2024
We found the team very customer focused. Jennifer kept us informed of models coming in and when we were ready to purchase had a vehicle ready for us to buy. Jennifer kept us informed of models coming in and when we were ready to purchase had a vehicle ready for us to buy. More
by Gvanbuskirk
December 30, 2023
Jennifer was very helpful with buying my vehicle. I would recommend her an the dealership. I would recommend her an the dealership. More
by Dchuppa60
Other Employees Tagged: Shab Tadayon, Jannelle Giacomo
December 30, 2023
Beautiful facility. Sales/Finance associates were very knowledgeable and professional. Over all excellent experience. Lexus Akron/Canton is the best car buying experienc Sales/Finance associates were very knowledgeable and professional. Over all excellent experience. Lexus Akron/Canton is the best car buying experience I’ve ever had and i will be back for my next car. Shelley has earned my business! More
by joelgiacomo
Other Employees Tagged: Shelley Turpin, Tammy Ponomarenko, Ruth Ham, Mark Stacy, Kari Scherer, Jannelle Giacomo, Yoko Tsutsui, Veronica Ostrowske, Michael Gentile , Pete mapp. Peter spacacna. Shab Tadayon.
November 27, 2023
Great experience as always from Nik and everyone at Lexus of Akron-Canton. Would highly recommend to all family and friends! of Akron-Canton. Would highly recommend to all family and friends! More
by MrNX
Other Employees Tagged: Shelley Turpin, Tammy Ponomarenko, Ruth Ham, Mark Stacy, Kari Scherer, Nikolas Rair, Yoko Tsutsui, Michael Gentile , Tyler Tope
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