Dealership Experience
11 yrs, 11 mos
Languages Spoken
English
Spanish
21 Reviews
Write a Review21 Reviews of Jenny Cruz
April 14, 2019
Amazing! I have always been in love with Avalons but i was always so hesitant to get one. Once i walked in i was greeted by Evan and we sat down, we talked abo I have always been in love with Avalons but i was always so hesitant to get one. Once i walked in i was greeted by Evan and we sat down, we talked about why i always hesitant to get one, and bottom line is I GOT ONE! Then i was introduced to his manager named Rosalba, very polite, very informative, and made sure that i was good with the purchase i was doing! These people are amazing! I would definitely be coming back with friends and other family! Thank you so much! More
Other Employees Tagged: Anthony Carpio-Diaz, Rosalba Garrido-Santana , Evan Sanchez
November 13, 2018
DAVID GRANT IS AMAZING Had the pleasure of speaking with David Grant. This man is an obvious asset to Fordham Toyota as he was able to answer all my questions regarding an u Had the pleasure of speaking with David Grant. This man is an obvious asset to Fordham Toyota as he was able to answer all my questions regarding an upcoming purchase I'm considering. I asked questions to which I already knew the answers and he was spot on with the reply. He knows his stuff. Definitely ask for David Grant at Fordham - I will be referring people to him. By the way, this would not let me post unless I chose from the list of people allowed. Mr. Grant's name was not listed so I chose a random person. More
April 29, 2017
Much better than I expected Alex was knowledgeable, eager to help and anxious to please .He made it much easier for me to deal with a new car. Jenny was also very helpful. Her t Alex was knowledgeable, eager to help and anxious to please .He made it much easier for me to deal with a new car. Jenny was also very helpful. Her thoughtful e-mails were the reason we came to Fordham. More
Other Employees Tagged: Alex Gonzalez
January 16, 2016
Great, they care, they deliver, they are honest! This was my first time buying a car in America, and I had the worst experience looking for a car, until I ran into these guys. Two other dealers I dea This was my first time buying a car in America, and I had the worst experience looking for a car, until I ran into these guys. Two other dealers I dealt with, quoted me fake prices, then accused me of not understanding, and all the BS that go with sales. I called this place, and spoke to Jenny Criuz, who was so kind and professional on the phone, she didn't push me and she never lied, she is a sweetheart, and most importantly, she gave me an AMAZING deal, and she kept her word! There were no surprises waiting for me, I went to the dealrship and Mr. Venrick Britton was there to help me from beginning to end, with excellent service. The manager, Jose was also incredibly kind and helpful, they all worked together to find the specific car/color that I wanted, the same day when the others said they couldn't, no playing around and deceiving, like everyone else I had dealt with so far. I asked them if they had the car at the price I wanted at 2pm, by 7pm the same day I was out the door with my brand new car that they found in another state, and had it shipped over for me asap, same day. I totally recommend these guys, ask for Venrick, Jenny or Jose, don't even bother going to any other dealer, it will make your life a lot easier, they are sure to do everything they can to get you what you need, in the best price, with the best service. Thanks guys for my new car! • • • More
Other Employees Tagged: Venrick Britton, Jose Concepcion
August 07, 2015
"Red Carpet Customer Care" I had the most amazing experience at Fordham Toyota. I have purchased more than a few vehicles in my lifetime and the customer service that I receive I had the most amazing experience at Fordham Toyota. I have purchased more than a few vehicles in my lifetime and the customer service that I received here can not be compared. I was greeted in a professional and timely manner. My sales person was knowledgeable, competent, and interested in what I wanted in a vehicle. The Financial department was honest, and trustworthy and worked with my budget. I've been to a few places that once they get the idea that I won't be the most lucrative commission, I was quickly demoted when it came to the quality of customer care. To the contrary with Fordham Toyota. Throughout my visit, first entering the door to driving off with my New Toyota, I was treated with superb customer care. I will never go to another dealer ever again. I highly recommend! More
Other Employees Tagged: Jose Concepcion, Matt Freeman
July 10, 2014
The Best!!!!!!! By Far!!!!!!! Believe me I was shopping around!!!! All over westchester and the bronx for a toyota or a honda! I came across Fordham toyota, the best!!!!! I had the Believe me I was shopping around!!!! All over westchester and the bronx for a toyota or a honda! I came across Fordham toyota, the best!!!!! I had the pleasure of speaking with Jenny Cruz first, awesome person! Then I finished the deal with Matt freeman, awesome dude! The team work was great! The best experience! It was like heaven compared to all the other dealerships I went to......they will have my business for a long time!!!!!:-) More
Other Employees Tagged: Matt Freeman
July 04, 2014
Straight forward I recently bought a used Camry from Fordham Toyota. I went to them after a terrible experience at Toyota of manhattan after which i had to file two c I recently bought a used Camry from Fordham Toyota. I went to them after a terrible experience at Toyota of manhattan after which i had to file two complaints with Toyota. My experience at Fordham was much different. They were very straight forward and professional. I first spoke to Jenny Cruz to find out if they had the car i wanted in stock. She got back to me right away with the cars i had to choose from and then set up a meeting with Matt Freeman. He handled the sale very professionally, no games and no nonsense. After dealing with the finance director Chris Mair we made a deal on the car within an hour. The price on the car was more than fair and i picked the car up the next day. I plan on going back to this sales team in the future. Unlike most other car dealerships they spoke to me as a person and were up front and honest. More
Other Employees Tagged: Chris Mair , Matt Freeman
April 03, 2014
Fordham Toyota was amazing, patient, honest, reliable, detailed. Matt F was Superb and Michael F was outstanding with explaining everything. I will from them buy again detailed. Matt F was Superb and Michael F was outstanding with explaining everything. I will from them buy again More
Other Employees Tagged: Matt Freeman
November 02, 2013
It was a nice experience, and I believe Jay did his best to ensure that I had the best deal or offer. Everyone there was friendly and willing to help. They even had wait pass their closing time just to ensu to ensure that I had the best deal or offer. Everyone there was friendly and willing to help. They even had wait pass their closing time just to ensure that I had everything I need. Next time you consider buying a Toyota: I suggest you go and see Jay and Jenny at Fordham Toyota. More
June 24, 2013
We just bought a certified 2012 Toyota Camry yesterday. Yes it was a long process, but our salesman Jay Berrios, was very helpful and made the process very smooth for us. We were very happy and satisfied Yes it was a long process, but our salesman Jay Berrios, was very helpful and made the process very smooth for us. We were very happy and satisfied with the service overall and we will remain loyal. Thanks jay and Fordham Toyota. Happy campers, Melissa Rivera and Chevy Rosado More