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Jeremiah Ramirez
Jeremiah Ramirez at Subaru of Gwinnett

Jeremiah Ramirez | Page 2

Internal Service Advisor

Subaru of Gwinnett

2950 Satellite Boulevard
Duluth, GA 30096

4.5
23 Reviews
4.5

23 Reviews

Write a Review

23 Reviews of Jeremiah Ramirez

September 24, 2023

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Employee Rating

Good service was very nice no pressure and very friendly and personable happy with customer services More

by ADSINGH722
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jill Thurston, Jeff Bowman, Julie Adams, Susan Brown, John Anderson, Hailey Armour, Michael Gallardo, Tim WIllis, Issa Kone

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Sep 28, 2023

Subaru of Gwinnett responded

Adsingh722, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 06, 2023

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Employee Rating

They are Always good service and friendly. Always trying to accommodate my needs. Thank you! More

by EBETH1105
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Recommend Dealer
Yes
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Sep 28, 2023

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 29, 2023

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The service was great and they made it easy to get a loaner, I do recommend them! More

by angelamericksen
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Yes
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Sep 28, 2023

Subaru of Gwinnett responded

Angelamericksen, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Gwinnett! Thank you so much for choosing Subaru of Gwinnett as your first choice for service!

August 26, 2023

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Employee Rating

Friendly and professional service from Jerimiah. Give him a raise! :) Thanks for asking me about it. More

by DSIERRA623
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Recommend Dealer
Yes
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Sep 28, 2023

Subaru of Gwinnett responded

Dsierra623, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership! We hope to be of service to you again in the future. Best wishes, Subaru of Gwinnett

August 23, 2023

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I appreciate the good service, communication, and pleasant waiting room. The drinks and snacks are nice, too More

by JOHNS
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Recommend Dealer
Yes
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Sep 28, 2023

Subaru of Gwinnett responded

Johns, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 05, 2023

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From the moment I pulled my car in until the moment I pulled my car out at the end of the day, my experience was excellent. My service advisor was thorough and helpful and made the whole process a pleasu More

by FORNEYGANG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bowman

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Sep 28, 2023

Subaru of Gwinnett responded

Forneygang, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Subaru of Gwinnett as your first choice for service!

July 19, 2023

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Extremely helpful and great service! 10/10 lifetime customer and will be lifetime subaru user More

by volantej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jill Thurston, Jeff Bowman, Julie Adams, John Anderson, Hailey Armour, Michael Gallardo, Issa Kone

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Jul 20, 2023

Subaru of Gwinnett responded

Thanks so much! It is our goal here at Subaru of Gwinnett to provide great service and earn your business for a lifetime. Our service staff is very appreciative for you, without you there wouldn't be a need for us:) 10 out of 10 is out goal!!!

July 10, 2023

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Employee Rating

Double labor charges, terrible customer service. New building so in the customers are paying. New crew who are horrible with customer service. More

by MSA1798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jill Thurston, Jeff Bowman, Julie Adams, John Anderson, Hailey Armour, Michael Gallardo, Issa Kone

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Jul 11, 2023

Subaru of Gwinnett responded

Hello MSA1798 - this review is upsetting an not a reflection on how we do business. I would love to know more about your recent visit so your concerns can be addressed an we can turn your experience to a positive one. I would like the opportunity to learn from what has happened so that we do not make this same mistake again. I can only understand by hearing from you. Please contact me at Jadams@subaruofgwinnett.com - thank you for the opportunity to learn more .

Jul 11, 2023

MSA1798 responded

I sent you an email as requested.

Sep 28, 2023

Subaru of Gwinnett responded

Thanks for the email.....lets get this resolved and move forward

July 01, 2023

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Employee Rating

Very nice facility and the staff was very helpful and friendly. Will definitely bring my car back for future maintenance. More

by JENNCARTER2000
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Recommend Dealer
Yes
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Sep 28, 2023

Subaru of Gwinnett responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 07, 2023

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Employee Rating

One of the most dishonest service adviser I have ever encountered. Will never comeback GwinnettSubaru. More

by NCAMPUSA01
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Service Time
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Recommend Dealer
No
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Jun 08, 2023

Subaru of Gwinnett responded

We apologize for any miscommunication. We have questioned Jeremiah whom you tagged in this review. We as a team cannot identify your visit by the user name, therefore we do not know what actually happen which is not allowing us to address your concern properly. Jeremiah is an internal advisor who doesn’t work actively at our new facility but works with our used car department. We would like the opportunity to discuss your concerns so that we do not repeat any miscommunication in the future . Feel free to call our service management at 678-584-7255.

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