Jeremy Bliss
Jeremy Bliss at My Auto Import Center
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Jeremy Bliss | Page 9

Service Advisor

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

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4.6
90 Reviews

Dealership Experience

17 yrs

Specialties & Trainings

Toyota Master Tech

ASE Certified Master Tech

4.6

90 Reviews

Write a Review

90 Reviews of Jeremy Bliss

September 11, 2021

Dealership Rating
Employee Rating

Everybody there was very friendly efficient and everything was clean and I got great service. The staff was very helpful and I ordered something to the parts department they fulfilled the order rig More

by Denisemollenhauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 13, 2021

My Auto Import Center responded

Thank you, Denise, for taking the time to visit our dealership for your parts needs and allowing us to earn your business!

September 10, 2021

Dealership Rating
Employee Rating

Oil change is not competitive with specialized oil change places. I was glad that I did not have to pay for it! The actual service was fine More

by EGGLETON3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Rob Gould

Oct 11, 2021

My Auto Import Center responded

I am glad that your service experience went well! Thank you for the feedback!

September 09, 2021

Dealership Rating
Employee Rating

Great service on time and great waiting room. Nice reports, free car wash nice building sales people that follow up. No backups or crowded areas More

by GOGERST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Glory Abiertas

Sep 10, 2021

My Auto Import Center responded

Thank you for the kind review! The My Auto Group appreciates your business!

September 06, 2021

Dealership Rating
Employee Rating

My grandmother was very happy with the auto service she received! You guys must have been very nice and quick working or something! Thank you! More

by CARRIEYOON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Leutzinger, Heather Mattice, Glory Abiertas, Kim Kreuter, Olivia Kasper, Joel Coston , Taylor Briggs, Byrd Harderman Jr, Stone Prough

Sep 07, 2021

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone and for giving us the opportunity to earn your business!

September 06, 2021

Dealership Rating
Employee Rating

Great service department. There is a very friendly atmosphere. I was greeted immediately by my service writer when I arrived and they made the service process easy! More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Larry Ryan, Glory Abiertas

Sep 07, 2021

My Auto Import Center responded

Thank you for giving our Toyota of Muskegon Service Team the opportunity to earn your service business!

September 01, 2021

Dealership Rating
Employee Rating

Unfortunately, we had to come back when indicator lights started flashing. But Jeremy and team quickly diagnosed the issue (vacuum hose dislodged during service work that was performed). While it would hav More

by JOANNEJ1257
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 02, 2021

My Auto Import Center responded

I'm sorry to hear you needed two visits but I am glad we were able to fix the issue quickly. Thank you for sharing your experience.

September 01, 2021

Dealership Rating
Employee Rating

The waiting area is clean and the snacks/drinks provided are adequate. The staff are friendly, helpful and professional. Explained everything that needed to be done in courteous manner. More

by KG2QB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Byrd Harderman Jr

Sep 02, 2021

My Auto Import Center responded

Thank you for sharing your experience with everyone!

August 13, 2021

Dealership Rating
Employee Rating

There were promises made by sales which were conveniently forgotten. I reserved a rental a month in advance, only to be told there wasn’t one available when I came for service, then was asked to wait. Frust More

by tanya9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Aug 13, 2021

My Auto Import Center responded

We are very sorry to hear you were not 100% satisfied with your most recent experience at our dealership. We have forwarded this issue to both our Service Director, Javid Zahir and Assistant Service Director, Jim Pruitt. Please feel free to contact them directly via email. They can be reached at jzahir@themyautogroup.com and jpruitt@themyautogroup.com. We hope to hear from you and improve upon your experience.

August 11, 2021

Dealership Rating
Employee Rating

Loaner auto was not available. I live 60 miles away and was not notified of this, nor did it seem to matter to anyone that I could be stranded for some time. More

by CONTECKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Olivia Kasper

Aug 11, 2021

My Auto Import Center responded

Thank you for the kind review. We are very sorry you were not given excellent customer service. We have forwarded your concern to our Service Director, Javid Zahir. We hope you contact him directly via email at jzahir@themyautogroup.com so we may improve upon your experience.

August 02, 2021

Dealership Rating
Employee Rating

The staff is friendly, efficient, helpful and skilled. I appreciate their professionalism and thoroughness. I love my Subaru and know it’s in good hands here. More

by TIM.HOEZEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Heather Mattice, Joel Coston , Taylor Briggs

Aug 02, 2021

My Auto Import Center responded

Thank you for the five-star review! We love hearing you were given exceptional customer service and that our staff was friendly, efficient, helpful and skilled. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business.

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