Jeremy Bongle | Page 17

Best experience by any standards. Germain BMW and Max Zuercher in specific made my leasing experience the best ever. Everything was explained fully. The process was quick and there wer Germain BMW and Max Zuercher in specific made my leasing experience the best ever. Everything was explained fully. The process was quick and there were no hidden surprises. Only dedicated work and sincere effort can produce such a result. More

Report | Print

Great Service Advisor Jeremy Bongle was extremely professional and courteous. He told us when our service would be completed and when we returned he had our bill ready and Jeremy Bongle was extremely professional and courteous. He told us when our service would be completed and when we returned he had our bill ready and our car pulled up. It was a routine oil change but also a recall that took several hours. The dealership provided us with a loaner car so that we could run some important errands while our car was being repaired. Overall it was a great experience and I would definitely recommend this dealership to my friends and family. More

Report | Print

Great Service Jeremy is a pleasure to deal with. He is smart, attentive and accommodating. The overall service to my car has always been at the highest level. Th Jeremy is a pleasure to deal with. He is smart, attentive and accommodating. The overall service to my car has always been at the highest level. Thank you for running such a good organization. JSU. More

Report | Print

Excellent experience with Jeremy Jeremy Bongle is always extremely knowledgeable and professional about discussing the service needs for my 2006 BMW 330Ci, and I very much enjoy worki Jeremy Bongle is always extremely knowledgeable and professional about discussing the service needs for my 2006 BMW 330Ci, and I very much enjoy working with him. I would recommend Jeremy and Germain BMW without hesitation. More

Report | Print

excellent and informed service I came in for recall service on my 2011 328. Service was prompt and efficient and Jeremy was very helpful in suggesting items to take care of. I go I came in for recall service on my 2011 328. Service was prompt and efficient and Jeremy was very helpful in suggesting items to take care of. I got a loaner quickly and my car was done exactly when predicted. More

Report | Print

Best Dealership ever I have bought BMWs from other BMW dealerships and had them serviced at other BMW dealerships and let me tell you Germain BMW is the best at both! I br I have bought BMWs from other BMW dealerships and had them serviced at other BMW dealerships and let me tell you Germain BMW is the best at both! I brought my BMW in for service to Germain BMW. My service advisor was Jermey Bongle he took fantastic care of me and my vehicle. He was very friendly and very knowledgeable. He was able to order my parts and have my car repaired on the same day which was incredible! More

Report | Print

Top notch service in both sales and service areas. Jeremy Bongle is outstanding. He always provides efficient, fair and friendly service whenever we bring our car in for service, We always feel confi Jeremy Bongle is outstanding. He always provides efficient, fair and friendly service whenever we bring our car in for service, We always feel confident that he will take care of our car as if it were his own. More

Report | Print

Individualized service. Raquel Stolba took the time to ask .....what do you want ? I gave Raquel our BMW wishlist and she got to work. One of the items on my wishlist was Raquel Stolba took the time to ask .....what do you want ? I gave Raquel our BMW wishlist and she got to work. One of the items on my wishlist was interest free financing. Raquel delivered. She found some 5 series vehicles that matched our list AND she informed us of the BMW interest free 60 month financing. In addition, Raquel shared additional financial incentives and the rest is history. We love our new 5 series BMW and we're very grateful to Raquel for guiding us from wishlist to purchase during our BMW purchase process. In addition to Raquel's excellent service.....I must mention that,prior to meeting Raquel we've faithful Germain BMW customers because of Bill Emerson in the service center. He is responsive, efficient and makes it happen. Mark in finance is another "makes it happen" person. Also, enjoyed our sales and genius bar experiences throughout this purchase. More

Report | Print

Purchased a new 2018 430i convertible Upon walking into the dealership, I was greeted with a smile and eventually a loaner to test out. That loaner is now my new 430i convertible. Raquel w Upon walking into the dealership, I was greeted with a smile and eventually a loaner to test out. That loaner is now my new 430i convertible. Raquel was very welcoming and helped me get situated with both Jeremy in service and Natasha in sales. Chris made sure I was taken care of. Being new to Naples, it was nice to be treated like family from the moment I walked in till we drove away after our tutorial with Anthony. More

Report | Print

Professionalism Plus Out first encounter with Jeremy was via a phone conversation we had concerning a tire issue. He was informative and helpful. Upon arriving for our app Out first encounter with Jeremy was via a phone conversation we had concerning a tire issue. He was informative and helpful. Upon arriving for our appointment he kept us informed as to the status of our vehicle. He took us into the shop so we could see for ourselves that we had more damage than originally expected. Thank goodness Jeremy had the forethought to order a complete set of tires because we ended up needing them. This was our first service visit at Germain and we could not have been more pleased with all of the staff. Job well done. Curtis and Nancy Beard More

Report | Print