Jeremy Cox | Page 2

The sales guy Jeremy Cox was great! If they would have been a little faster then I would have gave them five stars. I told the person over my trade in (not Jeremy) before we even start If they would have been a little faster then I would have gave them five stars. I told the person over my trade in (not Jeremy) before we even started the finance paperwork that I had to be out by a certain time and they said they would make it happen and it definitely did not happen. I’d still use them in the future especially if Jeremy is still there to help me out, but I wouldn’t go back while in a time crunch. More

Helpful 0

Report | Print

Jeremy Cox was AWESOME! Excellent listener! Patient! Thorough! Honest! Knowledgeable! Sincere! Friendly! Asset to Toyota! Excellent listener! Patient! Thorough! Honest! Knowledgeable! Sincere! Friendly! Asset to Toyota! More

Helpful 0

Report | Print

Best dealer ever they are very friendly and have a lot of patience with us. Took their time to help us and find me the right SUV that I wanted. I 100% recommend Sales man Jeremy Cox he has great attitude and patience with us. Took their time to help us and find me the right SUV that I wanted. I 100% recommend Sales man Jeremy Cox he has great attitude and he is very generous. Thank you for your Service More

Helpful 0

Report | Print

Everyone was helpful friendly and professional. I don't like my interest rate, but I love my vehicle. I don't like my interest rate, but I love my vehicle. More

Helpful 0

Report | Print

Jeremy Cox was very helpful and knowledgeable he made the whole process go extremely smooth. whole process go extremely smooth. More

Helpful 0

Report | Print

Inventory was a little bit low but it's like that everywhere. But that did not discourage my salesman and his managers from working with me and give me their time and attention. They also offered me everywhere. But that did not discourage my salesman and his managers from working with me and give me their time and attention. They also offered me good deals on my trade-in and cars I was looking at. More

Helpful 0

Report | Print

Jeremy Cox was extremely helpful and he was knowledgeable on all computer setup associated with my new car.Jeremy gets A+ on all computer setup associated with my new car.Jeremy gets A+ More

Helpful 0

Report | Print

I met Jeremy Cox a few months before when I was just dealership roaming just looking at cars with no intention of purchasing one at the time. Jeremy greeted me with a big ol smile and refused to leave m dealership roaming just looking at cars with no intention of purchasing one at the time. Jeremy greeted me with a big ol smile and refused to leave my side even though I was adamant that I wasn't buying anything, but I was just looking around. He stayed with me and answered my questions, showed me the inventory that I would be interested in and treated me like we'd been friends since childhood. My second visit, I had the pleasure of meeting Jesse Jones. The same scenario as with Jeremy, I was upfront about not looking to buy, I just wanted to see the inventory. He treated me like I was there to buy and was very informative, answered all of my questions. I was rear-ended in an accident and my car was totaled. The first person I thought of was Jeremy and Jesse was the next person in line if Jeremy wasn't available, when I knew I had to bite the bullet and buy a new car. Jeremy helped me find a car that fit all of my criteria for the perfect car of my dreams. He was professional, friendly, zero pressure, helped me calm my nerves, because I haven't had a car payment in seven or so years. Jesse, helped me with a lot of knowledge about the vehicle I bought and taught me some of the options, tips and tricks that one might overlook if they were not looking for them. Shane Defoor, also helped with calming my nerves. He was very helpful through the whole process and made sure that I didn't need anything to snack on or drink a few times. Excellent host to any guest. Justice Goodner, was amazing at being informative and helped me understand my financial options. I couldn't of went through it if it wasn't for his knowledge. Lastly, I want to give a huge shout out to Jessica the detailer. She did a fantastic job on getting my car ready and cleaned. I really appreciate all the people behind the scenes who go above and beyond and sometimes get overlooked. But without you my experience wouldn't of been the same. I went to Toyota of Cleveland, just looking around to a few months and an accident later, I'm a loyal customer who will sing high praises about this entire staff and my experience. More

Helpful 0

Report | Print

My experience at Toyota of Cleveland was A1 from beginning to end. I felt absolutely no pressure and recieved a combination of Disney World and Chick Fil A customer service. The moment I walked in e beginning to end. I felt absolutely no pressure and recieved a combination of Disney World and Chick Fil A customer service. The moment I walked in everyone seemed happy and enthused to be there. I walked in there about 5 minutes after they open and everyone looked excited and ready to go. Jeremy my sales consultant was amazing and allowed me to take my time and answered all of my questions without hesitation. I truly feel like I was given royal treatment every step with him leading the way. Jeremy made sure in every step.of the process that the millions questions got answered. He communicated openly and in a car sales consultant that is priceless! Justice( the financial advisor for signing the paperwork) was very throughro and friendly and didn'take me feel bad for asking the same questions over and over again! I so appreciate Joey the sales manager for ensureing that my car was thorughly checked out. I am eternally greatful that he gave me an opportunity to speak directly with the highly experienced technician about my vehicles condition and was able to get a tremendous amount of peace of mind. Anthony in the service department also communicated openly and I appreciate him for that as well! More

Helpful 0

Report | Print

Coming to a dealership as a single woman is very stressful however Jeremy was amazing he went over and above to find a car within my price range took care of every little detail. I also wanna give a stressful however Jeremy was amazing he went over and above to find a car within my price range took care of every little detail. I also wanna give a shout out to Shane Crystal and Joey.. my overall experience was amazing and if I can give them 10 stars I would. I have been a loyal Toyota fan however I drove off the lot with a Nissan, but I asked for a tour of Cleveland sticker on my car. I would highly recommend Toyota of Cleveland to friends and family and when I’m looking for another car I well shop there first. Thank you for Going above and beyond! Vicki Fox One very very happy customer. More

Helpful 0

Report | Print