Shane DeFoor
Shane DeFoor at Toyota of Cleveland

Shane DeFoor

Sales Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
315 Reviews
5.0

315 Reviews

Write a Review

Dealership Experience

6 yrs, 3 mos

Industry Experience

12 yrs, 11 mos

Languages Spoken

English English

315 Reviews of Shane DeFoor

April 28, 2024

Dealership Rating
Employee Rating

It was a pleasure working with all members of the Toyota team. Fidel was my salesman, he was very professional and knowledgeable in every car I looked at and made my entire process a delight. Shane and Tyle More

by brandiee121
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Covington, Julien Allinder, Fidel Valencia , Tyler Ratledge

April 26, 2024

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Employee Rating

Best experience yet buying a new vehicle. These guys went above and beyond my expectations. I would definitely recommend working with these guys for anyone wanting a new vehicle. They made i More

by Jojomo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Kenny Jones

Apr 26, 2024

Toyota of Cleveland responded

We're delighted to know that our team at Toyota of Cleveland exceeded your expectations and made the car buying process stress-free for you. Your recommendation means a lot to us! Enjoy your new vehicle, we'll be here if you need anything in the future.

April 21, 2024

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Employee Rating

Great customer service! Mike was great in helping me out to choose my car! I will truely refer Mike to my family and friends. More

by viririanabm13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Mike Burr

Apr 22, 2024

Toyota of Cleveland responded

Viririana, we're so glad to know that Mike provided you with great service at Toyota of Cleveland. Thank you for your willingness to refer us - it's the highest compliment! Enjoy your new car!

April 16, 2024

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I was happy with my experience and the people who i worked with were friendly and considerate. More

by Ben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2024

Toyota of Cleveland responded

Thank you for coming to Toyota of Cleveland, Ben! We hope to assist you again!

April 13, 2024

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THE MOST KNOWLEDGEABLE AND FRIENDLY PLACE I HAVE EVER BEEN. FROM THE SALES REP TO THE FINANCE DEPTMENT IT WAS SUPER More

by egmc3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Covington, Kenny Jones

Apr 15, 2024

Toyota of Cleveland responded

We're delighted to know you had a great experience with our sales and finance teams at Toyota of Cleveland! Thank you for choosing us! We'll see you next time. Safe travels!

April 06, 2024

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Alfred helped my MayMay purchase a 2022 RAV4. He was knowledgeable and catered to her needs. More

by Debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 08, 2024

Toyota of Cleveland responded

Hi Debbie! Thank you for leaving us this five-star review and kind words about Alfred from our sales team at Toyota of Cleveland! We'll see you next time! Safe travels in your 2022 Toyota RAV4!

April 06, 2024

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My wife and I initially came to the dealership just to test a few other cars out and to help find out the ideal car that she would want. Once we got onto the lot Mike was extremely nice and helped find us More

by Philipwaldrop9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Mike Burr

Apr 08, 2024

Toyota of Cleveland responded

Philip, it's great to know that Mike and our team at Toyota of Cleveland were able to help you find the perfect car within your budget. Thank you for trusting us with your business! Enjoy the new ride!

March 29, 2024

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Everyone that helped me was very professional and personable. The salesman, Logan Maddox, took lots of time making sure that I got the vehicle that I wanted. More

by chicks182
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Logan Maddox

Mar 29, 2024

Toyota of Cleveland responded

We're glad to know that our team, especially Logan Maddox, was able to assist you in finding the perfect vehicle at Toyota of Cleveland. Thanks for sharing your positive experience with us!

March 28, 2024

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Employee Rating

Toyota of Cleveland was great. Noah and the team there took amazing care of us. We went to look to come back the next day, but they took care of us evening. They were great. We had More

by rebecca9151988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2024

Toyota of Cleveland responded

Rebecca, we're so glad to know that Noah and the team at Toyota of Cleveland provided you with such a positive experience! Thanks for sharing your review.

March 24, 2024

Dealership Rating
Employee Rating

Kenny, Shane , and Justice made my first time car buying process a breeze. I cannot thank them enough for all they did to get me in my dream car. They were informative, helpful, and very down to earth guys. More

by Cleo Gann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justice Goodner, Kenny Jones

Mar 26, 2024

Toyota of Cleveland responded

Cleo, thank you so much for trusting Toyota of Cleveland with your first vehicle purchase! We're thrilled to hear that Kenny, Shane & Justice made the experience a great one and we hope you're enjoying your dream car. Please don't hesitate to reach out if there's anything else we can do for you!

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