Never checked the Def which we have taken vehicle in 3
times to correct????Never filled it and it was in for a full service
times to correct????Never filled it and it was in for a full service
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by LINDA92
Verified Customer
Verified Customer
Service Price Transparency
Apr 08, 2024 -
Palm Chevrolet responded
I appreciate the opportunity to hear more about your recent visit to our dealership, Linda. Our customers are our top priority, and I strive for satisfaction. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you.
Sincerely,
Wayne Bogle
Parts and Service Director
I always receive the best service when I get my truck
serviced. I would definitely recommend their service to anyone.
serviced. I would definitely recommend their service to anyone.
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by ARTISHA WILLIAMS
Verified Customer
Verified Customer
Apr 05, 2024 -
Palm Chevrolet responded
Hi Artisha, and thank you for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at Palm Chevrolet. I am driven to offer great customer care and I strive to provide the best service experience. Thank you again and I hope to see you again soon!
Sincerely,
Wayne Bogle
Parts and Service Director
got in on time and oil change and tire rotation went as
planned very happy
planned very happy
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by JRKKJK9
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2024 -
Palm Chevrolet responded
I strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to me for anything else. Thank you for choosing Palm Chevrolet's Service Department.
Sincerely,
Wayne Bogle
Parts and Service Director
I gave four starts because I don't understand clearly the
person I worked with.
person I worked with.
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by CHVOGIA
Verified Customer
Verified Customer
Service Price Transparency
Mar 27, 2024 -
Palm Chevrolet responded
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Sincerely,
Wayne Bogle
Parts and Service Director
Jeremy Grey is a polite honest fella.
Great service. The shop itself was slightly slow. But overall I am satisfied
Great service. The shop itself was slightly slow. But overall I am satisfied
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by pauls2906
Verified Customer
Verified Customer
Service Price Transparency
Mar 22, 2024 -
Palm Chevrolet responded
Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.
Sincerely,
Wayne Bogle
Parts and Service Director
Always courteous and always take care of what service my
vehicles need. Professional staff. Mechanics will point out if something needs to be attended to.
vehicles need. Professional staff. Mechanics will point out if something needs to be attended to.
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by wedgwood2
Verified Customer
Verified Customer
Service Price Transparency
Mar 22, 2024 -
Palm Chevrolet responded
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
Sincerely,
Wayne Bogle
Parts and Service Director
Goog experience , excellent attention , Jeremy Grey was
very helpful , excellent service, I recommend palm Chevrolet is the best in Ocala
very helpful , excellent service, I recommend palm Chevrolet is the best in Ocala
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by lgomez1969
Verified Customer
Verified Customer
Service Price Transparency
Mar 21, 2024 -
Palm Chevrolet responded
Thank you for this great review! Jeremy is truly an exceptional employee and I appreciate him for giving you a great experience.
Sincerely,
Wayne Bogle
Parts and Service Director
In one word nightmare. I am so very disappointed and
dissatisfied with this dealership and their ever changing stories. Each person we dealt with had a different explanation or “we can’t help what they
dissatisfied with this dealership and their ever changing stories. Each person we dealt with had a different explanation or “we can’t help what they said”. One full year of lies and cons!
I picked up my 2SS Camaro drove next door and traded her in for a new Nissan. We loved our new Nissan so much we bought a second one in 2 weeks. Thanks Palm Chevy for being such BS artist for a full year. Now I’m very happy.
Just an FYI for the consumer. DO NOT trust the finance person when they list things covered under the extra warranty. For example a lost key fob. Nope, cost me $400 for a new one. Rims losing paint, nope not covered. These two examples are the ones they specifically mentioned would be covered! No longer give loaners, make you wait hours just to find out you will have to come back.
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by S.F.
Other Employees Tagged:
Ed Del Rio
Jul 23, 2021 -
Palm Chevrolet responded
We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you!
Best,
The Palm Chevrolet Team
Something funny is going on in service! Took my truck in
for new batteries, service guy started it to check mileage and said service engine light came on and it had a transfer case issue ( prior to this the
for new batteries, service guy started it to check mileage and said service engine light came on and it had a transfer case issue ( prior to this the service engine light never had come on). Kept it all day and then said it needed a new turbocharger-$5000. There had been no symptoms of turbo issues before. Two days later and they still hadn’t addressed a bounce in the front end from the new tires we got from them, we picked it up unfinished. Paperwork said we brought it in for a check engine light issue (we brought it in for batteries), said we needed a new turbo but it was working now and no problem with transfer case. Looks like they’re inventing issues to pad their bottom line.
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by Summerwood
No pressure deal
I love my 2017 Colorado 3.8 at a fair price.
Probably not have happened without Chris patience. Chris is a real gentleman in a not so gentle busines
I love my 2017 Colorado 3.8 at a fair price.
Probably not have happened without Chris patience. Chris is a real gentleman in a not so gentle business . Thank you Chris
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by Calvic