Jeremy Pohl

This dealership is horrible by far the worst experience I’ve had buying a car. They tried to sell me a car that the airbags were not functioning and then told me it couldn’t be fixed. After finally getting I’ve had buying a car. They tried to sell me a car that the airbags were not functioning and then told me it couldn’t be fixed. After finally getting them to fix that issue, I get the car back and the AC quit working after a week. They are dishonest and have horrible customer service. More

by gwharton98 Verified Customer Verified Customer

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Everything was great , the facility, the staff, the environment and the inventory. Jacobs Mitsubishi was really good. I will refer anyone I know to that place. Nice cars nice staff and great prices too environment and the inventory. Jacobs Mitsubishi was really good. I will refer anyone I know to that place. Nice cars nice staff and great prices too. More

by solomon2 Verified Customer Verified Customer

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Great attitudes and very nice and respectful people very organized and professional way to go will send the other 4 outlanders we have there organized and professional way to go will send the other 4 outlanders we have there More

by Rickscott Verified Customer Verified Customer

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Great service, Emiliano was very easy to work with. Sales team was very accommodating to our needs. Sales team was very accommodating to our needs. More

by rosadojoel74 Verified Customer Verified Customer

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I went all the way up to New England to Purchase a vehicle. . And all we had to do was come to Jacobs Mitsubishi they were very polite and treated us with the upmost respect . Thank you all for doin vehicle. . And all we had to do was come to Jacobs Mitsubishi they were very polite and treated us with the upmost respect . Thank you all for doing such a great job . And the great vehicle we were looking for . More

by shawnkidd36 Verified Customer Verified Customer

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This was a tough deal but it was done with the utmost professionalism and courtesy professionalism and courtesy More

by smichael1 Verified Customer Verified Customer

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A wonderful experience from the first contact and throughout the entire car buying time with everyone. Everybody was helpful. I enjoyed meeting many of the those who work at Jacobs. A big shout out t throughout the entire car buying time with everyone. Everybody was helpful. I enjoyed meeting many of the those who work at Jacobs. A big shout out to the sales Mgr Richard Bowen and his team. Of course I love the 2011 Mustang Shelby Cobra GT500. More

by scott.harbert Verified Customer Verified Customer

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Amazing dealer and fair pricing. Very fair deals. Sales guy was very helpful and the transaction was smooth Very fair deals. Sales guy was very helpful and the transaction was smooth More

by FELIKS.HAXHIJA1984 Verified Customer Verified Customer

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Muy atento todos los que me atendieron y recomiendo ese concesionario al 100%,nos vemos pronto,gracias concesionario al 100%,nos vemos pronto,gracias More

by Nelson mazola Fuentes Verified Customer Verified Customer

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There were issues that I noticed with the vehicle that I was looking at, and I was assured that they would be fixed if I purchased a vehicle such as a ticking sound coming from the engine, as well as the ve was looking at, and I was assured that they would be fixed if I purchased a vehicle such as a ticking sound coming from the engine, as well as the vehicle, needing new tires and also needing a spare tire. I was promised that those things were gonna be taken care of and they never were. Then, when I went to actually purchase the vehicle, I asked to look at it one more time, and I was Usher around in the building and ponded off to multiple people and never was allowed to go look at the vehicle until everything was signed and then when I asked about the spare tire, I was just told that oh you can find one online for cheap. Have a good day and practically pushed off the lot then 30 minutes after leaving the dealership, the check engine light came on and when it was scanned, it was saying a cylinder misfire, which was the ticking sound. I notified the dealership and they advised me to bring it back the next business day, which I did they kept my vehicle and put me in a small compact and after 2 to 3 weeks, I received a phone call to advise me what was all wrong with my vehicle to which they stated was going to be several thousand dollars and how would I like to pay? I advised them that I was not going to pay that I was promised that all these issues were going to be fixed to the point where I actually had text messages from the car salesman, stating that he is in the shop with my vehicle getting everything fixed. After about 2 to 3 months and me filing a complaint with a Better Business Bureau, they finally agreed to cover the cost of repairing some of the issues which the main ones were the engine and AC. I was also only given a bigger vehicle after having to file a complaint with the Better Business Bureau. Also during this process I was informed that I was not eligible for one of the insurance that I Was sold with the vehicle That had to do with replacing a key if it went missing in order to be eligible for it I had to have two keys to which I was only given one and when asked about a key, they stated that’s the only key that was given. More

by richie.cuellar Verified Customer Verified Customer

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