Jerome Nelson
Jerome Nelson at Heritage Chevrolet Buick Owings Mills
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Jerome Nelson | Page 4

Sales Associate

Heritage Chevrolet Buick Owings Mills

11234 Reisterstown Road
Owings Mills, MD 21117

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4.9
83 Reviews

I have been in the car business for 16 years as a Sales Consultant, floor and desk Manager whos been certified for 11 years. Salesman of the month over 70 times and Salesman of the year 5 times. Just love what I do, if I hit the lotto I would still sell cars. Some of my dearest relationships over's the years has come from people I've sold cars to. They say, that if you do something over 10 years that you are a expert. That being said, I would buy a car from my self because I do care. I have been with the Mileone group for a little over a year and I love it! The inventory is second to none and our customer service is excellent.

4.9

83 Reviews

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83 Reviews of Jerome Nelson

March 04, 2023

Dealership Rating
Employee Rating

Jerome Nelson Jr was excellent. We really enjoyed working with him. He was very knowledgeable and answered every question we had and gave us all the info needed to buy our buick e More

by amymcarrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shandly Blair , B Arthur. 5 star

February 17, 2023

Dealership Rating
Employee Rating

Jerome Nelson was the best and I will be back with family and friends thanks Heritage Chevy More

by Rvwalker1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 14, 2023

Dealership Rating
Employee Rating

I had an excellent experience at Heritage Chevrolet. Jerome Nelson is the best!!! He was very professional patient with me. He is very knowledgeable about the vehicles and the service. His main concer More

by win.licia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shandly Blair

February 14, 2023

Dealership Rating
Employee Rating

The dealership is very clean and organized and all the personnel are very professional .We really appreciated the way we were treated.. More

by rlboneson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Calvin Woody , Dontae` Davis

January 31, 2023

Dealership Rating
Employee Rating

My wife and I bought a car recently. Our salesperson was Jerome. This was the absolute best car-buying experience we have ever had with a salesperson. Jerome was very knowledgeable, pati More

by Andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 28, 2023

Dealership Rating
Employee Rating

The team at this location is nothing but the best. Very dedicated, committed, professional, and outstanding service provided by Mr. Little More

by Taneha Little
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2023

Taneha Little responded

This location is nothing but the best. Very professional and knowledgeable sales team.

Jan 28, 2023

Taneha Little responded

Definitely will be back

Jan 28, 2023

Taneha Little responded

N/A

Jan 28, 2023

Taneha Little responded

The best

Jan 28, 2023

Taneha Little responded

N/A

Jan 28, 2023

Taneha Little responded

N/A

Jan 28, 2023

Taneha Little responded

N/A

Jan 28, 2023

Taneha Little responded

N/A

January 28, 2023

Dealership Rating
Employee Rating

Jerome is the greatest I always love coming to see him this is my 3 car and I will keep coming back More

by mocharenee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2023

mocharenee responded

Jerome is the greatest I always love coming to see him

November 30, 2022

Dealership Rating
Employee Rating

This dealership is fantastic, very fair, friendly, and makes for a great experience. Mr. Nelson is the man to see about a new car! More

by Austin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Wolf

November 25, 2022

Dealership Rating
Employee Rating

I have bought a used car with a new car warranty. The car has been having problems since the day I’ve had it! I take it to the Heritage on Reisterstown Road in Reisterstown, MD a number of times. The More

by Pissedcarowner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 25, 2022

Heritage Chevrolet Buick Owings Mills responded

Thank you for taking the time to review Heritage Chevrolet Buick Owings Mills. The input and feedback from all our customers is important to us, as we strive to meet then exceed your expectations. We sincerely apologize for the issues you’re experiencing with your vehicle and understand your frustration. Our Service Manager, Mike Schildt Jr., would like to personally apologize for the situation and address your concerns as soon as possible, but has been unsuccessful in locating your contact information in our database without a full name. At your earliest convenience, please contact Mike directly at jschildt@mileone.com or 410.654.7819 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Thank you for your feedback and we hope to hear from you soon.

Nov 25, 2022

Pissedcarowner responded

Michael Sacks

May 04, 2023

Pissedcarowner responded

my name is Michael J. Sacks and my email address is michaelsacks39a@gmail.com. I am also going to email him.

October 27, 2022

Dealership Rating
Employee Rating

I ordered a corvette almost 2 years ago, I just got it not to long ago, first when I got it, after that I order the badge only with the 70 years anniversary, that put the wrong one and have my first and l More

by Aviv
Customer Service
Friendliness
Recommend Dealer
No
Oct 28, 2022

Heritage Chevrolet Buick Owings Mills responded

Thank you for sharing feedback about your experience at Heritage Chevrolet Buick Owings Mills. We work hard to provide all customers with an exceptional experience, and sincerely apologize as it appears this did not occur. We greatly appreciate you taking the time to speak with our Service Director, Mike Schildt Jr., allowing us to immediately address your concerns and work toward a resolution that makes you happy. As discussed, if you have any additional questions or concerns, please contact Mike directly at jschildt@mileone.com or 410.654.7819. Again, thank you for your time and we look forward to continue working with you in the future.

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