Jerry Deemer

We worked with Pablo and he was wonderful! He found exactly what I wanted and worked every step of the way to get us the best deal. Highly recommend Hendrickson’s and Pablo! He found exactly what I wanted and worked every step of the way to get us the best deal. Highly recommend Hendrickson’s and Pablo! More

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I had a very positive experience with Hendrick Chevrolet in Hoover, Al from buying my vehicle, and trading my old one in. Management worked with me until I found a comfortable affordable deal. My Chevrolet in Hoover, Al from buying my vehicle, and trading my old one in. Management worked with me until I found a comfortable affordable deal. My salesman Koby Milner provided me with the vehicle and information that helped me with my purchase. I definitely would recommend my friends and family to purchase from Hendrick Chevrolet. More

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Tyler was very helpful. The shop foreman was also very understanding and quick to resolve my issue. The shop foreman was also very understanding and quick to resolve my issue. More

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I have bought several cars at this dealership. Love the service department. Nathan always takes care of my vehicles and it keeps me buying at Hendrick. Love the service department. Nathan always takes care of my vehicles and it keeps me buying at Hendrick. More

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Very easy going group of folks and I did get the service I needed. Greatly appreciated the speedy service and friendly environment I needed. Greatly appreciated the speedy service and friendly environment More

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Always enjoy my visits here. They have great staff with great attention to detail. Never disappointed. great attention to detail. Never disappointed. More

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Great dealer to deal with they will meet and exceed your expectations of what a professional and courteous dealership should be expectations of what a professional and courteous dealership should be More

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Jaylen Carter and his team were patient, professional, and pleasant. Very pleased with my purchase. and pleasant. Very pleased with my purchase. More

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EDIT: I received a call from Jerry Deemer today, service manager I believe he said. He was correct in saying I should have escalated my concerns up the ladder at the time of my discontent for resolution. I manager I believe he said. He was correct in saying I should have escalated my concerns up the ladder at the time of my discontent for resolution. I expressed myself to the point of contact at the time and never pursued it further. He was very apologetic for the level of service I received and I do believe it could have been resolved at the time had I pushed it. He has since made it right with me and I am a happy customer for the call and actions that happened today! In the future there may be another purchase from Hendrick Chevrolet. I am so unhappy with Hendrick Chevrolet. I purchased a 2019 Traverse in 2019 and from the day I bought it I have been unhappy with them. I had an appointment to sign the paperwork, sat for two hours until it was ready to be signed. Went to pick the car up and it had not been cleaned or gassed up. All of the stickers still on the car and I was headed out of town. Fast forward to last week. My car starts making a squeaking noise at 37k miles. I take it in on Saturday, they call and tell me something on the exhaust broke and the very expensive Gold Package extended warranty did not cover it. So it'll be around $950. I'm pissed, but it's got to be fixed, so ok. They say the part will be in Monday, ok, cool. Monday comes and goes, no call, so I call them. Oh we got the wrong part they say. Ok, soo tomorrow then. Tuesday comes and goes, no call. So I call them. Of course they are working on it right now. Finally Wednesday morning comes and they finally call and it's fixed. Get the car and bill, over $600 they charged me for labor. Are you kidding me?!?! I left their lot and went straight to Long Lewis Ford and traded the car for a new Explorer. Never again will I use Hendrick for anything! More

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Jon Jackson!!!!! That’s where it’s at!!! He treated me with such professionalism and respect, I truly feel like he cares more for his clients than he does making the sale. I have purchased dozens of vehic with such professionalism and respect, I truly feel like he cares more for his clients than he does making the sale. I have purchased dozens of vehicles over the years and have encountered the best of the best along with the worst. And today I can actually say I have found Number One!! Customer satisfaction is immeasurable. I do not want to leave out the rest of the Hendrick Team! Alex Eastman gets a by name recognition as well. Super fast! Super knowledgeable, and holds a superior personality!!! These two along with all the hard working men and women I encountered make this auto store one in its own class!!!! More

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