Jerry Deemer
Jerry Deemer at Hendrick Chevrolet
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Jerry Deemer | Page 2

Service Director

Hendrick Chevrolet

1620 Montgomery Hwy
Vestavia Hills, AL 35216

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14 Reviews

Jerry has been in the Automotive Service Industry for over 20 years. Working his way from the bottom to the top, he's gained knowledge and insight that's unparalleled to most. Jerry's passion is providing Hendrick Chevrolet's customers with a superior Dealership Service experience. His team focuses on educating and advising customers so they can better understand their vehicles and make the best decisions for their situation and needs. His team of Service Advisors describes him as Motivational, Thorough, Consistent, Detailed, Passionate, and Thoughtful. With such attributes, he leads and takes care of his team for his team to take care of Hendrick Chevrolet's guests.

Dealership Experience

12 yrs, 6 mos

Industry Experience

25 yrs, 2 mos

Languages Spoken

English English

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14 Reviews

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14 Reviews of Jerry Deemer

August 31, 2020

Dealership Rating
Employee Rating

The service department is terrible. I took my car in for service, and they damaged my car. I noticed a big dent and scratch when I picked my car up, and I immediately pointed it out to them. It was the we More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: AJ Given

Aug 31, 2020

Hendrick Chevrolet responded

At drop off, prior to any service being completed, damage was noted at the time of write up and shown to the customer. The customer also signed a walk around sheet with the damage report. We are always willing to do everything we can to help with any customer's vehicle issue.

Aug 31, 2020

Jay responded

That is not true! The markup noted damage on the passenger side not the driver side. The damage done by the dealership was on the driver side. I have a copy of the sheet! I also have video evidence showing it was a fresh damage. Of course, Hendrick did not care. When I asked them to pull up the camera footage of when we dropped the car off, they refused saying the cameras do not work because the building is new. The building has been there for two or more years! What car dealership has no working cameras?

June 20, 2020

Dealership Rating
Employee Rating

Great customer service by the sales associate Pete kniskern when I buy another car he is the person that I want to use. Awesome experience More

by ABERCROMBIE862
Recommend Dealer
Yes

Other Employees Tagged: Nate Dodson , Lisa Looney, Pete kniskern. 5 star

Jun 24, 2020

Hendrick Chevrolet responded

Abercrombie862, thank you so much for the positive review! Thank you so much again for your feedback! We hope you have a great day!

February 03, 2020

Dealership Rating
Employee Rating

Greatest service department I ever dealt with. Awesome service manager JERRY DEEMER. Service advisor Chris Taylor...... Best great wonderful respectful awesome user friendly thank you More

by Sisterchris
Recommend Dealer
Yes
Feb 05, 2020

Hendrick Chevrolet responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 30, 2019

Dealership Rating
Employee Rating

Great Service, Great People to work with! Scott, Jody, Skylar are the dream team when it comes to achieving what you want to achieve. These guys absolutely care! More

by Jamesm.kennedy
Recommend Dealer
Yes

Other Employees Tagged: Scott Tatum , Allison Tatum, Jody Marxen , Skylar Sumners

Nov 30, 2019

Hendrick Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Hendrick Chevrolet. Thanks again for the recommendation and this great review. Have an amazing day!

2

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