Jessica Hertel
Jessica Hertel at Diehl of Robinson
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Jessica Hertel | Page 2

Service Advisor

Diehl of Robinson

6181 Steubenville Pike
Robinson Twp, PA 15136

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4.9
62 Reviews
4.9

62 Reviews

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62 Reviews of Jessica Hertel

October 09, 2023

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They were all as friendly as you could possibly get, and Jennifer promised work to be done, and it was done just like she said. More

by cjshorts3
Service Price Transparency
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Recommend Dealer
Yes
Jan 17, 2024

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

October 07, 2023

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It was really great. The experience was amazing. Everything was the way it was supposed to be. More

by j.garber1030
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Recommend Dealer
Yes
Jan 17, 2024

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

October 05, 2023

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Always willing to help great service and quick turnaround on my oil change need to get Used More

by KJS456
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Geyer

Jan 17, 2024

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

October 03, 2023

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Super fast and easy stop for a recall notice. The waiting area was comfortable and the people working there were very helpful and friendly. More

by PJWUENSTEL
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Recommend Dealer
Yes
Jan 17, 2024

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

October 03, 2023

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I have taking my Dart here for 8 years to Diehl in Robinson, and although my issues were resolved, the standard of knowledge, organization, and overall care was definitely declined since last year. I More

by rysere
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Recommend Dealer
Yes
Jan 17, 2024

Diehl of Robinson responded

Thank you for being a loyal customer for the past 8 years and for sharing your recent experience with us. We sincerely apologize for any inconvenience you've faced during your recent visit. This is not the level of service we aim to provide, and we're genuinely sorry for any lapses in our usual standards. Your concerns have been noted, and we will be conducting a thorough review of our processes to address and rectify the issues you've raised. Thank you for bringing this to our attention, and we look forward to the opportunity to improve your perception of Diehl.

October 02, 2023

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Jessica was very friendly and helpful. She kept me informed of the progress of my vehicle and I was out very quickly. More

by MICHAEL.WELHORSKY
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Recommend Dealer
Yes
Jan 17, 2024

Diehl of Robinson responded

Thank you so much for taking the time to leave such a positive review! If you ever need anything or have further feedback, feel free to reach out. We look forward to serving you again in the future.

September 29, 2023

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Very friendly and professional staff. Service was performed in a timely manner and facility is very clean More

by ALVAHGLIDDEN77
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Recommend Dealer
Yes
Jan 17, 2024

Diehl of Robinson responded

Thank you so much for taking the time to leave such a positive review! If you ever need anything or have further feedback, feel free to reach out. We look forward to serving you again in the future.

September 26, 2023

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Excellent customer service! I’ve been to a couple other dealers in the area and they were always poor experiences. More

by Chris A.
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Recommend Dealer
Yes
Sep 26, 2023

Diehl of Robinson responded

Hi, Chris A. Thanks for taking the time to share your positive experience. We truly appreciate it!

September 24, 2023

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Employee Rating

15 words is a lot of words to write ✍️. Can this be done with less? More

by daveg
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Recommend Dealer
Yes

September 23, 2023

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Great service easy to deal with you guys do a great job every time I come there More

by DIPOFISIMPSON
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Recommend Dealer
Yes
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