Jessica JARAMILLO | Page 21

We always have a great experience at Lithia in Boise. This visit was somewhat different. Prior arrangements were made and our service advisor was late. Having arraigned a loaner vehicle in advance thi This visit was somewhat different. Prior arrangements were made and our service advisor was late. Having arraigned a loaner vehicle in advance this caused us to wait before we could start taking care of our other tasks. After all serviced were completed and we were driving home we experienced an issue that caused us to return to the dealership. Ultimately wit was determined a complete service was not performed previously. We were assured the service was now done. We drove home and experienced the same issue that caused us concern before. A service bulletin from Ford for year models after our vehicle was found on the steering. Though everyone was friendly we feel we are not made aware of all the facts concerning our vehicle. More

by OLISLUSHI2 Verified Customer Verified Customer

Helpful 0

Report | Print

I had a fantastic experience, I was very pleased with the job they done for, from the service people to the technician and the shuttle driver Thanks job they done for, from the service people to the technician and the shuttle driver Thanks More

by TONY Verified Customer Verified Customer

Helpful 0

Report | Print

Good service & professional staff. Definitely recommend. Really nice place. Staff are courteous and professional, and waiting times are almost non-existent. Service your vehicle quickly and efficiently. Wait Really nice place. Staff are courteous and professional, and waiting times are almost non-existent. Service your vehicle quickly and efficiently. Waiting area is spacious and clean. More

by A. Carpenter Verified Customer Verified Customer

Helpful 0

Report | Print

I enjoyed working with Kim In making our selection. She was very knowledgeable and helpful. She steered us to just the right Edge for us. was very knowledgeable and helpful. She steered us to just the right Edge for us. More

by STEWARTBILL861 Verified Customer Verified Customer

Helpful 0

Report | Print