Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.8
461 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.8

461 Reviews

Write a Review

Dealership Experience

8 yrs, 2 mos

Industry Experience

8 yrs, 2 mos

Specialties & Trainings

Bilingual

461 Reviews of Jessica Licona

March 11, 2026

Dealership Rating
Employee Rating

Helpful and they fixed the issue for free due to their previous error. Very honest. More

by JEFFSHIRTCLIFF
Service Price Transparency
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Recommend Dealer
Yes
Mar 11, 2026

Colonial Nissan of Medford responded

Your five-star rating means a lot. We’re glad Jessica and our team could resolve the issue on your Nissan Versa free of charge and appreciate you noting our honest approach. Please reach out if we can help again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

March 02, 2026

Dealership Rating
Employee Rating

Very friendly , professional and knowledgeable kept me up to date on what was going on while I waited More

by Rickaracka
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 02, 2026

Colonial Nissan of Medford responded

It’s great to hear our team provided friendly, professional, and knowledgeable service while you waited on your Nissan Murano. We’re glad we kept you updated throughout the appointment. Thanks for sharing your positive experience. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

February 09, 2026

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Great service as always. Took the car in when they said they would and got it done the same way. More

by luigidemarco
Service Price Transparency
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Recommend Dealer
Yes
Feb 09, 2026

Colonial Nissan of Medford responded

Delighted to hear our Nissan service team continued to meet your scheduling needs and complete work as promised. Thank you for your ongoing loyalty. We look forward to assisting you again.

January 27, 2026

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Employee Rating

The dealership did an amazing job with my car service last week! Thank you so much. More

by han.paul46
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jan 27, 2026

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 26, 2026

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Always a great experience. Easy to make an appointment. Complimentary Uber service is a plus. More

by ROMO0928
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Recommend Dealer
Yes
Jan 26, 2026

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 21, 2026

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Timely, courteous and trustworthy service. Highly recommend. I didn’t have to wait long for my car to be fixed. More

by Cristina
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jan 21, 2026

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 17, 2026

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All went very well ! Prompt, professional service ! Appointment started on time and completed, as promised. More

by moco818
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 17, 2026

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 06, 2026

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They were very helpful and I got everything that I needed out of my visit. More

by hart.taylorj
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia

Jan 06, 2026

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 02, 2026

Dealership Rating
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The service has always been very good, especially Jessica, who is an excellent customer service representative. When you arrive and she attends to you, you definitely feel her warmth and kindness, an More

by cristina_urriago_8
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gerson Ruiz

Jan 02, 2026

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 01, 2026

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Employee Rating

Great service. I had an appointment for an oil change and it was painted out that I needed a tire rotation and they were able to do it at the same time. I like th More

by MFEHLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2026

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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