Jessica Reed

All good All went smooth no problems car all i thought it would be no surprises would be no surprises More

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Terrible experience! Still waiting for a call back on a message I left a week ago Still waiting for a call back on a message I left a week ago More

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I had the best experience purchasing my car with Chris and Brandon. They really took the time to listen to what I needed and gave me a completely personalized experience. I never felt rushed or pressured— and Brandon. They really took the time to listen to what I needed and gave me a completely personalized experience. I never felt rushed or pressured—just supported. Thanks to their dedication, I found exactly the car I was looking for and was able to make my decision with total peace of mind. I highly recommend working with Chris and Brandon if you want a smooth and thoughtful car-buying process! More

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Recently I encountered engine issues resulting in the need to unexpectedly purchase a new vehicle. The team at Herb Chambers could not have been more helpful. Scott Lewis (GM), Zachary Eaton (pre-own need to unexpectedly purchase a new vehicle. The team at Herb Chambers could not have been more helpful. Scott Lewis (GM), Zachary Eaton (pre-owned mgr.) and Keith Jafri provided great service. Zachary met with us to determine what we were looking for including price range and vehicle condition. He brought in two Ford Edges matching what we were looking for both in price and feature set. Zachary was very responsive and easy to work with. Scott Lewis worked with us in some of the high end details including trade in value. Scott was fair and easy to work with. Keith walked us through all the steps in the Sales process. Post sales he spent all the time needed regarding final open item details and provided a great overview of the features of the Edge. Overall a great team effort. Everyone involved with the sales process was great to work with and would highly recommend going to Herb Chambers in Braintree. More

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I’ve been bringing my car to Herb Chambers Ford for many years. The service department is very professional informative and get your car done in a timely manner. I would recommend Herb Chambers Ford service years. The service department is very professional informative and get your car done in a timely manner. I would recommend Herb Chambers Ford service to any of my family and friends. More

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Cindy at service is excellent. I also want to complement Scott Lewis he is a great General Manager and is the best person to deal with when buying a vehicle. I also want to complement Scott Lewis he is a great General Manager and is the best person to deal with when buying a vehicle. More

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I went in to look at a vehicle on there website. The vehicle I was looking for was not there it was a another location 45 minutes away. The told me no worries they would go get the vehicle and bri The vehicle I was looking for was not there it was a another location 45 minutes away. The told me no worries they would go get the vehicle and bring it to my house the next day. I live about 30 minutes from the dealership. They drove through Boston traffic to bring the vehicle to me on a Monday afternoon at 4:00 pm. This vehicle did not have all the option that I was looking for but they added everything I needed and wanted to it to make it right fir me. they went above and beyond to make sure I was happy with the purchase I was making. The entire team was very welcoming. They even mad sure that my 7 year nephew was happy and gave him things to play with and color while waiting to sign the paperwork. The sales man Bobby even made several paper air planes with him. I have purchased many vehicles and have been to several dealerships and I have to say the Braintree Ford location is the most welcoming and friendly dealerships I have been to. The deal I got o. my purchase and my trade was excellent. The financing team was also great she took her time to go over all the paperwork and all the options available and made sure we understood everything we where getting. I would definitely recommend them and would buy from them again. More

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Chris Baron was our salesman and I can't say enough about him. He was knowledgeable and very personable. The entire team was the best. Thank you we love our new (used) vehicle. I highly recommend them. him. He was knowledgeable and very personable. The entire team was the best. Thank you we love our new (used) vehicle. I highly recommend them. More

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Very welcoming, straightforward and patient. Great customer service from everyone there. High satisfaction with end results. Great customer service from everyone there. High satisfaction with end results. More

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Julio was exceedingly helpful and easy to work with. This was the least stressful car buying experience I have ever had. He was extremely helpful and answered every question I asked. This was the least stressful car buying experience I have ever had. He was extremely helpful and answered every question I asked. More

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