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Jesus Palacios
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Jesus Palacios | Page 3
Finance Director
Kendall Dodge Chrysler Jeep Ram
13355 SW 137th Ave.
Miami, FL 33186
44 Reviews
44 Reviews
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44 Reviews of Jesus Palacios
November 12, 2022
Dealer tried to scam me into paying dealer and destination fees on a lease buy out. I originally spoke to the sales person and asked him why I’m being charged this again and he said it was normal. destination fees on a lease buy out. I originally spoke to the sales person and asked him why I’m being charged this again and he said it was normal. After I told the finance person I am not paying the dealer fees and I would get a lawyer involved, he said the dealership no longer wants to go through with the transaction. The whole situation was very sketchy and it was a not until I showed the gentlemen an article stating that there is a law that prohibits these fees type of fees that he decided to waiver the fees. But not because of any law, but as a courtesy he stated. If they are doing this to me, imagine how many other ppl they are charging. Whether he knew about the charges being illegal or not, that’s on the dealership and the type of training they are offering their staff. Very bad experience and I for one will never do business with this dealership again and I will also tell anyone I can to avoid this dealership. I should have sent channel 10 news to the station to report on the disgusting illegal actions this dealership is partaking in. There are many dealerships going through class action lawsuits for this type of behavior from customers who have been wrongfully charged. In addition, the finance manager tried to tell me that Chrysler approves these type of charges and that the GM and owner know about what’s going on. Crazy how systemic this is. Not to mention, the process itself took about 4 hours plus to buy out a lease after being handed over to multiple salesmen. The whole situation was horrible. More
by JELINNE.GOMEZ
Verified CustomerOther Employees Tagged: Hector Collado , Can’t remember the salesmen who helped me but they should be included in this poor performance rating
Helpful 
November 05, 2022
Very attentive sales man and finance. Dealer was nice and clean. Car purchased with zero problems. Dealer was nice and clean. Car purchased with zero problems. More
by ALONDRA2.11.11
Other Employees Tagged: Jorge Brito
October 20, 2022
The dealer employees were very helpful and to the point. I definitely had a great experience. I definitely had a great experience. More
by ALEJANDROJFAEDO
Other Employees Tagged: Alberto Rodriguez, Jose Perez
October 16, 2022
Friendly and helpful environment. Always looking out for customers safety. Thank you so much for all your help. Always looking out for customers safety. Thank you so much for all your help. More
by JUNIPER1017
Other Employees Tagged: Hector Collado, Jorge Brito, Victor Leppez, Ernesto Rivas, Paula Bean, Shauna Davis
October 12, 2022
Muy profesional y rapido el Proceso en general buenos productos muy prifesional la atención genial productos muy prifesional la atención genial More
by YOEL21272
Other Employees Tagged: Jose Abreu, Modesto Castaner, Ulises Soza
October 07, 2022
Enjoyable experience and the staff was amazing. Sales, business, finance, and the front desk all professional and welcoming. Sales, business, finance, and the front desk all professional and welcoming. More
by NEYRA32
Other Employees Tagged: Michael Lopez, Felipe Francisco, Jose Perez
September 20, 2022
The experience that we had was outstanding and the sales agent Luis was excellent he didn’t overwhelm us with pushing and annoying us for the sale like most salesman in the past that i’ve dealt with . I wou agent Luis was excellent he didn’t overwhelm us with pushing and annoying us for the sale like most salesman in the past that i’ve dealt with . I would recommend him any time for sure thnx Víctor and KAYLA gonzález More
by KAYLA.GONZALEZ005
September 07, 2022
Smiley the salesman and Manager are the best as they listened and worked with me. listened and worked with me. More
by MORENO.CARIBBEAN
Other Employees Tagged: Jose Abreu, Ulises Soza , Carolyn Delong
September 03, 2022
It was an outstanding customer service experience from sales to management to financing. Thank you so much Carlos you are a rockstars sales to management to financing. Thank you so much Carlos you are a rockstars More
by HANSENARMAS
Other Employees Tagged: Carlos Rodriguez, Felix Noguera
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