Jhett Nealy
Jhett Nealy at Gebhardt BMW
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Jhett Nealy

Service Advisor

Gebhardt BMW

4740 Valmont Rd
Boulder, CO 80301

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4.7
34 Reviews
4.7

34 Reviews

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34 Reviews of Jhett Nealy

January 02, 2024

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Employee Rating

It was a pleasure working with Robert. He did a great job keeping us updated on our vehicle which we were able to customize to our needs. More

by nitmr08
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lucy Smith , Robert Black

Jan 02, 2024

Gebhardt BMW responded

We're delighted to know that Robert was able to assist you in customizing your vehicle here at Gebhardt BMW. Thanks for sharing your experience and we hope you enjoy every ride with us!

October 14, 2023

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My one complaint was that I understood that it would only take a couple hours and having an appointment for 10:00 I thought I could go into town for lunch and come back around 1:00 to pick it up. In fact it More

by DON.ROCCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 13, 2023

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Quick car service and I waiting in service lobby. Good environment to work and enjoy cup of coffee. More

by janne.alatalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Gebhardt BMW responded

Janne, thank you for leaving Gebhardt BMW a five-star review! We are glad your service went smoothly.

October 13, 2023

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Employee Rating

I dropped off my car for an 8. 15am service appointment that should have taken 2 hrs. There were no extra problems with the car that needed fixing. Unfortunately, I was not advised More

by ANDREAKNIGHTOZ
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Service Time
Service Communication
Recommend Dealer
Yes

October 13, 2023

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Everything was seamless. The team was communicative and helpful. Pleased with my experience. All good. More

by ALEE41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Vasquez

Oct 16, 2023

Gebhardt BMW responded

We're delighted to know your experience with Gebhardt BMW was seamless and satisfying! Our team always aims for effective communication and helpful service. Thanks for the positive feedback. We appreciate it!

October 12, 2023

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Employee Rating

Josh was wonderfully helpful throughout the inspection and repair process of my vehicle with great communication. More

by safetyfirstpat86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cordone, Joshua Brayman, Nela Miocevic , Albert Cruz

Oct 12, 2023

Gebhardt BMW responded

We're glad to know that Josh was able to assist you effectively during your vehicle's inspection and repair process at Gebhardt BMW. We appreciate the positive feedback on our communication!

October 12, 2023

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Employee Rating

Professional, friendly, and prompt. They sent me a video showing the detail of my service and kept me updated on the progress. Excellent dealership and customer service. More

by PERKINSELLIS724
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Vasquez

Oct 13, 2023

Gebhardt BMW responded

We're glad to know you appreciated our detailed service updates and found our team at Gebhardt BMW courteous! We strive to provide excellent customer service so thank you for the positive feedback!

October 12, 2023

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Employee Rating

Excellent service. Jhett and mike were very cooperative and helped to make things easy for me More

by PORWALPRIYANSHU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cordone, Joshua Brayman, Nela Miocevic , Albert Cruz

Oct 13, 2023

Gebhardt BMW responded

We're overjoyed Jhett delivered accommodating assistance that made your Gebhardt BMW experience a smooth success! Thank you for the 5-star review!

October 11, 2023

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Employee Rating

Welcoming, accommodating, Knowledgeable, personable, and went the extra effort to help expedite getting my snow tires on so I could get to the mountains today! Very pro and classy. Felt like a VIP:). More

by AJGRANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cordone , Tomaso extremely helpful— thanks!

Oct 12, 2023

Gebhardt BMW responded

We're so glad to know you felt like a VIP at Gebhardt BMW! We always strive for top-notch service, and it sounds like our team delivered. Enjoy those snowy mountain roads with your new tires!

October 11, 2023

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Employee Rating

went in for an oil change Found out my breaks needed changed they were able to fix them the same day. More

by APITTMAN1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Vasquez

Oct 12, 2023

Gebhardt BMW responded

We're glad to have been able to assist with your brake issue on the same day as your oil change at Gebhardt BMW. Thanks for trusting us with your vehicle's maintenance needs!

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